2021 Acura RDX - Ratings, Complaints and Recalls

"i’d like to report an issue with this vehicle’s app companion, acuralink. acuralink is the official app offered by acura, which delivers features that allow an owner to control and manage their vehicle remotely. i use the app for remote smart. on 1/17 at approximately 8am, i opened the app and sent a command to start the vehicle. the command failed, and i received a failure message to indicate this. i tried three more times, each time receiving a failure message, so i gave up and manually started the car. approximately 45 minutes later, the car was back in our attached garage, with the ignition off, and our garage door shut. i suddenly heard the car start while in the garage. i went out, shut the car off, and went back inside. over the course of 30 minutes or so, the car started two more times, in my attached garage with the door shut. this is an extremely dangerous scenario due to the potential of carbon monoxide and dioxide exposure. if this had happened in the middle of the night, i would not have heard the car running in the garage. this may have resulted in grave consequences for my family. it was as though the app continued to send commands to the car even after failure errors were received by the operator. i reported the issue immediately to acura and have heard nothing back. i searched for similar stories on the social media site reddit under the acura group, and found multiple acura owners reporting the same issue."

"this morning (09/20/2023) - i was driving on the interstate (i-78 in mississippi) - i heard a large bang/explosion and then began hearing external noise. i thought a tire on a vehicle nearby had blownout but realized the traffic near me was not slowing down. i pulled off the interstate and inspected my tires. discovered all my tires were fine, but realized i could still hear the road. i discovered that my sunroof had exploded/shattered. i had not heard anything hit it or seen any debris flying through the air prior. thank goodness my fabric divider was on and i did not have the sunroof open at the time - glass shards would have been all on me and throughout my car."

"on 10/2/2022 the rear glass shattered on my rdx for no reason. it was parked in the driveway. safelight replaced the glass but was unable to get the glass out of the tailgate and shards were being randomly released. i then had the entire tailgate/glass replaced with original acura tailgate/glass. on 5/7 /2023 the glass shattered again for no reason. parked in the garage with door closed. i attached pics of both incidents. the last two pictures are from the 10/2 incident."

"my telemetrics control unit failed on acura update. this is part of the system that calls for emergency help when involved with a crash. i t was identified at an acura dealership and the part was ordered. it is on back order now for over a month with no known delivery date"

"driving on the highway and suddenly the moonroof imploded. luckily no other cars nearby and did not go through an underpass when this occurred. no signs of any impact to cause this from remaining glass. waiting for acura dealership to assess damage but told me the part was backordered due to this happening with multiple vehicles."

"i purchased a 2021 acura rdx new. the car makes loud cracking/popping sounds from the panoramic sunroof when driving over uneven pavement, particularly at an angle such as, entering or leaving a driveway. this has occurred since new. it consistently makes the sounds when cold, like backing out of the driveway and over the curb first thing in the morning. it is inconsistent after first having made the sound but, will still make the sounds under the right conditions. i have reported the issue to acura dealer service and to acura client relations, with no resolution. many have reported similar issues on an acura owners blog."

"all sound warnings are very low and impossible to hear them especially with the music on. the volume is very low and will not override the music volume. the warning volume is very low and driver can’t increase the volume. especially the blind spot warning on the right side, if you miss it, it’s an accident sure to happen. acura can change this with a simple software update but they keep ignore my requests. hopefully you, the consumer advocate, can convince them to do the software update. let’s make it safer for all and save some lives."

"brand new 2021 acura rdx panoramic sunroof exploded less than 2 weeks after purchase. i was driving when all the sudden, out of nowhere, there was a loud pop/explosion sound. i immediately pulled over and inspected the but didn't find anything. not one scratch or dent anywhere. it wasn't until i was getting back in the car, and heard the sound of glass slowly shattering, that i realized it was the sunroof. nothing external hit the car to cause the explosion/shatter. i was the only car on the road when it happened...no cars in front of, behind or beside me. the road was smooth and i hadn't driven over any bumps. thankfully, the sun shade closed so no one in the car was injured."