2011 Bmw 328I XDRIVE - Ratings, Complaints and Recalls

"2011 bmw 328i stalled in an intersection, car then started to act bogged down. waring light came on. i took the car to a mechanic shop where they found a bolt head inside / bottom of our oil pan. i then researched online and found that bmw has a recall for a (vanos failure sheared bolts/recall). i contacted my local dealership and received a very unwelcomed response to this issue. they told me because another mechanic worked on this vehicle other than a certified bmw mechanic/location that the recall would not be valid. i called bmw customer service line and was told that is not true. it is a safety recall and to try calling another dealership to set up an appointment. unfortunately, other dealerships won't even call me back to set anything up. it seems no one cares even though we have the proof with this bolt in hand. we cannot drive the car based on the bmw's recall information as to a safety risk, yet no one wants to help. there's no offer to get us a rental car or any solution to when we can take our car in for repair. shame on you bmw for your lack of empathy to your millions of customers who have supported and purchased your product through the years."

"the contact owns a 2011 bmw 328i. the contact stated that while the vehicle was idling, the vehicle stalled without warning. the contact stated that several attempts were needed to restart the vehicle before being able to accelerate forward. the contact stated that while accelerating, the engine was louder than expected while revving. the check engine warning light was illuminated. the air bags warning light was also illuminated. the contact stated that the failure was more persistent during the winter months. the vehicle had been taken to an independent mechanic however, the cause of the failure was not determined. the vehicle was not repaired. the manufacturer had been made aware of the failure and it was confirmed that there no recalls associated with the vin. the failure mileage was 90,000."

"i reported this failure to nhtsa at the time of the incident as well. you should have a record of it. the engine failed under the exact circumstances as the recall it's under. upon inspection our bmw dealer service department determined that our engine experienced extensive damage and would need repairs beyond that of simply replacing the vanos bolts or mechanism. bmw na is refusing to repair my vehicle under the guise of the "remedy is not available" it is almost a year that we have been without the use of our car so please instruct them to begin repairs now as the new bolts will surely be available by the time the rest of the engine is either repaired or replaced. thank you."

"the contact owns a 2011 bmw 328xi. the contact stated while driving at an undisclosed speed, the vehicle was shaking excessively from the engine compartment. the contact stated while driving, the 4wd, brakes, and service engine warning lights were illuminated. the contact stated that while the warning lights were illuminated, the cruise control was inoperable. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 122,000."

"nhtsa recall number23v707 recall statusrecall incomplete, remedy not yet available. this recall has been open for over 2 months and i can not drive my car since then. when will there be a fix? i cant afford to keep renting a car to wait for this fix."

"due to engine problems, caused by the recall, car cannot be driven. been parked at a bmw dealership for over a month with no remedy insight."

"i have an open recall (10/20/23) and called both the bmw recall hotline and my local bmw dealer for more information. (east bay bmw, pleasanton, ca) the dealer would not provide the recall information and the hotline provided some of this information. neither could provide me with a timeline for bmw setting a remedy. unfortunately my bmw is experiencing some of the symptoms. when can i reasonably expect a remedy decision? i appreciate your help btw- i have set up a claim with bmw. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"i own a 2011 bmw 328 xi my vamous bolts snapped off and there a recall on it.i being charge 1800 dollar from my understanding it's supposed to be free at charge for safety recalls.my vin number is [xxx] would like to receive a copy of my recall letter thru mail and thru email.my email is [xxx] address is [xxx] . my name is [xxx] u. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"engine camshaft bolts sheered off inside top of motor , did searching online and found this common problem in certain years and model. bmw offered a 10 year replacement campaign for faulty bolts and damage they caused. the only problem is mine is beyond that time period as it just happened. similar to many other bmw owners "it happened after the warranty period has ended" even though defective bolts are still causing problems. this should be a simple be a recall with no warranty period , because bolts are defective and still damaging motors."

"vanos assembly bolts broke and engine stalled. vehicle was taken into dealership two weeks earlier due to check engine light being on. dealer checked and cleared "check engine errors" and reset and reported that i would need to replace "vanos solenoids" intake and exhaust soon so i was told i could drive the car and if the solenoids went out i could still drive the car. two weeks later is when the bolts broke and car stalled and would not restart. at this time i arranged to have the car towed in and after inspecting car i was told that the "vanos assembly bolts" broke. to better understand the repair i went online and found this. recall campaign no. 14v-176: vanos assembly bolts. this is the same issue as the recall so i don't understand why this car or vin was not part of the recall."