2012 Buick REGAL EASSIST - Ratings, Complaints and Recalls

"the driver headlight assembly has water in it and unable to fix it without replacing whole assembly that can be as much as $1500. the light bulb and valance was replaced. the valance was filled with water. the headlight still wouldn’t work. upon further investigation there is a part sealed into the assembly that also has water in it with no way to get it out or replace. this is a safety risk since i am unable to see on driver side in dark without my light. there are no recalls but have found many complaints on same issue. the part water is in is sealed and shouldn’t have a way for to get in. the only fix is replacing entire assembly. i have no light at all on that side until fixed."

"i previously reported an issue with a he condensation in the driver side headlight which every one of these models with the hid headlights has this issue. now it is becoming a safety issue as both headlights are doing it and are randomly going off while driving i almost hit a telephone pole with my infant in the car this is an extremely common issue with these vehicles and buick has no fix they even stopped producing the replacement headlights this is an extremely dangerous issue i’ve made both nhsta and buick aware of these issues and if nothings done to rectify them and something happens i will pursue legal action"

"the driver side headlamp assembly has a faulty seal which allows water to leak inside the housing under normal daily conditions. when this happens the water leaks down through the assembly where the headlight ballast is mounted, causing water to collect in the ballast, and killing it (making the headlight go out) as well as the electrical components that power the l.e.d. daytime running lights also making those stop functioning. there is no quick and easy fix for this, as the headlamp assembly must be replaced to restore the headlight because even replacing the burned out ballast will only provide light temporarily again until that too is again destroyed by water. because there is no good alternative available with an aftermarket replacement, i was forced to purchase an entirely new assembly which cost $1,505 and took months to save and be able to afford. this is a manufacturing flaw that should have been recalled and addressed. my warranty does not cover any damage due to water, so i had to pay for this myself, along with many many other people with the same issue. having my headlight randomly stop working was a dangerous situation to be put into."

"moisture in headlights causes light to fail while driving ."

"the contact's uncle owns a 2012 buick regal. the contact stated that the front headlights were burned out. the contact was unsure whether there was a warning light illuminated. the contact did not provide further information. the contact stated that the vehicle was taken to an unknown dealer who diagnosed that there was condensation in the frontal headlights and that the front headlight assemblies needed to be replaced. the manufacturer was notified of the failure and referred the contact to the dealer. the vehicle was not repaired. the failure mileage was unknown."

"the contact owns a 2012 buick regal. the contact stated that the driver’s side headlight assembly developed condensation inside causing the light bulb to blow out. the contact indicated that the entire headlight assembly needed to be replaced to fix the failure. the vehicle was not yet repaired. the manufacturer and the local dealer were notified of the failure, but no assistance was offered. the failure mileage was 78,000."

"the contact owns a 2012 buick regal. the contact stated that while driving at night, the illumination from the headlights was very dim. the contact had taken the vehicle to an independent mechanic and was informed that condensation had accumulated in both headlight modules causing the failure. the dealer was notified of the issue and informed her that they would call her back. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was approximately 82,000."

"headlight housing leaks water into headlight. this appears to be a problem with this vehicle as i read numerous complaints about this."

"issue with the condensation/water getting inside our hid headlights. have replaced once and now they are both full of water again. dealer refuses to cover as a defect. very expensive to repair. huge safety issue because lights can fail at any time going down a dark road! safety to thers as they may not see me coming."

"the front headlights get water in them and fogs up..causing your headlights to look dim at night."