2021 Buick ENCLAVE - Ratings, Complaints and Recalls

The 2021 Buick Enclave SUV FWD has an impressive overall safety rating of 5, with top scores in various crash tests including front crash, side crash, rollover, and side pole crash ratings. This vehicle also comes equipped with standard electronic stability control, and optional forward collision warning and lane departure warning systems to further enhance safety. Despite its excellent safety features and ratings, it is important to note that there have been 12 complaints and 2 recalls associated with this model. Overall, the Buick Enclave is a highly safe vehicle with advanced safety technologies, but it is recommended for drivers to stay informed about any potential issues raised through complaints and recalls.

Top stats at a glance

Complaint Count

12

Recall Count

2

Investigation Count

0

Safety Rating

5/5

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Safety Features

2021 Buick Enclave SUV FWD Safety Features

Here are the safety features that come as standard on the 2021 Buick Enclave SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2021 Buick Enclave SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2021 Buick Enclave SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2008 Score 2021 Score 2024 Score
Overall Front Crash Rating Not Rated 4 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2008 Score 2021 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 4
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 4
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2008 Score 2021 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2021 Buick ENCLAVE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"brakes started grinding at 1000 miles. i will filed a complaint with the dealership and hope they record it. now i have approximately 2100 miles on the car and it continues to sound and feel like my brake pad and rotor on the right front are grinding every time i apply the brakes. on july 23 2021 an own coming 18 wheeler did not see me and made a left turn in front of me at the traffic light . i step on the brakes lightly to stop but the car made the metal to metal sound and kept moving forward. so i had to jam on the brakes to stop. all wheels slid forward immediately except the front right. i think different brake pads and rotors are needed on this vehicle. this is definitely a safety issue to all drivers as well as others that are on the road."
Components Involved: SERVICE BRAKES
Date of incident: 2022-11-08

Complaint:
"no accident. i bought this brand new car on may 29, 2021, and have been experiencing brake issues. when i apply the brakes, there is a weird noise, grinding type and it feels like there is less traction (like when slowing down on snow). i have to apply more pressure to my brakes to slow the vehicle and come to a stop. the problem occurs quite often."
Components Involved: SERVICE BRAKES
Date of incident: 2021-02-07

Complaint:
"brakes started grinding at 300 miles. i have filed a complaint with dealership who did record it and advised that it was a known issue that gm is working to resolve. i now have approximately 2000 miles on the car and it continues to sound and feel like my brakes are grinding every time i apply the brakes. occasionally, when i apply the brakes and they are making the grinding feeling - it feels as if the vehicle is not wanting to slow down and i need to apply more pressure to my brakes. this definitely would be a safety issue to the driver as well as others that are on the road."
Components Involved: SERVICE BRAKES
Date of incident: 2021-01-04

Complaint:
"when applying the brakes it sounds lile metal on metal"
Components Involved: SERVICE BRAKES
Date of incident: 2021-06-06

Complaint:
"i have a 2021 buick enclave premium purchased 01.03.2021from alden buick-gmc been having problems with my brakes when i apply my brakes i have a brake noise grinding growling noise coming from the brakes. took vehicle to dealership today 06.01.2021. was told cause is composition of brake material, dealers informed by gm not to replace any parts or attempt any repairs at this time. was informed vehicle is safe to drive and gm engineering is working on a solution to this concern. i am concerned should the brakes not work properly when applied causing an accident. would like to know if nhtsa is aware of this problem on the 2021 buick enclaves and 2021 cadillac xt5-xt6, 2021 chevrolet blazer, traverse, and 2021 gmc acadia? would like to know if nhtsa feels it is safe to drive?"
Components Involved: SERVICE BRAKES
Date of incident: 2021-01-06

Complaint:
"when i drive my buick enclave after it sits for any length of time, if i apply the brakes, i have a loud grinding type sound and i notice the noise continues as i do my shopping and it does not always go away. i took this vehicle to the buick dealership and i was told that general motors is aware of the problem and they (gm) were trying to find a solution to the noise. also, i was told that i can continue to drive this vehicle as it would pose no safety issues. i find it unnerving to drive a vehicle with noisy brakes and i inquired when gm finds a fix will i be contacted? i was told to call back periodically to see how gm has decided to correct the noise problem. as of this writing i have only 684 miles on this buick enclave. i do feel this issue is worthy of consideration by the nhtsa 05/05/2021"
Components Involved: SERVICE BRAKES
Date of incident: 2021-05-05

Recalls for the 2021 Buick ENCLAVE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2021 chevrolet traverse and buick enclave vehicles. during service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment."
Consequence:
Air bags that do not deploy as intended can increase the risk of injury.
Remedy:

Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.

Component(s) Involved: AIR BAGS > SENSOR > FRONTAL IMPACT
Date of incident: 2021-06-24

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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