2015 Buick LACROSSE EASSIST - Ratings, Complaints and Recalls

"my wife was driving and went to turn the vehicle and the steering locked up momentarily. she drove directly home a block away and pulled into the garage. when attempting to take the car for service it would not turn in either direction."

"the contact owns a 2015 buick lacrosse. the contact stated that upon starting the vehicle, he noticed that the steering wheel did not have power steering. the warning message "service power steering" was illuminated. the contact was able to take the vehicle to the dealer by forcefully steering the steering wheel. the dealer test drove the vehicle and diagnosed that no issues were found. the contact stated that the failure reoccurred while driving. the contact veered to the side of the road. the contact stated that after turning off and restarting the vehicle, the steering wheel regained power steering functionality. the vehicle was taken back to the dealer who diagnosed that no issues were found. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 69,100."

"power steering went out while driving roughy 45/50 mph. unknown reason why it went out."

"while driving at approximately 55 mph, my power steering went out (at first i thought i had blown a tire). it became almost impossible to perform any quick/reactionary steering changes. i put on my hazards and drove to the dealership and then for a second opinion with my local trusted mechanic. both advised the electronic steering assembly went bad, that there is a new part #, indicative of a high failure rate; however, the part is not available in all of north america (they checked.) they called gm buick and were advised an eta on the backorder for the part is unknown. they filed for an emergency backorder request and are awaiting further information. now, i have an undriveable vehicle, there are no loaner cars available, the cheapest rental car is a full car payment every three days, and no idea how long before the vehicle will be able to be repaired as it is too dangerous to drive in its current state. i think this needs to be investigated, as this issue sounds like it should be a recall before someone gets killed."

"tl* the contact owns a 2015 buick lacrosse. the contact stated that while parking her vehicle at a low rate of speed, the power steering drive with care and service brake assist warning messages appeared on the instrument panel. the steering wheel became stiff and difficult to maneuver. the contact was able to drive the vehicle to an independent mechanic who informed her that since the vehicle was an electric vehicle, the vehicle would have to be serviced at a dealer. the contact spoke to classic buick gmc arlington (1400 e interstate 20, arlington, tx 760180) where she was informed to bring the vehicle in for inspection. the manufacturer had yet to be notified of the failure. the vehicle had yet to be repaired. the failure mileage was 79,150."

"i was driving on the highway at approximately 70 miles an hour when my power steering went out. with great difficulty i was able to move across lanes and get to an exit. i drove to the nearest buick dealer who said they were too backed up to help. while at the buick dealer i turned the engine off. when i turned the engine back on, the power steering was working again."

"tl* the contact owns a 2015 buick lacrosse. while driving approximately 5 mph, the warning chime suddenly activated and the power steering malfunctioned. the steering wheel became very difficult to turn. the vehicle was towed to the dealer, but the cause of the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 8,000. updated 01/25/2017*ct updated 02/15/17.*jb"

"tl* the contact owns a 2015 buick lacrosse. while driving various speeds, the vehicle became difficult to control. the contact mentioned that the vehicle was previously involved in a crash, but the details were unknown. in addition, while driving, the vehicle veered into another lane independently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 15,000."