2020 Chevrolet EQUINOX - Ratings, Complaints and Recalls

The 2020 Chevrolet Equinox SUV FWD has an outstanding overall safety rating of 5 out of 5. It excels in all crash test categories including front crash, side crash, and rollover protection. This vehicle is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which enhance its safety features. In terms of complaints and recalls, there have been 135 complaints reported and 4 recalls issued for this model. Overall, the Chevrolet Equinox offers top-notch safety features and performance for peace of mind on the road.

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Top stats at a glance

Complaint Count

135

Recall Count

4

Investigation Count

0

Safety Rating

5/5

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Safety Features

2020 Chevrolet Equinox SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Chevrolet Equinox SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Chevrolet Equinox SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Chevrolet Equinox SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Chevrolet EQUINOX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"faulty brake booster vacuum code on after 60,000 miles"
Components Involved: SERVICE BRAKES
Date of incident: 2023-11-11
Complaint:
"2020 chevy equinox vacuum pump. impossible to get the part, safety hazard, no accident yet, takes 2 feet to hold peddle down. no chevy dealer will help me, i need to go to work."
Components Involved: SERVICE BRAKES
Date of incident: 2023-08-10
Complaint:
"attempted to start braking while in high traffic. brake assist came on and prevented the car from braking properly, almost causing a crash on the highway with the car in front. the brakes had to pressed extremely hard and the e brake had to be engaged in order to stop. since then the brake assist has not turned off and the vehicle is not safe to drive."
Components Involved: SERVICE BRAKES
Date of incident: 2023-12-10
Complaint:
"driving on trip to new york and lost the brake assist system halfway there. no alerts or engine lights came on as they should have. luckily we were coming up to stop light so not going to fast but almost hit car in front of us. we had no warning and this is a known problem with these cars."
Components Involved: SERVICE BRAKES
Date of incident: 2024-02-07
Complaint:
"when i was driving my vehicle, i came up to a red light and my brake pedal was hard and i could not stop the vehicle. the brakes would not work when i tried to stop. with fast acting and thinking, i was able to pull over to avoid hitting the vehicle in front of me, luckily no other cars were around at that time. mine and my child's safety were at risk when the vehicle would not stop and we could have been in an accident from the brakes not working. the vehicle is currently at the dealership getting diagnosed. no warning sings, warning lamps, messages or other signs happened before, during, or after the failure of the brakes. the brake pedal was so hard you could not push it down at all."
Components Involved: SERVICE BRAKES
Date of incident: 2023-08-07
Complaint:
"i was driving home from work, just got off the highway, and when i was about to turn into my apartment complex, i went to push on the brake to slow down, and i noticed i couldn't push down on the brake at all. luckily, it was later in the evening and no other cars were around at the time of the incident. there was no prior warning that popped up before that. my car didn't stop until i pulled the parking brake and then the "service brake assist" message popped up finally. no accident occurred but i am pretty shaken up considering how different the outcome could have been if i was on the highway for myself and if there was any other car involved. i will be taking it to the dealership in a few days."
Components Involved: SERVICE BRAKES
Date of incident: 2023-01-06
Complaint:
"i was driving on the highway when suddenly my brakes became stuck and i was unable to stop. i was able to safely maneuver to the side of the highway with the help of quick thinking and my parking brake. however, no warning lights or messages appeared from my car directly prior to the event. although i was safe, this could have had a fatal outcome for either myself or other drivers on the highway had i not been able to move to the side of the highway quickly. my car is currently at a dealership for the weekend and i am awaiting them opening this week so they will be able to perform a full inspection. a sheriff presented to the scene when this happened as i had my hazard lights on while on the side of the road and he did a visual inspection of the hood of my car as well. i am extremely concerned regarding the unprompted failure of my brake system and lack of warning prior."
Components Involved: SERVICE BRAKES
Date of incident: 2024-07-05
Complaint:
"the p0556 code gets stored when the pcm has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. braking distance significantly affected by brake pedal becoming difficult to depress. cause is the brake booster vacuum pump. internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. problems are occurring during or shortly after warranty expiration. this is a very dangerous problem that could cause serious injury."
Components Involved: SERVICE BRAKES
Date of incident: 2023-04-02
Complaint:
"the brake vacuum pump went bad while driving the car"
Components Involved: SERVICE BRAKES
Date of incident: 2022-01-12
Complaint:
"my brake pedal became hard as a rock requiring all of the leg strength i had to stop vehicle followed by a brake booster warning light and an email from onstar. my concern here is gm eliminated that foot/hand operated emergency/parking brake leaving no backup method to stop in an emergency. women, for the most part, and inexperienced drivers would not have the strength or knowledge to push on the brake pedal as hard as possible to stop the vehicle. once they pushed with normal pressure and the vehicle didn't stop there would be an accident. in my case i was traveling at 45 mph in congested multi lane traffic on the inside of four lanes when traffic suddenly stopped leaving me about 2 seconds to react."
Components Involved: SERVICE BRAKES
Date of incident: 2022-04-10

Recalls for the 2020 Chevrolet EQUINOX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2018-2019 chevrolet cruze and buick lacrosse, 2018-2020 chevrolet equinox, chevrolet traverse and gmc terrain, 2018 chevrolet malibu, 2019-2020 buick encore, buick enclave, cadillac xt4, chevrolet blazer and gmc acadia, and 2020 cadillac xt6 vehicles. the start/stop accumulator endcap may have missing bolts."
Consequence:
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy:

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Component(s) Involved: POWER TRAIN > AUTOMATIC TRANSMISSION
Date of incident: 2020-10-29

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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