2017 Audi Q5 - Ratings, Complaints and Recalls

The 2017 Audi Q5 SUV AWD has an overall safety rating of 4 out of 5, indicating above-average safety features. It scored well in both front and side crash ratings, with a perfect score of 5 in most side crash categories. Additionally, it has stability control as a standard feature, which helps drivers maintain control of the vehicle in challenging conditions. While it does not have lane departure warning, it offers optional forward collision warning, providing an extra layer of safety on the road. In terms of complaints and recalls, this car has had 34 complaints and 5 recalls reported. Overall, the Audi Q5 demonstrates good safety performance with notable features to enhance driver and passenger protection.

Top stats at a glance

Complaint Count

34

Recall Count

5

Investigation Count

0

Safety Rating

4/5

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Safety Features

2017 Audi Q5 SUV AWD Safety Features

Here are the safety features that come as standard on the 2017 Audi Q5 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2017 Audi Q5 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Audi Q5 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2017 Score 2024 Score
Overall Front Crash Rating Not Rated 4 5
Front Crash Driver Side Rating 5 4 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2017 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2017 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2017 Audi Q5

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"catastrophic engine failure, audi q5 2017 2.0 turbo, suddenly stopped/disabled on state highway traveling approximately 45 mph september 2022. engine re-started after waiting period, then moved to shoulder while experiencing limp mode with epc light and low oil pressure light activated just prior to engine sutting off again. vehicle 66,539 miles at time of incident, had just received complete vehicle diagnostic in december 2021 (8 months prior, 7,406 miles incurred) at audi tucson and successfully passed complete engine inspection. vehicle towed to audi chandler with diagnostic recommendation to replace complete engine due to piston failure (long block replacement estimated at $16,881.79). since engine failure, multiple attempts to resolve with audi usa customer service have been unsuccessful, finally stating “all issues start and end with the dealer”. for customers nationwide, there appears to be no issue resolution with audi usa customer service - they do not authorize any repairs based on this statement. vehicle is disabled with no current recourse for replacement of same engine as audi has discontinued manufacturing 2.0 turbo engines for this model, per audi dealership."
Components Involved: ENGINE
Date of incident: 2024-06-09

Complaint:
"i received a letter that my car was under a recall for the water pump i have a 2017 q5 audi which the dealer said needed a water pump bio waited until after my mileage went up then made me pay out of pocket rather then honoring the recall. this was criminal and i feel audi should reimburse me or get dealer to reimburse me for this scheme audi is horrible and should be ashamed for allowing this to happen audi should make good by this recall turnersville nj audi is a ripoff scam i want reimbursement of this recalled waterpump i’m filing a complaint with the usdoj"
Components Involved: ENGINE
Date of incident: 2024-01-07

Complaint:
"thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time i drove the car or let it sit, the vehicle did let me know with an alert when the fluid was too low. i had to continually keep fluids in it so that the vehicle did not overheat. i took the vehicle to my mechanic and he sent me to the dealership for the correction. the dealership corrected the issues by replacing the thermostat housing with coolant pump assembly. the vehicle has not been inspected after the repair. this issue began on 8/5/21 and was repaired on 8/11/21 this was the first opening for the dealership. the total cost was $1,688.77."
Components Involved: ENGINE
Date of incident: 2021-05-08

Complaint:
"2017 audi q5. consumer writes in regards to defective run coolant pump. * ld *tr"
Components Involved: ENGINE
Date of incident: 2018-01-06

Complaint:
"tl* the contact owns a 2017 audi q5. the contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact received a recall notice for nhtsa campaign number: 17v002000 (engine and engine cooling) and had the first part of the repair completed, even though the vin was not included in the recall. audi north orlando (139 n oregon st, sanford, fl 32771, (888) 894-9542) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure."
Components Involved: ENGINE
Date of incident: 2018-01-09

Complaint:
"tl* the contact owns a 2017 audi q5. the contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the local dealer (audi westmont, 276 e ogden ave, westmont, il 60559, (630) 537-0310) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: ENGINE
Date of incident: 2019-04-05

Complaint:
"tl* the contact owns a 2017 audi q5. the contact received notification of nhtsa campaign number: 18v229000 (engine and engine cooling), which indicated that the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer and manufacturer were not notified. the contact expected to be notified when the part was to become available. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: ENGINE
Date of incident: 2019-04-05

Complaint:
"letter to deputy administrator king in regards to safety recall 19n4- after run coolant pump " which warns that the vehicle may experience a short circuit and/or overheat and a statement noting:" this recall repair is not yet available. *ld *js"
Components Involved: ENGINE
Date of incident: 2018-01-06

Recalls for the 2017 Audi Q5

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5, a5 cabriolet and q5 vehicles, 2013-2016 audi allroad and audi a4 vehicles and 2012-2015 audi a6 vehicles. these vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating."
Consequence:
If the coolant pump overheats, it can increase the risk of a fire.
Remedy:

Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Component(s) Involved: ENGINE AND ENGINE COOLING > COOLING SYSTEM
Date of incident: 2017-01-03

Recall:
"volkswagen group of america, inc. (volkswagen) is recalling certain 2013-2017 audi a5 cabriolet, a5 sedan and audi q5 vehicles, 2012-2015 audi a6 vehicles and 2013-2016 audi a4 sedan and a4 allroad vehicles. these vehicles, equipped with 2.0l turbo fsi engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump."
Consequence:
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy:

Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Component(s) Involved: ENGINE AND ENGINE COOLING > COOLING SYSTEM
Date of incident: 2018-04-11

AUDI Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

AUDI ranks 19 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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