2015 Bmw X5 XDRIVE35D - Ratings, Complaints and Recalls

"the contact owns a 2015 bmw x5. the contact stated while driving 50 mph, the vehicle stalled with the drivetrain warning light was displayed. due to the failure, the vehicle was towed to an independent mechanic, and it was discovered that the chain connected to the high-pressure fuel pump fractured and bent the valves. the mechanic diagnosed the vehicle with engine failure due to the malfunction. the mechanic notified the manufacturer of the failure and was informed that there were no recalls on the vehicle. the vehicle had yet to be repaired. the failure mileage was approximately 113,000."

"there was a recall on my 2013 bmw in january 2022. in the recall letter it was mentioned that the they would notify me when the recall repairs were available. i called my local bmw service center in july 2022 to ask if the part was available. it was stated that the part was not available. the representative stated what was in the recall letter, which was. "this time. we will notify you with a follow-up letter as soon as we are able to perform this safety recall. what could happen? the engine’s exhaust gas recirculation (egr) cooler could develop an internal leak. cooling fluid could mix with typical diesel engine soot deposits. with high temperatures normally present in the egr module, this might result in smoldering particles. in some cases, these particles could contact the engine intake manifold and create small holes due to melting. if this occurs, it would increase the risk of a fire. your vehicle may be experiencing this issue if one or more of the following occurs; a reduction in engine power, a warning symbol indicating a loss of engine coolant, an unpleasant odor (e.g., exhaust) and/or an unusual noise from the engine. if this occurs, carefully move away from traffic and pull over to a safe location as soon as possible. all occupants should carefully exit the vehicle and move to a safe location away from traffic. do not continue to drive the vehicle. sample if you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information." my daughter was driving the car an almost home when she started to smell burning and minutes later saw smoke and flames. she got out of the call and called 911. the care was a total loss, due to this recall and bmw is taking no responsibility for the loss. she is still recovering from the incident and i would like to take action against bmw. i have the police and fire department report from the town of milton."

"engine and engine cooling: exhaust system: emission control: gas recirculation valve (egr valve)melting intake manifold"

"some engine rumbling at normal operation, and noticed a yellow check-engine light, not filled (meaning not a catastrophic issue). attached my obdii reader and found error: 24bf00 injector, cylinder 2, zero-quantity adaptation - permitted filtered actuation duration correction too high. a google search confirmed this fault is covered in https://static.nhtsa.gov/odi/tsbs/2020/mc-10184567-9999.pdf with bmw, but my model year and vehicle is not included. i have an f15, 2015 x5, build date 12/2014. this year is covered on other vehicles with the same n57 engine, and so i would suspect that the same issue plaguing the same engine on other models should be applicable here. i would like consideration for additional model years to be added to the sib."

"the contact owns a 2015 bmw x5. the contact stated while driving at approximately 70 mph, she began to notice smoke coming from passenger side on the hood. the vehicle was serviced under nhtsa campaign number: 18v755000( engine and engine cooling) but the remedy failed to repair the vehicle. the contact mentioned that instrument cluster failed to provide safety messages. the contact stated the instrument cluster only notified her of issues when she attempted to open the engine hood door. the manufacturer was not notified of the failure and offered no assistance. the failure mileage was 49,000."

"rod bearing failure causing engine to be damaged. the car has 79k miles, fully maintained at a bmw dealership. my wife and toddler were driving on the highway when the car shut off with no warning. we towed the car to the same bmw dealer where we’ve had the car serviced since 34,673 miles.. the dealer documented metal flakes in the oil filter. the dealer confirmed a rod bearing spun causing a catastrophic failure to the engine requiring replacement. initial quote exceeding price of car at $74k. bmw corporate contacted me and offered a discount on a new engjne. i declined the offer because the repair work was $32,843. this rod bearing issue is a known problem among 2015-2018 bmw x5m owners. this problem in fact existed on a previous generation engine which is referred to as the s65 motor. bmw has released a bulletin to this group of owners guaranteeing replacement based on the amount of miles on a customers engine. in some cases, a free engine was provided by bmw at no cost to the customer. the car only had 79k miles and without bmw na involved the dealer wanted $74,332 to replace and repair vehicle. the bmw supervisor on this case is lindsay and she can be reached at (800) 831-1117 ext. 115. she disregarded this was a safety matter and thought other owners shouldn’t be compensated or warned about this complete loss of power while driving this particular model (2015-2018 bmw x5m). this is an unacceptable outcome for a car with a msrp is over $100,000. i’ve talked to half a dozen other 2015-2018 bmw x5m owners who also had total engine failure due to this same rod bearing issue. all of the cases the engine exceeded the cost or current market value of car."

"i have a bmw x5 and i received a recall notice, recall campaign 21v-907 (possibility of fire due to exhaust gas recirculation cooler issue) 13 months ago. december 2021. bmw is telling me that they do not have the parts to fix this--13 months. this is ridiculous. this is a fire hazard. what can be done? also your hotline does not work when dialed--- the nhtsa vehicle safety hotline at: 1-888-327-4236"

"coolant continues to leak because of this still unfixed issue. it still makes noises that it shouldn't. its been eight months since this recall was issued and still not fixed. it's unacceptable. there is a risk of fire and bmw is dragging it's feet!"

"sometimes when i drive the vehicle i smell smoke and there is a strong burning plastic smell. occasionally, i see see smoke from the engine compartment. when i raise the hood it appears the smoke is coming from the back of the engine unit on the passenger side of the suv. the problem is intermittent. since covid i barely drive so i have fairly low trip mileage."

"my husband was driving 20-25 mph and heard a loud "boom" - then his engine compartment began smoking. we had the vehicle towed to the bmw dealership. a rod was thrown through the engine compartment and the engine needed to be replaced. we are the original owners of the vehicle and service it regularly. there were no leaks, noises, lights, nor any other indications of trouble prior to the engine blowing up."