2021 Bmw X3 M - Ratings, Complaints and Recalls

"driving on a highway with occasional traffic lights, my 2021 x3 plugin hybrid's sunroof's from glass cracked with a loud bang. i had it closed and the sun shade part also was closed. the loud bank also felt like an impact on my head and i felt in a bit of a shock like the time i was hit from behind with a shock and having to think. i first though it was a tire and slowed down to safely exit into a business parking lot to asses the situation. after checking the tires i noticed something on the roof. the glass was cracked and deformed in an upward direction. it was still pushing upward and a 4-6 inch section fell off and onto the top of the sun shade part. in safety, the loud shock caused a brief distraction on a highway going at least 50 mph. also if the sun shade was open some of the glass could have fallen on me. i searched online and found previous complaints about 'exploding sunroofs': https://www.carcomplaints.com/news/2018/bmw-exploding-sunroof-lawsuit.shtml. i did not see anything coming toward the car or notice other cars possibly slowing down or getting hit by something that would have hit my sunroof and bounced around in the traffic. i mobile detailer helped clean up the glass so i can drive on and able to take it to the dealer."

"sun roof glass shattered while driving"

"on 10/7/22 my wife started her 2021 bmw x3 and the instrument panel did not appear. she drove the vehicle to the local bmw dealership. after being told that the reported problem had not been previously reported by any other x3 owner, the dealer tested the vehicle. a scan returned a fault code, b7f8f9 hu-h. a software reset was performed and a test plan was conducted. test plan directed technician to program vehicle due to unfavorable software. vehicle was programmed to the latest integration level. vehicle was test driven to confirm the repair."

"while driving on a michigan expressway 1/28/22 the sunroof exploded nothing hit my vehicle the sunroof came crashing down in small pices and could of cut a child or got in anyones eyes plush the shock of the exploding glass i conyacted the bme dealer they did not help plus acted liked this vever ever happend i contacted bmw usa and they advised hard to prove it was a defect and it must of been outside force my insureance company did inspect"

"my sunroof exploded while driving on the interstate. there was a very loud boom almost like a gunshot. all of the glass came crashing down into the cabin. this was an extremely dangerous situation as i was traveling on the interstate. there was no warning, no rocks or any other object hit the glass to initiate this occurrence. the vehicle will be inspected by the bmw dealer 11/1/21 and my insurance company is in the process of reviewing photos of the damage."

"i was driving on i-10 w in phoenix arizona with my husband on thursday june 10th, 2021 when we heard a loud glass shattering sound. i immediately looked for a place to park or exit. i thought maybe someone was shooting at our vehicle in the freeway. i tried changing lane as quickly as possible to exit into baseline rd and parked at a parking lot. i was so scared looking at the mirror to see if anyone was following us. we walked around the suv checking the windows, windshield but no broken glass or holes on any of them. i thought of the moonroof/sunroof so i hopped on the bmw to check the moonroof/sunroof. the sunroof shattered into million pieces. i didn't see a warning on the dashboard. we didn't go under any bridge between elliott and baseline. there were no big trucks around us either. it shattered without warning. this happened between 11:00am - 11:30am, light traffic. my bmw x3 2021 is brand new, only 20 days old and approximately 400 or so miles. i believe it's a safety issue with the glass or moonroof/sunroof structural defect. definitely a highway safety hazard when it shattered out of the blue at 65 miles an hour. luckily we didn't have the sunroof open. it's extremely hot this time of the year in phoenix. i decided to drive it immediately to the bmw dealership. the service department checked it out and the service advisor told me to call my insurance. i contacted the bmw warranty department and the manager told me it is not covered under warranty. she was making the assumption that a rock hit the sunroof. i contacted bmw customer service and reported it. the bmw customer service executive called me back today and pretty much said the same thing as the warranty manager. bmw and nhtsa should investigate the occurrences of sunroof shattering without any apparent reason for the safety of drivers and passengers plus all the other drivers on the road who may get impacted by such an occurrence."

"exploding rear passenger window glass sent fine glass particles and glass chips everywhere. was driving from 5300 ft elevation to 10800 ft elevation so it appears to be caused by faulty glass and air pressure change causing an outward push of air pressure. nothing hit the window. this was my first time driving the car. any rear passengers would have been hospitalized due to glass in the eyes. bmw is denying the issue is with their product."