2017 Chevrolet CRUZE - Ratings, Complaints and Recalls

When looking at the safety ratings of the 2017 Chevrolet Cruze, it is evident that this vehicle prioritizes the well-being of its passengers. With an overall safety rating of 4 out of 5, the Cruze performs well in various crash tests. It received the highest score of 5 in both the overall front crash and side crash driver's side ratings. Additionally, it scored a 4 in the overall side crash and rollover ratings.

One standout feature of the Chevrolet Cruze is the inclusion of standard electronic stability control, which helps the driver maintain control of the vehicle in challenging road conditions. While forward collision warning and lane departure warning are optional in this model, they provide added safety measures for alerting the driver to potential hazards.

In terms of complaints and recalls, the Cruze has had 165 complaints reported and 2 recalls issued. It is crucial for car manufacturers to address these concerns promptly to ensure the safety and satisfaction of their customers. Overall, the 2017 Chevrolet Cruze demonstrates a commitment to safety with its solid safety ratings and available safety features.

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Top stats at a glance

Complaint Count

165

Recall Count

2

Investigation Count

0

Safety Rating

4/5

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Safety Features

2017 Chevrolet Cruze 4 DR FWD Early Release Safety Features

Here are the safety features that come as standard on the 2017 Chevrolet Cruze 4 DR FWD Early Release

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Chevrolet Cruze 4 DR FWD Early Release Safety Ratings

Here we have the crash and rollover ratings for the 2017 Chevrolet Cruze 4 DR FWD Early Release Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2017 Score 2019 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2017 Score 2019 Score
Overall Side Crash Rating 5 4 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 4 4
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 4 4
Overall Side Barrier Rating 5 4 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2017 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2017 Chevrolet CRUZE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"1st cylinder misfire with only 60,000 miles on it. research shows this is an issue yet gm chevy has not recalled it. not a simple fix it requires new engine"
Components Involved: ENGINE
Date of incident: 2025-06-09
Complaint:
"the piston in my front cylinder cracked while traveling causing safety issues including, inconsistent speeds, poor acceleration, engine cutting off while driving. while no accident/injury occurred while driving in this instance, it would have been easy for something to happen. the garage i took it took recommended against driving it as it could shut down at any time on the road."
Components Involved: ENGINE
Date of incident: 2024-03-09
Complaint:
"the service stabilitrak light came on at the same time as the check engine light. when this happened the first time i had it checked, it gave the code p1101. i payed to having the massive air flow sensor fix, than a few days after having massive air flow sensor replaced.the service stabilitrak and engine light came back on. the engine started to misfire i took it back to the car dealer shop and i was told that it was a cylinder in the engine. the dealers shop at first couldn't tell me why it was doing this. after the car dealer ship opened up the engine they said that engine needed to be replacement."
Components Involved: ENGINE
Date of incident: 2023-01-08
Complaint:
"the engine failed and needs replacement due to low compression and constant misfire on cylinder #1, according to the dealership. i sold the vehicle because of the repair costs that were required. the vehicle’s mileage was 47,664 at time of inspection. a chevrolet dealer confirmed the issue, and gm acknowledged that the issue occurred. the check engine light turned on a few weeks before the failure was diagnosed, and the light began flashing about a week before it was diagnosed. the service stabilitrak light also turned on at the same time as the check engine light."
Components Involved: ENGINE
Date of incident: 2024-04-08
Complaint:
"the contact owns a 2017 chevrolet cruze. the contact stated while driving 25 mph, the check engine warning light illuminated. the vehicle was taken to an independent mechanic and the spark plugs and ignition coils were replaced; however, the failure recurred. the vehicle was diagnosed, and the contact was informed that there was a misfire in cylinder #1. the vehicle was taken to another independent mechanic and the contact was informed that the piston was fractured, and the engine block needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 65,000."
Components Involved: ENGINE
Date of incident: 2023-05-10
Complaint:
"it started with a check engine light stating i needed to replace a fuel injector. i had that replaced and continued to have the same problem. i had a compression test performed and stated that i had a cracked cylinder leaking compression in cylinder one. the engine needs to be replaced or rebuilt. as you can imagine that is expensive. after finding this out, i continued to drive the vehicle hoping to get a new a vehicle. i was unable to and the vehicle stalled on me while driving several times. this put my safety in jeopardy as i could've have gotten hurt on the road and other safety if i got hit. luckily, neither happened. general motors intentionally inflates the psi in the engine to compensate for the turbo engine, resulting in the breakdown of the engine quicker and makes it unsafe for the road. in my case, i just bought this vehicle a year ago and has under 100k miles. i have been unable to get a gm technician to diagnose the vehicle due to finance reasons. after research, this is common issue with my vehicle and i am reporting this issue."
Components Involved: ENGINE
Date of incident: 2023-01-03
Complaint:
"the contact owns a 2017 chevrolet cruze. the contact stated that while driving at approximately 60 mph, the engine started to misfire. the contact stated that the vehicle was hesitating while depressing the accelerator pedal. the contact stated that the check engine warning light was illuminated. the contact stated that the vehicle stalled while driving into the driveway; however, the vehicle was able to restart. the contact stated that she attempted to call a local chevrolet dealer however, her calls were not returned. the vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 35,000. the vin was not available."
Components Involved: ENGINE
Date of incident: 2023-02-04
Complaint:
"the number one cylinder piston cracked causing it to idle rough and possibly blowing up causing the car to come to a stop. the problem has been reproduced and confirmed by a licensed chevy dealer/ repair shop. was told that it’s a common problem with the car and also told that it will just explode"
Components Involved: ENGINE
Date of incident: 2024-06-03
Complaint:
"i have a 2017 chevy cruze, with 38,000 miles. my piston cylinder is broken. i had bought it off a dealership with 24000 miles on it4 years ago. at 38000 miles with only putting very little mileage on it, i have to have the engine replaced which is a very expensive fix. i should not have to have to have my whole engine replaced at 38,000 miles. i have done my research and this is a common problem with the 2017 cruzes. this is suppose to make a great family, realiable car! i am very upset with chevy! there was no prior warnings of my cylinder piston breaking. stability service light came on and immediently after the engine light did took it to a shop the next day. and my cylinder is broken. with labor it is easier to just replace the whole engine. i am very disappointed! i was driving with my kids when this happened. lucky my car engine didnt blow up in the process and i was able to get home safelty!"
Components Involved: ENGINE
Date of incident: 2022-01-12
Complaint:
"have filed an earlier complaint and never heard back. but the engine was stalling and not maintaining speed without heavy acceleration. first week of august 2022 the car finally gave out after diagnosis of faulty knock sensor. was displaying knock sensor code intermittently and finally stayed on. anyway first week of august it stalled completely at a stop sign and would not crank back up. i finally started checking relays and found the engine functions relay faulty by accident. there are two square grey relays under the hood in the fuse block. one says engine function s relay and one says something to do with defrost controls. had to swap the two relays to get my car running. no problems since. only had 87,000 miles on car."
Components Involved: ENGINE
Date of incident: 2024-07-07

Recalls for the 2017 Chevrolet CRUZE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2016-2018 chevrolet cruze ls vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. the vehicles may leak gasoline following a rear-impact crash and a rollover. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 301, "fuel system integrity.""
Consequence:
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy:

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Component(s) Involved: FUEL SYSTEM, GASOLINE
Date of incident: 2018-05-10

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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