2018 Chevrolet CRUZE - Ratings, Complaints and Recalls

The 2018 Chevrolet Cruze has an impressive overall safety rating of 5 out of 5, indicating excellent crashworthiness and occupant protection. It received top marks in frontal crash tests for both the driver and passenger sides. Additionally, it scored well in side crash tests, with a slightly lower rating on the passenger side. The car is equipped with standard electronic stability control, which helps maintain vehicle stability in challenging driving conditions. It also offers optional forward collision warning and lane departure warning systems to assist the driver in avoiding potential accidents.

Despite its high safety ratings, there have been 82 complaints reported for the Chevrolet Cruze, indicating some issues that owners have experienced. Additionally, there have been 3 recalls for this model, which suggests that there have been identified safety concerns that required manufacturer intervention. It is important for owners to stay informed about any recalls and address them promptly to ensure the safe operation of their vehicles.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

82

Recall Count

3

Investigation Count

0

Safety Rating

5/5

Search Vehicle Details

Advanced Search

The advanced search lets you search by safety ratings and features. This will return a list of vehicles that match your search criteria.

Safety Features

2018 Chevrolet Cruze 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2018 Chevrolet Cruze 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2018 Chevrolet Cruze 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Chevrolet Cruze 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2018 Score 2019 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2018 Score 2019 Score
Overall Side Crash Rating 5 4 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 4 4
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 4 4
Overall Side Barrier Rating 5 4 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2018 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2018 Chevrolet CRUZE

