2020 Buick ENCLAVE - Ratings, Complaints and Recalls

The 2020 Buick Enclave SUV FWD has achieved an outstanding overall safety rating of 5 out of 5 according to the data provided. This vehicle excels in various crash tests, with top scores in front and side crash ratings, as well as in rollover and side pole crash ratings. The Buick Enclave comes equipped with standard electronic stability control, and optional features like forward collision warning and lane departure warning, enhancing its safety capabilities further.

However, it is worth noting that there have been 19 complaints reported regarding this model, and it has been subject to 6 recalls. Despite these concerns, the overall safety performance and the availability of advanced safety features make the 2020 Buick Enclave a compelling option for those prioritizing safety in their vehicle choice.

Top stats at a glance

Complaint Count

19

Recall Count

6

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Buick Enclave SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Buick Enclave SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2020 Buick Enclave SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Buick Enclave SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2008 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 4 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2008 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 4
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 4
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2008 Score 2020 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Buick ENCLAVE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"we bought our car in 2021 and shortly after our car started pouring water into the driver seat from the ceiling. at that time we thought it may have been a cracked window window. actually we weren’t really sure because we don’t use the sunroof or anything really. however, it stopped doing it until around october 2023 when it escalated as it is our only vehicle and we are extremely busy. we hadn’t had the chance to take it in yet then in january 2024, while my wife was driving, water, literally poured into her lap while she was driving from the ceiling which could’ve caused an accident, when we took the vehicle in to get it serviced, they stated something that just sounds ridiculous. something no one even ever made us aware of and something i’ve never in my whole history of owning vehicles with sunroof have i ever experienced i’ve never had a vehicle pour water from the ceiling , the dealership told us that it was our responsibility even though we have all warranties that you can have an as i’m looking online so many people with 2020 buick enclaves are having the same exact issues with the water pouring from the ceiling. we have not even had our car for three years and now our car is pouring water constantly ruining our vehicle and it is a very big safety concern. we have children and waters pouring all over the driver while they’re trying to drive. i believe this is very big safety concern. i do believe that this is some type of malfunction with the design, as i did see a recall for the same problem on a enclave, a few years older then ours. i pay $600 a month for my vehicle and i do not have $600 to get the situation fixed when i don’t believe that i should have to pay that when my vehicle came with this issue if someone could please look into this i would greatly appreciate it and i’m sure the hundreds of other people on the enclave recall thread as well. not to mention the things inside of the vehicle that all this water could damage like my onstar."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-07-01

Complaint:
"while driving my car in normal weather/temperature conditions, the driver side sunroof literally exploded. there was a very loud bang, like someone fired a gun next to my head, and initially i thought someone had shot out one of my car windows with a gun. upon seeing it was the sunroof i then thought an object had falled through the sunroof window. however, upon inspection, the sunroof window glass was actually blown from the inside out. see attached photographs. there was no prior apparent damage/crack/chip to the sunroof glass or mechanism. there was no sudden change in weather, internal or external temperature or pressure inside the car at the time of the explosion."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-10-09

Complaint:
"rear sunshade clip has broken twice in the 5 months."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-10-09

Recalls for the 2020 Buick ENCLAVE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt4, xt5, escalade, escalade esv, chevrolet suburban, tahoe, traverse, gmc yukon, yukon xl, 2018-2021 chevrolet express, gmc savana, 2019-2020 chevrolet blazer, silverado 1500, gmc acadia, sierra 1500, and certain continental tires sold to the aftermarket for various model year 2018-2021 vehicles. the affected tires were cured for too long during production."
Consequence:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Component(s) Involved: TIRES
Date of incident: 2021-02-25

Recall:
"general motors llc (gm) is recalling certain 2020 buick enclave, cadillac xt5, gmc acadia and chevrolet traverse vehicles and 2020-2021 chevrolet silverado 1500, gmc sierra 1500 vehicles. the vehicles may have been manufactured with continental tires that were overcured."
Consequence:
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Component(s) Involved: TIRES
Date of incident: 2020-11-05

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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