2013 Chevrolet CRUZE - Ratings, Complaints and Recalls

The 2013 Chevrolet Cruze receives an impressive overall safety rating of 5 out of 5. This compact car excels in various crash tests, including front and side crashes, with top scores across the board. It is equipped with standard electronic stability control, enhancing its ability to maintain control during challenging driving conditions. While it does not have forward collision warning or lane departure warning systems, its exceptional crash test results provide a high level of security for occupants.

In terms of complaints and recalls, the Chevrolet Cruze has received 556 complaints and has been subject to 5 recalls. Despite these numbers, the overall safety rating and presence of stability control make the 2013 Chevrolet Cruze a reliable and secure choice for drivers and passengers alike.

Top stats at a glance

Complaint Count

556

Recall Count

5

Investigation Count

0

Safety Rating

5/5

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Safety Features

2013 Chevrolet Cruze 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2013 Chevrolet Cruze 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2013 Chevrolet Cruze 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2013 Chevrolet Cruze 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2013 Score 2019 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 4 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2013 Score 2019 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 4
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 4
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2013 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2013 Chevrolet CRUZE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"2013 chevy cruze has so many coolant leaks coming from different locations. this vehicle should be on recall for this major problem. it is basically a lemon but doesn't quite meet requirements for lemon. so close though"
Components Involved: ENGINE
Date of incident: 2023-05-08

Complaint:
"recall bulletin: 14371b; water pump leaked causing a crack in the coolant reservoir, the dealership in charge of repair stated that the leak caused permanent engine damage and was now undrivable and needed a new engine. coolant (anti-freeze) is very hazardous to your health and a coolant leak can cause your engine to overheat and cause damage to your vehicle (including reduced power to your engine). no, the temperature gauge remained at a neutral to cool temp at all times, despite the dealership claiming that the engine was running hot and therefore causing the damage (engine damage = unable to retain pressure)."
Components Involved: ENGINE
Date of incident: 2024-10-11

Complaint:
"the car overheated in the spring of 2023 and was towed to a repair shop. the shop determined the thermostat went bad. it was replaced. the car broke down on the interstate on october 1 and had to be towed again. the shop determined the head gasket had blown due to coolant and oil mixed in cylinders. they advised the head gasket could be sent to a machine shop to repair (at a cost of $3k), but no guarantee it won't happen again due to the history of the 2013 chevy cruze engines. the recommended replacing the engine instead at a cost of $6,000."
Components Involved: ENGINE
Date of incident: 2023-01-10

Complaint:
"the contact owns a 2013 chevrolet cruze. the contact stated while driving at an undisclosed speed, the vehicle failed to properly accelerate while the accelerator pedal was depressed; however, the rpm was rising. no warning light was illuminated. the vehicle was taken to be diagnosed. the contact was informed that the engine needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of the failure and suggested a full diagnostic test be performed. the failure mileage was unknown."
Components Involved: ENGINE
Date of incident: 2023-02-08

Complaint:
"was driving engine started to rattle, smoke out the tail pipe, check engine came on with a code that reports a rattle, with loss of engine power in the middle of the road nearly causing an accident. mechanic reported internal engine failure. oil and timing belt was change recently at direction of the maintenance schedule."
Components Involved: ENGINE
Date of incident: 2024-03-08

Complaint:
"my car constantly has coolant and oil leaks, a/c getting clogged , car is stalling while i drive if shutz off when i drive in stop and go traffic and will roll backwards if on a hill . car constantly overheats. turbo keep going out as well . car currently isn’t running"
Components Involved: ENGINE
Date of incident: 2023-10-07

Complaint:
"i was on my way home, its a 15 minute drive, i was about 5 minutes from home, i was on 279 north doing 50 mph, no warning at all the gas pedal started to lock, then the brakes and steering wheel. next thing i sern was a flame out of my exhaust and smoke under my hood. i thought the car was going to burn up. no check engine light came on, no warning lights, nothing, had to get it towed off the highway. my car only has 50,000 miles on it. this happened on the highway, luckily it was around 11pm and not ti busy, & could of been deadly. my engine blew the pistons out of it from what im told! safety hazard!"
Components Involved: ENGINE
Date of incident: 2023-02-07

Complaint:
"this car has had many heating/cooling issues. coolant leaks is a constant. from having vacuum leaks to thermostat housing issues. constantly having to add coolant. i've read this is a common issue with sonics and cruzes. our other car is a sonic with the same issued. we always have a certified mechanic do the repair but same thing happens. help!"
Components Involved: ENGINE
Date of incident: 2023-01-05

Complaint:
"at approximately 144,000 miles my cruze began overheating. i already replaced the thermostat at 100k upgrading to metal housing. i took my cruze back to the dealership where i bought it to have it repaired and after spending 1400 on repairs, i continued to get a warning light coming on stating ac off due to high engine temp, but the engine is not over heating! as soon as i turn the car over the message comes on. there is no way it’s overheating when it has been sitting for over 12 hours! i have had multiple houses replaced, the coolant resivoir, etc. i keep taking it to the shop for them to tell me the same thing that there is nothing wrong. after replacing a sensor the message disappeared and this lasted about 3 weeks but it has now returned. i have taken amazing care of this car. i have always changed the oil exactly when i was supposed to and i have always been good to it. i see that there are other recalls for chevy cruze same year model and i strongly suggest that mine should be included!! please help!! i cannot afford any more trips to the shop and i certainly can’t afford another car right now!"
Components Involved: ENGINE
Date of incident: 2023-01-07

Complaint:
"i have a blown gasket which is causing my engine to run hot which i can’t afford because the cost of fixing is very high , also could cause my transmission to blow , car constantly runs hot, also jerks very hard"
Components Involved: ENGINE
Date of incident: 2023-01-03

Recalls for the 2013 Chevrolet CRUZE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2013 and 2014 chevrolet cruze vehicles equipped with a 1.4l turbo engine, and manufactured between november 28, 2012, and march 7, 2014. on the affected vehicles, the right front half shaft may fracture and separate."
Consequence:
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy:

GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Component(s) Involved: POWER TRAIN > AXLE ASSEMBLY > AXLE SHAFT
Date of incident: 2014-03-31

Recall:
"general motors (gm) is recalling certain model year 2013 and 2014 chevrolet cruze vehicles equipped with manual transmissions (mf3/mr5) and manufactured january 24, 2013, through august 1, 2013. on the affected vehicles, the right front half shaft may fracture and separate."
Consequence:
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy:

General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Component(s) Involved: POWER TRAIN > AXLE ASSEMBLY > AXLE SHAFT
Date of incident: 2013-09-23

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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