2014 Bmw 328I XDRIVE GT - Ratings, Complaints and Recalls

The 2014 BMW 328I Xdrive GT has an impressive overall safety rating of 5 out of 5, indicating excellent crash test performance. The car also scored well in individual categories such as front crash, side crash, and rollover ratings, all receiving the highest scores possible. Additionally, this BMW model comes standard with electronic stability control, offering enhanced handling and safety on the road. While forward collision warning and lane departure warning are optional features, they provide an extra layer of protection to assist drivers in avoiding potential accidents.

However, it is worth noting that there have been 95 complaints reported for this vehicle, along with 4 recalls and 2 ongoing investigations. While these numbers may raise some concerns, it is essential for BMW to address these issues promptly to ensure the continued safety and satisfaction of their customers.

Top stats at a glance

Complaint Count

95

Recall Count

4

Investigation Count

2

Safety Rating

5/5

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Safety Features

2014 BMW 328I Xdrive GT 5 HB AWD Safety Features

Here are the safety features that come as standard on the 2014 BMW 328I Xdrive GT 5 HB AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2014 BMW 328I Xdrive GT 5 HB AWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 BMW 328I Xdrive GT 5 HB AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2014 Score 2015 Score
Overall Front Crash Rating 4 4
Front Crash Driver Side Rating 4 4
Front Crash Passenger Side Rating 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2014 Score 2015 Score
Overall Side Crash Rating 5 5
Side Crash Drivers Side Rating 5 5
Side Crash Passenger Side Rating 5 5
Combined Side Barrier Pole Rating - Front 5 5
Combined Side Barrier Pole Rating - Rear 5 5
Overall Side Barrier Rating 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2014 Score 2015 Score
Rollover Rating 5 5
Rollover Possibility % 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 5

Complaints for the 2014 Bmw 328I XDRIVE GT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the rear brakes cable holder is broken. this is a very common issue with this vehicle and appears to be a safety issue as the cables will hang and rub on the driveshaft. my service advisor, from bmw of pembroke pines, fl, ramon trull, also advised/ confirms the same. it's an inexpensive part, however, the cost to replace is exorbitant. if you search the web, you'll find many examples. i feel this should be covered under a recall. please review and advise. thank you!"
Components Involved: SERVICE BRAKES
Date of incident: 2024-12-10

Complaint:
"i drove the car downhill very slowly. (good weather, no rain or anything) the traffic light turned red and i tried to brake. however, the brake felt rock hard and the car was not slowing down. in the end i read-ended the car in front of me. no one was injured because i drove very slowly. but the car will probably be totaled."
Components Involved: SERVICE BRAKES
Date of incident: 2025-05-03

Complaint:
"when applying brakes there is a significant reduction of braking power. it is much worse when the brakes are wet(rain or snow). at times the pedal goes all the to the floor leaving the car unable to stop without the use of the emergency brake. several times i was afraid i would be unable to stop & have an accident. i am a rn on the front line treating patients in the icu who have contracted the coronavirus (covid-19) and cannot afford to be away from my job. this condition first happened in oct 2019 and continues today."
Components Involved: SERVICE BRAKES
Date of incident: 2020-03-10

Complaint:
"the symptoms are the same as those referenced in recall #13v454000& 14v627000 the braking power is lost unexpectedly resulting in increased vehicle stopping distance or no brakes as well when the pedal goes all the way to the floor. this has occurred on both local and highway driving especially when the pavement is wet.. this condition first happened in oct of 2019 & continues today. i am an rn on the front line treating patients in the icu who have contracted the coronavirus(covid-19)and i can't afford to be accident from work due to an accident. i have had several instances where the brakes have failed. bmw stated my car is not on the recall list and refuses to repair it under the recall. please advise what further action i can take as this is my only means of transportation."
Components Involved: SERVICE BRAKES
Date of incident: 2020-03-10

Complaint:
"while driving car had multiple warning lights come on ie. dynamic stability control and abs warning lights. abs and cruise control no longer worked. took it to mechanic. he said the abs control module failed. mechanic said this is a known issue due to engineering."
Components Involved: SERVICE BRAKES
Date of incident: 2019-03-07

Complaint:
"i was hearing rattle sound from the chassis while driving on city street, took it the dealer and found out the park brake cable holder is broken and was hitting the the shaft. this will lead to grid the park brake cable into the drive shaft and cause accident. that piece should be recall and reinforce."
Components Involved: SERVICE BRAKES
Date of incident: 2019-02-12

