2020 Acura RDX - Ratings, Complaints and Recalls

The 2020 Acura RDX SUV FWD has received an impressive overall safety rating of 5 out of 5, indicating excellent safety features across various crash scenarios. In specific crash tests, it achieved a 4 out of 5 rating for front crash scenarios and a perfect 5 out of 5 for side crash scenarios, demonstrating robust protection for both drivers and passengers. Moreover, this vehicle includes standard electronic stability control, forward collision warning, and lane departure warning systems, further enhancing its safety profile.

In terms of complaints and recalls, the 2020 Acura RDX has garnered 152 complaints and has been subject to 3 recalls. While the number of complaints is worth noting, the presence of safety features such as stability control, collision warning, and lane departure warning should provide additional peace of mind to potential buyers. Overall, the 2020 Acura RDX appears to be a top choice for those seeking a safe and reliable SUV option in the market.

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Top stats at a glance

Complaint Count

152

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Acura RDX SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Acura RDX SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Acura RDX SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Acura RDX SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2007 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 4 4
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2007 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2007 Score 2020 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Acura RDX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"got in my 2020 acura rdx this morning and as i was about to start my car the windshield shattered. i contacted the dealer and they are stating that the issue with my windshield is not under warranty and i have to cover it even though it is a manufacturer defect. acura does have a bulletin out but the dealer is stating that this issue is ended with my car warranty. i have bumper to bumper and powertrain but no coverage for glass."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-10-01
Complaint:
"the rear trunk glass shattered on its own when the car was parked. this appears to be a known issue and acura has tsb about it. they should recall the vehicle and fix at their expense."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-03-12
Complaint:
"i was driving and all of a sudden my back windshield cracked everywhere. nothing hit it. it was cracked everywhere then glass started to fall out and into my car."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-10-11
Complaint:
"rear windshield mirror shattering due to defroster grid"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-04-03
Complaint:
"this is the 2nd time that the liftgate glass has shattered. the first time this happend i thought maybe someone threw a rock and shattered it. but it has just happended again where the liftgate glass has shattered for no apparent reason. i googled the problem and apparently a lot of other people have had the same issue happen to them. i cannot drive without a rear windshhield so i have an appointment to get it replaced on tuesday the 21st of march. the vehicle has not been inspected by the manufacturer but i will take it to acura this afternoon. from what i have read, they will not do anything about it, other than replacing the window and charging for it. there were no symptoms that appeared before the glass shattering."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-04-03
Complaint:
"rear window shattered on its own just sitting in the driveway"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-06-02
Complaint:
"i went out, got in the vehicle and before starting, i heard a crinkling/rustling noise. it sounded as if something was in the rear of the vehicle. i got out of the vehicle and walked to the back and the entire rear window glass was shattered. there was no impact, no foreign object hit it, etc. it simply shattered while sitting in the driveway, with the vehicle off, when i closed the door. this is a huge safety risk. i have contacted acura. there is no current recall, but there is a current safety bulleting regarding this issue. apparently it has happened to thousands of people who own an rdx model years 2019-2022. i cannot believe that this is not an active recall, given the number of reports and the safety concern."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-03-01
Complaint:
"the back windshield just shattered when i closed the drivers door. i looked online and it seems like a known issue and acura is not taking any responsibility for it."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-12-01
Complaint:
"at the end of the work day, i approached my car that had been remotely started through the app approximately 5 minutes prior. i put my work bag in the back driver side, closed the door, then heard small items hitting the ground. i went to the back of the car and found the back window on the lift gate shattered. the door wasn’t slammed. the lift gate has only ever been operated with the power feature."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-09-01
Complaint:
"the vehicle is a 2020 acura rdx advance, with 12,600 miles and was purchased new 17 months previously. on march 4, 2022 the moonroof exploded. while driving i heard a "pop" from above my head. fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. vehicle was taken immediately to the acura dealer for inspection. they took pictures (not available to me) and submitted to acura corporate. after waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. i submitted claim to my insurance and the roof has been repaired. the moonroof explosion happened suddenly and unexpectedly, no object hit the roof."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2022-04-03

Recalls for the 2020 Acura RDX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"honda (american honda motor co.) is recalling certain 2019-2020 acura mdx, mdx sport hybrid, rdx, tlx, honda accord, civic hatchback, insight, 2019 acura ilx, honda accord hybrid, civic coupe, civic coupe si, civic sedan, civic sedan si, civic type r, fit, hr-v, odyssey, passport, pilot and ridgeline, and 2018-2019 cr-v vehicles. the low-pressure fuel pump inside the fuel tank may fail."
Consequence:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy:

Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2021-03-25
Recall:
"honda (american honda motor co.) is recalling certain 2018-2020 honda accord, civic coupe, civic sedan, civic hatchback, civic type r, cr-v, hr-v, ridgeline, odyssey, acura ilx, mdx, mdx hybrid, rdx, rlx, tlx, 2019-2020 honda insight, passport, 2020 honda cr-v hybrid, 2018-2019 honda clarity phev, fit, and 2017-2020 honda accord hybrid, pilot, acura nsx vehicles. the fuel pump inside the fuel tank may fail."
Consequence:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy:

Dealers will replace the fuel pump module, free of charge. Owner notification letters are expected to be mailed February 5, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2023-12-18

ACURA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

ACURA ranks 25 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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