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the clutch peddle is low without pressure. mine and my kids was in danger when the clutch was not working when i had a green light. i could not get my car to go into gear. my husband thought that maybe there was air in the lines but he is unsure. after pumping the clutch several times,probably 100 times my husband was able to get me to safety. problem was reproduced with my husband 2 days later when he was stuck in atlanta traffic. i did have a warning that said something about trac suspension. i am unable to remember what popped up. this incident has happened 3 times. i think there should be a recall out."
Components Involved: POWER TRAIN
Date of incident: 2023-03-08
Complaint:
"the contact owns a 2018 chevrolet cruze. the contact stated while attempting to drive from a complete stop, the clutch pedal remained on the floorboard and failed to disengage. there was no warning light illuminated. the contact pumped the clutch pedal and veered to the side of the road. the contact was able to drive to the residence. the contact stated that the failure had been reoccurring intermittently. the dealer was not notified of the failure. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure, but no assistance was provided since the powertrain warranty had expired. the manufacturer referred the contact the nhtsa hotline for assistance. the failure mileage was approximately 64,900."
Components Involved: POWER TRAIN
Date of incident: 2024-04-03
Complaint:
"put car in park ,got out to check mail box 20 feet away [car door left open]. when retuning to car it began to slowly move backward.i ran around the back and tried to get in but was knocked down by the open door.i rolled away from the approaching wheel with minor scrapes. the car continued backing across the street,hit a pole then toward a group of people.i was able to alert them and all got out of the way. i have been working with gm to find out if this model,this transmission,or only this car has this slip from park to reverse problem."
Components Involved: POWER TRAIN
Date of incident: 2022-11-08
Complaint:
"the contact owns a 2018 chevrolet cruze. the contact stated that the vehicle shifted from park into reverse without warning. while the vehicle was idling, the driver exited the vehicle and the vehicle rolled and crashed into a telephone pole. the driver's side door was ajar and was ripped off during the crash. the contact sustained cuts and bruises but no medical attention was provided. a police report was filed. there was no reported fire or air bag deployment. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 45,000."
Components Involved: POWER TRAIN
Date of incident: 2022-11-08
Complaint:
"this cruze is equipped with a manual 6 speed transmission. the initial incident involved complete loss of the clutch with the clutch pedal sticking to the floor. this and the driver could not get the vehicle into gear. the driver then reached down and pulled the clutch up from the flor and was able to resume some clutch function. no malfunction indicator or engine light was visible. dealer serviced the vehicle indicating a p08a8 code set after incident. vehicle repair order/invoice 382676 ewald chevrolet buick. 36833 e wisconsin avenue, oconomowoc, wi 53066 262-567-5555. when i picked the vehicle up, i couldn't leave with it because when i depressed the clutch pedal the clutch engaged/disengaged all the way depressed or at the floor. the dealer replaced part #55505687 pipe, and 19353126 fluid. after driving the vehicle a few miles i called the dealer and asked them to open a case with chevrolet because the clutch system did not feel the same. inconsistent engage/disengage point of the clutch. while awaiting their return call i experienced a complete loss of clutch function again, similar to the original case pedal stuck to floor, and manually had to lift clutch pedal to regain some clutch function. this happened while driving/shifting in traffic, after pulling up the clutch the engine light lit. returned it to dealer"
Components Involved: POWER TRAIN
Date of incident: 2023-05-01
Complaint:
"i made a prior complaint with tracking number 11360154. this same problem has occurred again, approximately 22,000 miles after the car was repaired the first time. the clutch is broken again and it broke at highway speed almost causing me to have a severe accident. the consumer stated a leak of the hydraulic fluid contaminated the clutch. the friction disc and pressure plate needed to be replaced."
Components Involved: POWER TRAIN
Date of incident: 2024-06-01
Complaint:
"i was driving the car and the clutch was not engaging, went to the dealer and was advised to change the cylinder kit (gm part 24295457) and the pressure plate (gm part 55574768) and get charge almost 5k for the repair. the car has 50500 miles and has almost 3 years, the warranty is 5 years or 60000 miles, which i was in it. after i paid for the check up the dealer told me that is not part of the warranty. i did my research with my mechanic and said the cylinder kit was a manufacturer defect, and also was a recall on europe with this type of car due to the type of the transmission (stick shift). contact to gm headquarters and make a complaint, the answers from them as they contact the dealer and due to the car has an accident that was not reported they can not do anything with the repair. the accident was 2 years ago and the damage is only the body and does not involve the engine, powertrain, or even the frame of the car. in the resolution, they blame the accident for do not take a look or responsibility of their product."
Components Involved: POWER TRAIN
Date of incident: 2021-06-05
Complaint:
"the clutch keeps sticking to the floor and not disengaging. prevents the car from going into a gear or disengaging a gear. this happened on an off ramp from the highway61 onto hwy 47"
Components Involved: POWER TRAIN
Date of incident: 2021-02-04
Complaint:
"manual transmission car. clutch pedal began actuating much power in travel, eventually the pedal sticks to the floor. this prevents the shifter from being taking into or out of gear in normal fashion. can either leave the car stranded in traffic or hinder efforts to stop in an emergent situation."
Components Involved: POWER TRAIN
Date of incident: 2021-01-11
Complaint:
"when turning my vehicle it would make loud creaking noises. this progressed to making loud creaking noises while going over bumps, through dips, and turns. it would happen at any speed, but especially while going slowly through parking lots.this got much worse over a short period of time. the entire rear axel then had to be replced or it would have failed, especially since the issues was rapidly getting worse. i had to pay out of pocket almost $1,800. now, it has only been 3 months and this issue is happening again."
Components Involved: POWER TRAIN
Date of incident: 2020-08-06

Recalls for the 2018 Chevrolet CRUZE

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2018-2019 chevrolet cruze and buick lacrosse, 2018-2020 chevrolet equinox, chevrolet traverse and gmc terrain, 2018 chevrolet malibu, 2019-2020 buick encore, buick enclave, cadillac xt4, chevrolet blazer and gmc acadia, and 2020 cadillac xt6 vehicles. the start/stop accumulator endcap may have missing bolts."
Consequence:
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy:

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Component(s) Involved: POWER TRAIN > AUTOMATIC TRANSMISSION
Date of incident: 2020-10-29

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

Related Vehicles

Why not check out other CHEVROLET vehicles?

2016 SILVERADO 1500
CHEVROLET
  • Overall Safety Rating: 5
  • Complaints Count: 662
  • Recall Count: 13
View Car
2011 SILVERADO 1500
CHEVROLET
  • Overall Safety Rating: 4
  • Complaints Count: 598
  • Recall Count: 6
View Car
2014 EQUINOX
CHEVROLET
  • Overall Safety Rating: 4
  • Complaints Count: 496
  • Recall Count: 1
View Car
2009 AVALANCHE
CHEVROLET
  • Overall Safety Rating: Not Rated
  • Complaints Count: 96
  • Recall Count: 5
View Car