2012 Bmw 535I XDRIVE - Ratings, Complaints and Recalls

"on october 10th, 2020 at approximately 830am, i was driving westbound on the 118 fwy, my 2012 bmw 535i suddenly lost power. i tried to give it more gas but it would not go faster. it immediately gave me an error pointing to the fuel system. i was able to exit the freeway safely. after being inspected by a certified mechanic, it was determined that both of my fuel pumps need to be replaced. there is a recall for fuel pumps for the 2012 bmw 535i but my specific vin number does not fall under the recall. it's obvious i have the same issue as other 2012 bmw 535i."

"car stalled suddenly while in motion on a city street. unable to restart the vehicle for 15 - 20 minutes while blocking the roadway. transmission locked in park mode and override to neutral gear was not available. inability to manually put gear into neutral poses additional problems."

"while waiting behind another vehicle to make a left hand turn my vehicle stalled and would not restart. however, whenever i opened the door it would start and stop when the door was closed. the vehicle was towed to sloane bmw of devon, pa. sloane said the problem was the fuel pump and fuel pump module which they replaced for which i was charged $1585.62. however, this was not the end. on 3/28/19 while passing another vehicle on a 4 lane highway the engine light came on and the vehicle started shaking and decelerating. other drivers behind me couldn't understand what was happening and made some dangerous moves. fortunately a driver in the right lane allowed me to get the vehicle to the shoulder of the road. i took the car back to sloane bmw as he fuel pump that they had replaced was under warranty. sloane decided that "the engine eccentric shaft adjustment motor is internally faulty and charged me $169.99. tech reported "all performed normally" despite not finding a problem with the eccentric shaft sloane recommended replacement at a cost of $6109.71. later when copies of the test were requested sloane said they didn`t have them. as a result i am still driving a vehicle that presents a danger to my life in order to gt to work. i have contacted mr. claus eberhart vp after sales and mr. ian robertson, board member at bmw north america but neither responded. the only guidance that i have been able to was in an article i found online that recommended caution when accelerating. in addition i have found that there was a recall 16v746000 for fuel pump and module for which i was never notified. regarding sloane bmw of devon, pa. i have found that they have committed consumer fraud, "i had a problem opening the trunk, sloane said it was due to the latch- wanted $677 repair. on line found that trunk could be opened by switch in the storage box. latch works trunk opens"

"the recall number 16v746000 on 2012 bmw fuel pump is insufficiently executed by the manufacturer as it did not include my car (vin #[xxx]). i have encountered a safety hazard during driving and the car stalled in the middle of busy expressway. cannot restart and car towed with help from police. after dealer diagnose problem with fuel pump but refuse to honor the recall on my fix even it is of same model and year. apparently manufacturer did not include "all" affected vehicles affected with the defective parts. please open another recall or extend the recall of affected vehicles. i have filed a complaint to bmw north america and hopefully your agency can followup on this. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt"

"vehicle stall intermittently while driving on lawrence expressway. sometime cannot restart. engine code revealed fuel pump issue 481b01 ekps control voltage too low. there is a recall on 2012 bmw 535i on fuel pump but dealer refused to replace according to recall since the vin do not show up in their system. (even the year and model is part of the recall)"

"tl* the contact owns a 2012 bmw 535i. while driving 35 mph, the vehicle stalled and the fuel malfunction warning indicator illuminated. the contact pulled the vehicle over and had it towed to an independent mechanic. the contact was informed that the fuel pump needed to be repaired. an appointment was scheduled with the independent mechanic to have the vehicle repaired. the manufacturer was made aware of the failure. the dealer was not contacted. the failure mileage was 110,000."

"car stalled suddenly while in motion on a city street near a parking lot. unable to restart blocking the roadway. transmission locked in park mode and override to neutral gear was not available. waited for tow truck while cars were blocked off. this could have been very dangerous if happened on a busy freeway or street. inability to manually put gear into neutral poses additional problems."

"tl* the contact owns a 2012 bmw 535i. the contact stated that while driving at various speeds, the vehicle would suddenly stall causing the contact would have to wait approximately 5-10 minutes before restarting the vehicle. the contact took the vehicle to the valley auto world bmw dealer located in 3822 sycamore dairy rd, fayetteville north carolina; 910-864-0000 who diagnosed that the fuel pump failed and needed to be replaced. the vehicle was repaired. the failure recurred. the manufacturer was made aware of the failure and informed the contact that their vehicle was not included in nhtsa campaign number: 16v746000 (fuel system, gasoline). the approximate failure mileage was 120,000."