2011 Buick LACROSSE - Ratings, Complaints and Recalls

The 2011 Buick Lacrosse has an impressive overall safety rating of 5 out of 5. It received top scores in front and side crash ratings, as well as in rollover and barrier crash tests. The car is equipped with electronic stability control, which enhances safety by helping drivers maintain control during sudden maneuvers.

Although the Buick Lacrosse does not have forward collision warning or lane departure warning systems, its exceptional crash ratings contribute to its overall safety. In terms of complaints and recalls, the car has a total of 163 complaints and 4 recalls reported. Despite these issues, the high safety ratings and stability control system make the Buick Lacrosse a reliable choice for drivers looking for a secure driving experience.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

163

Recall Count

4

Investigation Count

0

Safety Rating

5/5

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2011 Buick Lacrosse 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2011 Buick Lacrosse 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Buick Lacrosse 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Buick Lacrosse 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2011 Score 2019 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2011 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 5 4
Side Crash Passenger Side Rating 3 4 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 4 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2011 Score 2019 Score
Rollover Rating Not Rated 4 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2011 Buick LACROSSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2011 buick lacrosse. the contact stated that while driving at an undisclosed speed, the vehicle made rattling noises and was shaking. the vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced; however, the replacement part was no longer being manufactured. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 169,000."
Components Involved: SUSPENSION
Date of incident: 2022-07-09
Complaint:
"the contact owns a 2011 buick lacrosse. the contact stated that while his daughter was driving at 45 mph with her 10-month-old child in a rear-facing car seat located in the rear driver seat, the rear driver's side toe link detached and she lost control of the vehicle. the vehicle drove off the road and crashed into a ditch. the air bags failed to deploy. the contact's daughter was able to exit the vehicle on her own. the contact's daughter sustained a forehead ache but did not seek medical assistance. the contact's grandchild did not sustain any injuries. a police report was filed. the vehicle was towed to a tow lot. the dealer was not notified of the failure. the contact became aware of the recall for nhtsa campaign number: 20v764000 (suspension) and contacted the manufacturer. the manufacturer advised the contact to take the vehicle to the dealer for recall repair but he would be responsible for the repair of collateral damages. the vehicle was not diagnosed or repaired. the failure mileage was approximately 173,671."
Components Involved: SUSPENSION
Date of incident: 2022-08-02
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the dealer informed the contact that the parts for the recall repair were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: SUSPENSION
Date of incident: 2023-05-10
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. the contact called the local dealer and was informed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: SUSPENSION
Date of incident: 2022-03-09
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received a notification for nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was not yet available. the dealer was made aware of the issue and confirmed that the part was not yet available. the manufacturer was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2021-01-01
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. the contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2021-01-01
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received a recall notification for nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2022-03-07
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number 20v764000 (suspension) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced the failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2020-01-12
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue and confirmed that the part was not yet available. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2022-08-01
Complaint:
"the contact owns a 2011 buick lacrosse. the contact received notification of nhtsa campaign number: 20v764000 (suspension) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: SUSPENSION
Date of incident: 2023-01-04

Recalls for the 2011 Buick LACROSSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2012-2013 buick regal, 2013 chevrolet malibu, and 2010-2013 buick lacrosse vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. these vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. corrosion may eventually cause the toe link to thin and ultimately to fracture."
Consequence:
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy:

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Component(s) Involved: SUSPENSION > REAR
Date of incident: 2020-12-10
Recall:
"general motors, llc (gm) is recalling certain 2010-2013 buick lacrosse, 2012-2013 buick regal, and 2013 chevrolet malibu vehicles sold or ever registered in connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, or wisconsin. these vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. corrosion may eventually cause the toe link to thin and ultimately fracture."
Consequence:
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy:

Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

Component(s) Involved: SUSPENSION > REAR
Date of incident: 2021-12-22

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other BUICK vehicles?

2012 REGAL
BUICK
  • Overall Safety Rating: 5
  • Complaints Count: 86
  • Recall Count: 6
View Car
2005 RAINIER
BUICK
  • Overall Safety Rating: Not Rated
  • Complaints Count: 103
  • Recall Count: 1
View Car
2015 VERANO
BUICK
  • Overall Safety Rating: 5
  • Complaints Count: 53
  • Recall Count: 0
View Car
2016 REGAL
BUICK
  • Overall Safety Rating: 5
  • Complaints Count: 35
  • Recall Count: 1
View Car