2012 Chevrolet CAPTIVA - Ratings, Complaints and Recalls

"sometimes when driving all the electrical equipment will turn off for a brief moment. when this happens all the warning lights come on. sometimes prior to this happening the dashboard lights will begin to flicker. service lights such as "service traction control" will come on then go off, the headlights would noticably flicker and the cruise control would randomly turn off. this problem has not been replicated by the independent garage it was taken too however there were codes for low and high voltages thrown. the garage couldn't find anything wrong with it but replaced the battery and alternator. the problem went away for a brief period of time but will randomly come back from time to time. the key also would sometimes get in the ignition and this progressed untill the key became fully stuck and the car had to be serviced. many others have these same complaints."

"having numerous issues. the first one is that the ignition when switched to off will not release the key. does not turn all the way to release the key out. had it swapped out and still having the same issue. something about a release inside the colum that will not fully disengage second issue is that my car will lock as well as unlock its self. the car can be off and parked or even driving down the road. the hatch release as well will disengage and pop open. took it to shops and dealers."

"key sticks in ignition"

"tl* the contact owns a 2012 chevrolet captiva. the contact stated that she was unable to eject the key from the ignition. the contact had to restart the vehicle and manuever the steering wheel in order for the key to be removed. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not notified of the failure. the approximate failure mileage was 47,000. *js"

"constantly loses power regardless of new batteries, battery cables, and many other repairs. have been struggling with this for 4 years. vehicle has been taken to chevy house multiple times but even they don't know what is happening. there is a lengthy forum i have followed with other captiva owners having the same problem without any luck. no recalls have been issued regardless of driver and passenger safety being put at risk time and time again and countless dollars spent on failed repairs."

"key will not go past accessory when trying to shut off. took to dealer, it's an arm that is not engaging in shifter when placing in park."

"tl* the contact owns a 2012 chevrolet captiva. the contact stated that the ignition switch failed. the contact was unable to release the key from the ignition switch. the contact had to wiggle the key to remove it from the ignition switch. the contact also wanted to advise that when the key did not release from the ignition, the contact had to disconnect the battery to be able to turn the vehicle off. the vehicle was taken to caribbean auto mart (4523 charlotte amalie street saint thomas, va 00802, (340)777-7600) where a diagnostic testing found a failure code at the shifter assembly connections. however, the dealer was not certain that the diagnostic test located the correct failure code. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 28,359."

"while driving on interstate highway 40 in ok at 70 mph the vehicle starting doing strange things. at first every time you enabled the turn signal it would disengage the cruise control. approximately 45 minutes later the brake light came on and then a message appeared stating a fault with the traction control and then within a few more minutes the engine fault light came on, then the radio went off and the clock display went away. we pulled off the highway at a mcdonald's and when i turned the vehicle off i could not remove the key from the ignition. everything electrical would not operate and the vehicle would not start. at this point we decided to have breakfast before calling a tow service. when we finished with breakfast we returned to the vehicle and it started. the engine fault light was still on for a few miles and then went out and every think worked properly for the remaining 1000 miles of the trip to pa.. the next day i searched the internet to find some info on this problem. there were many 2012 captive owners complaining about the same problem. it appears to be something with the battery cabling. the only thing that appeared to resolve the problem was changing out the cabling to the battery or adding an additional ground cable from the battery to the engine."

"while driving the car, the radio will shut off & all lights on radio will go out. after some time approx. 3 to 15 minutes the radio will come back on by itself. the air conditioner fan would be blowing on high and suddenly drop to a low setting and then come back on in a few about about 20 sec. these problems became simultaneous along with the emergency brake indicator light coming on, both the red & amber emergency indicator light. the dealership called me and said there were bulletins written on this problem. they told me the fix is a new alternator and all new battery cables all the way around, would fix the problem. the cost would be $990. i have just finished paying $776 for an air conditioning tensioner belt installation because the engine was shaking significantly and making loud noises. the entire front of the engine needed to be disassembled for access. my car has 45,306 miles on it and it also required a transmission at 30,000 miles, which gm installed free. i am convinced the electrical sub system in this car is of poor design."

"bought less than a month ago. put key in, acts like a dead battery. cannot take key out of ignition. took battery to be checked battery is fine. had to jump start it twice. no reason why it's been so random both times car was parked less than an hour."