2013 Chevrolet CAPTIVA - Ratings, Complaints and Recalls

"the contact owns a 2013 chevrolet captiva. the contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. the dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. the contact was informed to closely monitor the oil level. on another occasion, the vehicle stalled and was taken to an independent mechanic to be diagnosed. the contact was informed that the timing chain had failed and bent the valves. the contact was informed that the engine needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was contacted and stated that the vehicle was no longer under warranty. no additional assistance was provided. the failure mileage was 103,416."

"purchased care used at 76,000. car went for repairs once after 4 month of ownership, was jerking. camshaft actuator was replaced at this time. oil change was done at this time as well. six months later car begins to jerk repeatedly in drive and reverse when coming to a stop or idling, no warning lights lit. upon inspection was found with no oil at all. car was 3,500 into an oil change - burned through all oil. since researching, this is a very common problem with the 2.4 l eco engine, same as chevy equinox. engine is being repaired, may need replacement. very upsetting owning vehicle under a year, and under 100,000 miles. chevy needs to acknowledge this major issue with the captiva."

"my captiva leaves no trace of oil on the garage floor but burns through oil fast enough i must add oil between oil changes. vehicle does not smoke so i don't know where it goes. i know several other people with captivas that have had the same problem and some have had their motors replaced. i cant believe there is no recall on something to do with the oil issue as i know of at least 2 other people that problem. now i am dealing with a leaky radiator and have made an appointment to have that fixed. a 7 year old car with just over 100k on it should not have these problems. if i hadn't checked the oil, the motor no doubt would have seized up going down the road and who knows what would have happened. i don't know the exact date that we finally had to start adding oil but it has been over a year. i am finally tired of having to check oil like i own a 200k car."

"last year it kept going dead, i had just had oil changed had it checked by mechanic it was out of oil, he replaced sensors because they went out because no oil, i failed complaint with company i used for oil change thinking they did not put oil back in it, they pd for repair. in june had oil changed 2 wks later it started making clattering sound, out of oil again and still had 3000 miles left before another change. took it to company he informed me 2.4 eco motor had a law suit last yr for oil usage thru engine pistons, i was never sent a notice of recall or anything. i believe this has been problem all along.now i'm stuck with a vehicle i'm worried will stop on me.and gm will not pay to have it looked at or nothing. i can not afford another car, and this one has been serviced and taken very good care of. any suggestions . car was in motion"

"i heard a small noise. took my captiva to my shop to check it out. they wouldn't even let me drive it to my dealer which was 2 miles away. they had it towed. the 2.4l engines also in gmc's terrain and equinox, eat up oil quickly and blow out your engine. luckily my service people found it. but it cost me $5,000 for a new engine because i was now at 104,000 and my warranty ran out at 100,000. now there is a recall on terrains and equinox but not the captiva's. and we have the same engines."

"the car is cutting off while i'm driving justt. stop in the middle of traffic rpm is not registering the right way where the car is cutting off"

"brought the vehicle into a chevy dealer because it was consuming oil much quicker than normal. i was having to put roughly 2 quarts in every week. i do mostly small town driving so nothing too extensive. the dealer showed no external leaks and suggested doing a diagnostic to see if there was internal consumption. came to find that the piston rings inside the engine are bad and need to be replaced. according to them, this is a common problem for chevy suvs made during this time. to replace would mean to rebuild the entire engine and costs around $3,200 if you can find a shop willing to mess with it. very disappointed. my sister had the same problem in an equinox. her rings were recalled and chevy replaced for free. would love to have them look into this as it seems like most people are having the same problem...oil consumption and engine idling issues. sucks for a car to be less than 7 years old and be undriveable. will think twice before purchasing another chevy."

"driving down the road doing 50. car just dies out if no where. pulled over and it would start. waited 15 minutes and it would then start. car engine sounded rough. had the car towed to a mechanic. he told me the engine was blown. i contact chevy. they tell me to get it looked at by chevy dealer. towed car to dealer. they have now informed me that the engine was locked and they believe no longer good. new engine will cost 8000. after doing some research, i see online this is a very common problem n with the engine in this model. and this engine is used in a few other models and experiencing the same problem. they tow truck driver and independent mechanic verified this was a common problem with this engine. representative at chevy also verified this was a common problem with the engine. his name is [xxx] with friendly chevrolet in springfield illinois. should these engines be failing? should consumers be faced with this issue. please help. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"

"oil just burns out of it. i would have to put oil in it every week to every other week. i got my regular oil changes and it didn't matter still needed oil constantly. till my motor finally was blown with no oil even though i had just put some in. wasn't leaking i had it looked at to see if was."

"starting about 6 months ago, my "check engine" light started coming on and that it would start shaking when i was sitting idel. i took my captiva to a mechanic. i was told that he believed it dealt with oil consumption. i drive only short distances to my work, so i should not be using very much oil. every time i have had the light come on, i take it in and they basically have to replace the majority of my oil. the vehicle is burning it much faster than it should be."