2016 Chevrolet EXPRESS PASSENGER 3500 12 PASS - Ratings, Complaints and Recalls

The 2016 Chevrolet Express Passenger 3500 12 Pass VAN RWD has not been rated for overall safety. It received a 3 out of 5 rating for rollover possibility. The vehicle is equipped with standard electronic stability control, but it does not have forward collision warning or lane departure warning systems. Additionally, the car has received 17 complaints and has been subject to 6 recalls. Given the lack of overall safety ratings and the number of complaints and recalls, it is advisable for potential buyers to exercise caution when considering this vehicle.

Top stats at a glance

Complaint Count

17

Recall Count

6

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2016 Chevrolet Express Passenger 3500 12 Pass VAN RWD Safety Features

Here are the safety features that come as standard on the 2016 Chevrolet Express Passenger 3500 12 Pass VAN RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2016 Chevrolet Express Passenger 3500 12 Pass VAN RWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Chevrolet Express Passenger 3500 12 Pass VAN RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2016 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2016 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2016 Score 2020 Score
Rollover Rating 3 3 3
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2016 Chevrolet EXPRESS PASSENGER 3500 12 PASS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i'd be driving down the street and the brakes would start applying themselves by themselves . i took the van to ganly chevrolet the first time and they did a brake job and said it was fixed . i drove it about a half mile and was doing about 35mph when the brakes locked , if i wasn't buckled in i probably would have gone through the window . i immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later ganly said i needed a brake module and kept the car after about 6months of having my van . they finally admitted they couldn't get a brake module and they had been on back order for about a year and didn't know if they would ever get one later they called me and said they found a loose wire and my van was fixed again . i picked the van up again and while driving home the brakes started stopping me again and my dash board started boinging and my abs light came on . to this day if i drive it more than a mile my brakes grab , my dash starts boinging , my van shakes and my abs light comes on and i must atep on the gas to get where i have to go and all this has happened since i paid ganly chevrolet approximately $2500.00 for fixing my van this started in july of 3021 and is still going on ."
Components Involved: SERVICE BRAKES
Date of incident: 2023-05-07

Complaint:
"bought a new 2016 chev 3500 duly diesel truck. at about 14k miles we found brake fluid and had to have the truck towed to shop. they fixed for free. about 7k miles after the breaks totally went out while driving. at 26k found fluid again but in the back. shop blamed break pads said no known issues. fixed back brakes. 37k fluid everywhere and brakes totally out. gm not taking responsibility. large truck on road that brakes have failed four times. total break failure several times can not be normal"
Components Involved: SERVICE BRAKES
Date of incident: 2021-03-01

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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