2015 Chevrolet EQUINOX - Ratings, Complaints and Recalls

"my windshield wipers suddenly stopped working and will not work."

"i was driving down the interstate during a rainstorm when my windshield wipers stopped working. it made it impossible to see. it continued to rain that whole week so i took my car into the shop immediately to get the windshield wipers looked at and had to get a rental car in the meantime since i could not drive without the windshield wipers with it raining in north carolina the whole week. i also needed the rental car to get to work while the car was in the shop. i recieved a call from the chevy dealership and they said there had been a recall on the a part related to the windshield wipers and that the issue with my wipers was due to that part failing. i have never recieved information from chevy on the recall for the windshield wiper part. if i would have known i would have gotten it replaced to avoid the issues i have had to go through. because i could not see when my windshield wipers failed it not only put me at risk but others on the road. it was very sudden and scary. the vehicle has been inspected and fixed by the manufacturer. there was no warning signs, it was very random. i was able to get the part fixed for free but the part had to be ordered by the chevy dealership and i had to have my rental car for two days. it was a very expensive fix, although the part was replaced, because i had to have the rental car. it was $388.54 for the rental car."

"2015 chevrolet equinox. consumer writes in regard to saftey issues with windshield wipers."

"my front windshield wipers are not working, they went out on me after an ice storm here in kentucky. i took to chevrolet rock- royal oaks here in paducah kentucky where they tested a motor recall part as working and stated i needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. with no known information on when it will be available. unfortunately i got caught in the rain yesterday with no wipers."

"the contact owns a 2015 chevrolet equinox. the contact stated that the vehicle was serviced under nhtsa campaign number: 22v165000 (visibility) at a dealer however, a failure was experienced after the repair was performed. the contact stated that while driving 65 mph in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. the contact stated that she also experienced the failure prior to receiving the recall notice. the contact stated that while driving 65 mph in the rain with the wipers activated, the wipers crossed. the vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. the manufacturer was not notified of the failure. the approximate failure mileage was 190,000."

"1/17- 1900 driving home from work, light drizzle. front windshield wipers were operating on low setting then suddenly stop midway of the windshield and gets stuck. tried turning switch on and off. nothing. pulled over. parked. turned car off and on. tried switch. nothing. when i start car and try the wipers i can hear power to the system but no action from motor."

"the contact owns a 2015 chevrolet equinox. the contact stated while his wife was starting the vehicle, the windshield wipers were engaged and failed to respond. the contact parked the vehicle. the vehicle was taken to an independent mechanic the next day. the independent mechanic diagnosed that the windshield wiper motor needed to be replaced. the vehicle was repaired. the contact later received notification of nhtsa campaign number: 22v165000 (visibility) that he associated with the failure. the manufacturer was contacted for reimbursement but had not provided any assistance. a case was opened. the failure mileage was approximately 57,831."

"on a trip to the hospital in rain, the windshield wipers failed. doing some research, i found the current open recall. kim’s chevrolet in laurel, ms is refusing to check the open recall. they claim they are not able to because there’s been “no remedy”."

"the contact owns a 2015 chevrolet equinox. the contact received notification of nhtsa campaign number: 22v165000 (visibility) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while driving approximately 30-35 mph in the rain, the windshield wipers became inoperable. the contact stated that due to the recall having no remedy, the vehicle was taken to a certified mechanic who repaired the windshield wipers. the approximate failure mileage was 120,000. the manufacturer was made aware of the failure. vin tool confirms parts not available."

"we received a letter in the mail approximately april of 2022 stating there was a recall on the ball joints of the wipers. there was no parts available at the time for them to repair, the letter stated just wait. we continued to check in and there was still no fix. we were driving 2 hours away in des moines, iowa on friday august 19th when a torrential rain came down. the windshield wiper ball joint failed almost causing us to get into an accident on the interstate. we had to wait the storm out, and then made it home later on that night. i called the number on the recall sheet and gm told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. my husband and his father who is a certified mechanic fixed the problem with a part from o'reilly's. it's an oem product they put in. after the part was fixed on saturday august 20th, we called back like the agent said to get the reimbursement form. that's when the agent told us we could not be reimbursed because it wasn't done at the dealership. they have told us many different stories on how we are supposed to take care of this recall. but the dealership couldn't have fixed it anyway because there's no fix for it in place. i'm not working due to health issues and i go to many doctors appointments so i have to have a working vehicle with working windshield wipers. so in case it were to rain i wouldn't get into a horrible car accident like we almost did on friday. i just want to be reimbursed for the recall that they still do not have a fix for. how are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?."