2018 Chevrolet BOLT - Ratings, Complaints and Recalls

"the contact owns a 2018 chevrolet bolt ev. the contact stated that after the dealer performed the recall repair under nhtsa campaign number: 21v560000 (electrical system), the new battery charge range allowed for up to 90 miles, whereas the older battery allowed for up to 150 miles before recharging. additionally, the new battery failed to retain a complete charge, with the "unable to charge" message displayed while charging. the contact felt that the recall remedy was not a permanent fix but a temporary repair. the dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 60,000."

"dealer will not do recall : (the high voltage batteries in these vehicles may pose a risk of fire when charged to full, or very close to full, capacity. general motors said that the bottom of the battery tray is damaged."

"the battery in this vehicle was replaced pursuant to the current recall at the morehart murphy dealership in durango, co about two(2) months ago. on approximately june 5, 2022, the car began showing a "propulsion power is reduced" warning, despite the fact that the battery was approximately 3/4 fully charged and showing a range of 248 miles. we made arrangements to take the car into the dealership on june 9, 2022. once the car was at the dealership, the ev technician reported that the dealership had just received a bulletin from gm about this problem on that same day, that the problem was with the replaced battery, that gm engineers were working on the problem, that the car was not safe to drive, and that the car would have to be left with the dealership until a solution was found. we have heard nothing from the dealership since that time. i called the dealership this morning (june 20, 2022). the dealership advised that gm had not responded to the calls from the dealership and that no solution to the problem has been offered. the dealership suggested that i call gm directly and "raise a stink." i called gm this morning and reported the problem. gm offered no solution other than stating that it would call a "district manager." this identical problem has been reported online by other bolt owners who have had their batteries replaced pursuant to the recall."

"the contact owns a 2018 chevrolet bolt ev. the contact received notification of nhtsa campaign number: 21v560000 (electrical system). the contact stated that the battery power had decreased by 25 percent. there were no warning lights illuminated. the contact called the local dealer and was informed that the battery was on back order. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was contacted but no assistance was provided. the approximate failure mileage was 1. parts distribution disconnect."

"i have tried to schedule service for the high voltage battery recall using a gm recommended service provider in jefferson city mo named rusty drewing chevrolet. i was turned away after scheduling my service over 1 month prior because they will not service the vehicle stating they are not getting the appropriate tools from gm. i was told that even if i left the vehicle with them for a month they would not be able to service it because gm is not sending them the replacement tools that they need to properly discharge the hv battery. i am now forced to continue operating a potentially dangerous vehicle because i am being refused service to get a recall performed on my vehicle."

"in march 2021, i drove my bolt in very cold weather, and parked the bolt in my garage with only 7 miles range remaining. i did not plug in the bolt to charge until 24 hrs later and found out the bolt would not charge. the bolt was towed to a local chevy dealer for service. the dealer found two parts had failed. 1) drive motor battery coolant heater, and 2) high voltage battery control wiring junction box. according to the dealer part 1 was not warrantied, and part 2 was warrantied. here's my problem. part 1 was replaced first but that did not fix the problem. only after part 1 was replaced did the dealer find part 2 had failed. obviously these two parts are interdependent. part 2 caused part 1 to fail, therefore part 1 should be covered by part 2 warranty."

"the contact owns a 2018 chevrolet bolt ev. the contact received a notification of nhtsa campaign number 21v560000 (electrical system) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the vehicle was taken to the dealer and it was confirmed that parts were not yet available. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect."

"the contact leased a 2018 chevrolet bolt ev. the contact received notification of nhtsa campaign number: 21v560000 (electrical system) however, the part to do the recall repair was unavailable. the local dealer was contacted and referred the contact to the manufacturer. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue and informed the contact about a buyback program. the contact stated that the manufacturer was unable to provide a solution. the contact had not experienced a failure. the contact was concerned about driving the vehicle. vin tool confirms parts are not available."

"battery fire hazard not resolved. recommendation from gm to not charge above 90% and not discharge below about 40%, giving an effective range of half of the stated range. risk that i may need to go below the 40% charge state when travelling, causing fire. i need to charge in my attached garage, posing safety risk to me and family."

"gm is aware of a defect that may cause my vehicle to catch fire. they have advised me to park outside so in case it catches fire, the fire is less likely to injure or kill anyone. but, uh, i would like my vehicle to not catch fire actually."