2019 Bmw X5 - Ratings, Complaints and Recalls

The 2019 BMW X5 SUV AWD has received high safety ratings overall, with a 4-star rating for front crash protection and a 5-star rating for side crash protection. It also excels in the combined side barrier and pole crash tests with a top score of 5 stars. Additionally, it achieved a 4-star rating for rollover protection.

In terms of safety features, the BMW X5 comes equipped with electronic stability control, which is a crucial technology for maintaining control in challenging driving situations. However, it does not have forward collision warning or lane departure warning systems.

Despite its solid safety ratings and advanced stability control system, there have been 62 complaints reported for this vehicle. Additionally, there have been 11 recalls issued, indicating potential issues that may need addressing. Overall, while the BMW X5 offers good safety performance, it's important for owners to stay informed about any reported problems and ensure any recalls are promptly addressed.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

62

Recall Count

11

Investigation Count

0

Safety Rating

4/5

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Safety Features

2019 BMW X5 SUV AWD Safety Features

Here are the safety features that come as standard on the 2019 BMW X5 SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2019 BMW X5 SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2019 BMW X5 SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2019 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 5 4 4
Front Crash Passenger Side Rating 5 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2019 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 4 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2019 Score 2024 Score
Rollover Rating Not Rated 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2019 Bmw X5

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"when driving the vehicle under 30 degrees f, the steering will pull left or right on its own, causing the vehicle to slide in slippery conditions. speed does not matter and it will pull/twitch the steering right consistently or sometimes left. very unsettling and extremely dangerous with no fix available. car will do this from speeds of 1-65 mph."
Components Involved: STEERING
Date of incident: 2020-09-01
Complaint:
"vehicle has aggressive steering corrections/intervention. the vehicle is difficult to keep in the lane due to steering wheel play/wobble."
Components Involved: STEERING
Date of incident: 2019-10-06
Complaint:
"the vehicle has had erroneous, extreme, and unexpected behaviors related to the active driving assistant features. where the system activates too early, too late, or unexpectedly. after vehicle was delivered in november 2018 the car took an uncommanded left turn nearly hitting the moveable concrete barrier traveling westbound on the walt whitman bridge during heavy rain. car was returned to the dealership. was advised to turn off active steering intervention as a sub-feature of lane departure warning. system remained off. on june 10th the active steering intervention was reactivated and pulled the vehicle into another lane of traffic that would have resulted in a crash if the driver of the other vehicle had not pulled off into the side median. the active steering intervention was checked 'off' and should not have activated and there were no visual cues that the system was on, active, and could take control of the vehicle. car was returned to the service department. shop foreman drove and confirmed the same action. took vehicle back, and still can activate steering intervention when it is in the 'off' position. service manager said that bmw engineering has confirmed that this is how the system was designed. automation that was not properly disclosed killed 300+ people in 2 separate aircraft accidents. this vehicle does not notify, disclose or in any way warn the driver that an automated system may take control and if this is the design of the vehicle it is not safe and could cause serious injury or death."
Components Involved: STEERING
Date of incident: 2019-10-06
Complaint:
"during cold temperatures, the steering has a twitch which causes small movements left and right without any manual input. it has the feel that it is receiving inputs from a sensor or other system, which requires override by the driver. it creates a dangerous situation."
Components Involved: STEERING
Date of incident: 2019-04-02
Complaint:
"1) several instances of driving at highway speeds in dry conditions, the steering drifts slightly to the left and right requiring constant steering corrections. i have the steering wheel centered in the lane but the car will slightly drift in one direction, once corrected it will drift in the other direction. it doesn't happen all the time but is noticeable when it does. wind and road crown were not a factor. it reminds me of cars built in the 1970's that had a bit of "play" in the steering. 2) x5 was parked outside on a road trip through des moines in early february. overnight temperatures were in the mid-teens. departing the next morning and immediately driving (dry road conditions) on the highway the steering wheel had slight jerking movements taking the car left or right at highway speeds. you could definitely feel the movement in the steering and it required constant adjustment. this went away after about 15 minutes. it appears the steering is receiving uncommanded inputs from sensors or software which is unsettling when it occurs."
Components Involved: STEERING
Date of incident: 2019-04-02
Complaint:
"steering is always moving either right or left. will never stay in center feels kind of filmsy. when turning car sometimes slips and will change direction of wheel and affect acceleration"
Components Involved: STEERING
Date of incident: 2019-06-02
Complaint:
"when temperatures are <10 degrees, steering wheel twitches and pulls left and right, the colder the temperatures, especially in sub zero temps, problem worsens greatly!! very dangerous and scary to drive car. took the car to bmw service, they couldnt find anything wrong, did software update which made absolutely no difference. according to bmw blog, many many compliant about this issue for people living in cold climates in winter. appears bmw is aware of the issue but so far has not done anything to correct the issue, again, this is extremely dangerous and needs to be corrected asap. this happens at all speeds. once the outside temperatures are above 15 degrees, problem goes away."
Components Involved: STEERING
Date of incident: 2019-01-01
Complaint:
"when the vehicle is operated in cold temperatures (<10 degrees f), the steering will randomly "twitch". the wheel will move several degrees in either direction usually opposite the direction of the current wheel position. this pull is not caused by the driver or external factors -- the car's autonomous driving mechanisms seem to be malfunctioning. the car essentially feels like it is slipping or "floating". this happens at all speeds, but only when the temperature is very cold. this is an extremely hazardous problem, which makes the car a danger to anyone inside it, or within the vicinity of it. bmw is supposedly aware of the issue, but no fix has announced. the website below details other users issues and complaints. https://g05.bimmerpost.com/forums/showthread.php?t=1577605"
Components Involved: STEERING
Date of incident: 2019-01-01
Complaint:
"during very cold conditions (below 10 degrees fahrenheit), the vehicle's steering feels loose, numb and disconnected. at first i thought it was an issue with the driver assistance systems/lane keep assist. i turned all those systems off and the issue persisted. when conditions became warmer, the issue went away. it has only occurred in extreme cold. my bmw dealer advised that they were aware of the issue and that the service manager's vehicle is doing a same thing. they indicated that bmw advises a software update is forthcoming, but when? we have had a number of issues with this vehicle since delivery in november. all software related, and none have been corrected by updates yet. the rest of them are annoyances, unacceptable yes, but this steering issue is a safety issue. it is concerning that it exists in the first place and shocking that weeks later, it still has not been addressed. other owners are reporting the same issue in owners' forums."
Components Involved: STEERING
Date of incident: 2020-03-12
Complaint:
"in temperatures below 15 degrees, the steering becomes erratic and will push the car is directions when driving at lower speeds (below 35). at higher speeds on freeways the steering is requires constant adjustments, vehicle feels like it is driving through high winds. both situations are dangerous."
Components Involved: STEERING
Date of incident: 2019-03-03

