2014 Buick LACROSSE - Ratings, Complaints and Recalls

The 2014 Buick Lacrosse has received an impressive overall safety rating of 5 out of 5, indicating excellent crash protection for both front and side impacts. Additionally, this car comes equipped with standard electronic stability control, which helps maintain vehicle stability during challenging driving conditions. It also offers optional forward collision warning and lane departure warning systems, adding an extra layer of safety features.

However, it is worth noting that there have been 57 complaints reported for this model, as well as 5 recalls. While the safety ratings are exceptional, it's important for Buick to address these reported issues to ensure the continued safety and satisfaction of their customers.

Top stats at a glance

Complaint Count

57

Recall Count

5

Investigation Count

0

Safety Rating

5/5

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Safety Features

2014 Buick Lacrosse 4 DR AWD Safety Features

Here are the safety features that come as standard on the 2014 Buick Lacrosse 4 DR AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2014 Buick Lacrosse 4 DR AWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Buick Lacrosse 4 DR AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2014 Score 2019 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2014 Score 2019 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 3 5 4
Side Crash Passenger Side Rating 3 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2014 Score 2019 Score
Rollover Rating Not Rated 4 5
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 4 5

Complaints for the 2014 Buick LACROSSE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"2014 recall# 14235 having electrical issue with driver side window, car radio and dash stay active for 10 minutes driver door don’t chime every issue for 2014 buick lacrosse keep being told there is not recall for my car every issue is from the driver side door electrical splice and driver door window motor harness"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-02-01

Complaint:
"1. the driver’s door window motor burnt out causing the window switch to smoke. the fuse never failed. the car was diagnosed at the dealership. it is at the dealership now awaiting the purchase of repair parts. 2. i was told that it was a safety issue by the dealership because the switch could have started a fire. the mechanic had it smoking during the diagnosis. he did not want to put it back together until repaired. 3. the dealer was the one that diagnosed it. 4. the problem was not reported to any other agency. 5. there were no warning signs or messages before the motor failed and the switch burned up. i am also have problems with the radio where it doesn’t now shut off when the drivers side door is opened. it also started when the window motor stopped working. i believe that it all related. i will be calling the dealership back to voice that concern as well. i am very lucky that there wasn’t a fire after i keep trying to get the window to roll down."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2023-01-04

Complaint:
"tl* the contact owns a 2014 buick lacrosse. the contact stated that the speedometer gauge kept flashing on and off. the vehicle was taken to bergstrom buick gmc cadillac of green bay (301 n taylor st, green bay, wi, (920) 522-4149) and a software update was performed; however, the failure recurred. the manufacturer was contacted and provided case number: 8-4524536876. the manufacturer promised to call the contact back in a week. the failure mileage was 73,000. *tt"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2019-03-08

Complaint:
"tl* the contact owns a 2014 buick lacrosse. on several occasions, the contact applied the brake pedal to engage the push button start, but there was no response. the dealer was unable to replicate the failure. a second dealer indicated that they replaced the key fob battery, but the repair was not a solution to prevent the failure. the manufacturer provided no repair solution. the contact had no remedy from the manufacturer pertaining to the brake system with the push button start feature. the vehicle was not repaired. the approximate failure mileage was 26,000. ...updated 06/14/17 *bf *as"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2016-05-09

Complaint:
"as i was driving to work on 8/15/16 that morning after hanging up handsfree call with wife immediately afterwards all dashboard gauges went blank and car stalls while driving on frwy. after several seconds all warning lights come back up. then able to restart car. extremely dangerous since i was driving on frwy. luckily traffic was moving slow at the time. i've heard of similar complaints concerning same car yr model and make..... very concerning !"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2017-03-08

Complaint:
"during driving the vehicle at @65 miles per hour in traffic the vehicle will drop battery power and dash board goes blank and car shuts off and in less than 1 minute all electrical to dash and engine will come back on. i have taken it to the dealer 3 times in last 90 days and they cant find the problem."
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2017-02-04

Complaint:
"the instrument panel went blank for at least 10 seconds before resetting as though the car restarted, while driving on i95 at a speed of 65-70 mph. the car did not stall. *tr"
Components Involved: ELECTRICAL SYSTEM
Date of incident: 2016-03-10

Recalls for the 2014 Buick LACROSSE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2016-09-08

Recall:
"general motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash."
Consequence:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy:

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Component(s) Involved: AIR BAGS > FRONTAL
Date of incident: 2017-07-10

BUICK Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

BUICK ranks 20 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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