Complaint:
"my brake pedal pad came off of my brake when i went to stop behind someone causing me to get in an accident. i was traveling on a city street coming up to traffic that was starting to go at a traffic light that just turned green. i believe the rubber is too soft on the brake pedal pad and was not seated on the brake all the way due to me or a previous owner pulling the bottom left side off of the brake by lifting their foot up from resting it next to the brake. i have a photo of the pad from after the accident showing indentations on the bottom left of the pad from where the bottom left corner was pulled off the brake. when i went to slow down in traffic so the car in front of me could have time to speed up, the pad slipped off and caused me to hit the gas pedal and hit the car in front of me. my computer registers what happened five seconds prior to impact. it says that i was traveling at 21 mph (the speed limit is 35), then hit the gas and accelerated a little before impact, which is in my opinion proof that my foot slipped off the brake. the car in front of me was not stopped, they were accelerating from being stopped in traffic at a light, but traveling slower than me, which is why i was going 21 mph so close behind them, because i had approached the traffic after they already started moving. i contacted bmw and they inspected it and said there's nothing wrong with the pad and therefore will not be compensating me for the accident by taking responsibility and fixing my car. that made me feel as though they are not concerned with my personal safety. the driver and passenger of the vehicle i hit told my insurance they were both injured but i'm not sure if they are pursuing the injury claim."
Components Involved: SERVICE BRAKES
Date of incident: 2019-08-06

Complaint:
"i was driving 75 mph on the interstate which was the speed limit and i vividly remember having my cruise control set at that speed, plus or minus 2 mph. i was driving behind a pickup truck that was 8-10 seconds ahead of me. the pickup truck wasn't equipped with cruise control like my black 328i bmw was so they (a couple) were traveling slower than i was at that time. so as my vehicle approaches 4 seconds away from theirs traveling 75mph (+ or - 2 mph). they braked to change lanes from the lane we were traveling together to the other line since it was a two lane highway. they didn't slam their brakes, they lightly pressed them because a third vehicle they were waiting to pass in order to safely switch lanes and give me the right away. quickly, i reacted by braking as well and i could feel a hydraulic lock in the brake pedal. almost like i was trying to push down on cement and my pedal wasn't acting normal while breaking but only half breaking like it was fully applied when i was pressing firmly. i'm convinced that the vacuum pump that supplies brake power assistance may have been mechanically faulty and/or failing for reasons only a mechanic could understand. now, i've been a driver for many years and this was my first bmw so i didn't know what to think of it. i bought it for a great deal at a pre-owned chevy dealership that said it was ase certified by their mechanics prior to selling it to me. so why did this happen to me? i'm only 27 years old, with three children and i could have been seriously injured or worse. i'm very shaken up by the whole situation because the loss of breaking power provoked an unavoidable collision that makes me look like a reckless driver when just wanted the car to stop. it just appeared that i couldn't brake on time but in actuality, the car should have been recalled for this."
Components Involved: SERVICE BRAKES
Date of incident: 2018-08-05

Complaint:
"we were driving down a 35 mph rd..i slowly began to brake as we were approaching a stop light when the brakes did not hold, i hit the brake harder, the car began to buck forward, i hit the brake as hard as possible but the brakes failed to hold and only stopped when it hit the car in front of us. the police came and an accident report was made. i described the brake failure to the officer but they only seemed interested in writing up the accident report. we had the car towed to our body shop as we were afraid to drive in case the brakes failed again. our insurance company was made aware of the accident and brake failure and a task force is looking into it. when we returned home we looked up the possible problem with brakes failing on the year and model of my car. we immediate found three articles listing my exact car having "restricted oil supply from the intake camshaft to the brake vacuum pump,which may cause the brake vacuum pump to fail, resulting in a loss of power brake assist." it also said in the article, bimmerfest, that bmw notified nhtsa of its intention to voluntarily recall more than 75,000 3 series cars due to a possible loss of power brake assist that could result in the vehicles failing to stop. a mandatory recall was never issued and so this problem still exists. this is exactly what occurred when trying to stop our car. we have reported the problem to our insurance co and bmw corporate. we are awaiting an answer and solution regarding our brake issue and hope bmw will finally realize there is a major problem and will address it properly. as of now i will not drive my 2014 328i xdrive sedan until i am comfortable that bmw corrects the issue to my satisfaction and safety."
Components Involved: SERVICE BRAKES
Date of incident: 2019-04-06

Complaint:
"tl* the contact owns a 2014 bmw 328i. the contact stated that the brake drum was rusted without warning. the vehicle was taken to a dealer, but nothing could be done. the manufacturer was made aware of the failure and referred the contact back to the dealer. the failure was not remedied. the failure mileage was approximately 17,000."
Components Involved: SERVICE BRAKES
Date of incident: 2016-12-12

BMW Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BMW ranks 12 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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