Recalls for the 2019 Bmw X5

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"bmw of north america, llc (bmw) is recalling certain 2019-2021 x3 sdrive30i, x3 xdrive30i, x3 m40i, x3m, x4 xdrive30i, x4 m40i, m550i, x4m, x5 sdrive40i, x5 xdrive40i, x5 xdrive50i, x5m, x5 m50i, x7 xdrive40i, x7 xdrive50i, x7 m50i, alpina xb7, 330i, 330i xdrive, m340i, m340i xdrive, and 8 series coupe, convertible and grand coupe, 840i, 840i xdrive, m850i xdrive, m8, 2020-2021 530e, 530e xdrive, 330e, 330e xdrive, 745le, 745le xdrive, x5 xdrive45e, x3 xdrive30e, x6 sdrive40i, x6 xdrive40i, x6 xdrive50i, x6 m50i, x6m, 530i, 530i xdrive, 540i, 540i xdrive, m550i xdrive, m5, 740i, 740li, 740li xdrive, m760i drive, m760li xdrive, 750li xdrive alpina, alpina b7 xdrive, and 2021 4 series coupe 430i, 430i xdrive, m440i xdrive vehicles. when shifting into reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. as such, these vehicles fail to comply with the requirements of federal motor..."
Consequence:
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy:

BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Component(s) Involved: BACK OVER PREVENTION > SENSING SYSTEM > CAMERA
Date of incident: 2021-02-19
Recall:
"bmw of north america, llc (bmw) is recalling certain 2018 540d, 2018-2020 530i, 530i xdrive, 540i, 540i xdrive, m550i xdrive, m5, 530e, 530e xdrive, x3 sdrive, x3 xdrive, x3 m40i, x3 m, and 2019-2020 x4 xdrive, x4 m40i, x4 m, x7 xdrive, x7 m50i, 740li, 740li xdrive, 750li, 750li xdrive, 8 series convertible and coupe 840i, 840i xdrive, m850i xdrive, x5 sdrive, x5 xdrive, x5 m50i, x6 xdrive, x6 m50i, 330i, 330i xdrive, m340i, m340i xdrive, z4 sdrive, z4 m40i, 740le xdrive and 745le xdrive, 2018-2019 640i xdrive gran turismo and rolls-royce phantom, 2019 m850i xdrive gran coupe and rolls-royce cullinan and 2020 toyota supra vehicles. the back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. as such, these vehicles fail to comply with the..."
Consequence:
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy:

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

Component(s) Involved: BACK OVER PREVENTION > SENSING SYSTEM > CAMERA
Date of incident: 2019-09-27

BMW Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BMW ranks 12 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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