2018 Chevrolet EXPRESS PASSENGER 3500 12 PASS - Ratings, Complaints and Recalls

The 2018 Chevrolet Express Passenger 3500 12 Pass van has not been rated for safety by the National Highway Traffic Safety Administration (NHTSA). However, it does come equipped with standard electronic stability control, which can help drivers maintain control of the vehicle in challenging driving conditions. Unfortunately, this model does not feature forward collision warning or lane departure warning systems, which are increasingly common in newer vehicles for added safety on the road.

In terms of recalls and complaints, this particular vehicle has had 11 complaints reported and has been subject to 6 recalls. While the rollover rating is 3 out of 5, indicating a moderate risk of rollover in certain situations, the lack of detailed crash test ratings from NHTSA makes it challenging to provide a comprehensive assessment of the overall safety of this vehicle. Drivers considering this model should take into account the reported complaints and recalls when making their decision.

Top stats at a glance

Complaint Count

11

Recall Count

6

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2018 Chevrolet Express Passenger 3500 12 Pass VAN RWD Safety Features

Here are the safety features that come as standard on the 2018 Chevrolet Express Passenger 3500 12 Pass VAN RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2018 Chevrolet Express Passenger 3500 12 Pass VAN RWD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Chevrolet Express Passenger 3500 12 Pass VAN RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2018 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2018 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2018 Score 2020 Score
Rollover Rating 3 3 3
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2018 Chevrolet EXPRESS PASSENGER 3500 12 PASS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2018 chevrolet express. the contact stated that the gear shifter would shake when shifting gears. over time, the shifter cable fractured without warning. due to the failure, the contact had the vehicle towed to a dealer where he was informed that the steering column needed to be replaced. the contact disputed the diagnosis and notified the manufacturer of the failure. the manufacturer initially agreed to repair the gear shifter under warranty; however, they later informed him that they would only cover 10% of the cost for the repair. the contact was provided with a case number. the contact then had the vehicle towed to ourisman chevrolet buick gmc of alexandria (1800 old richmond hwy, alexandria, va 22303) where he was charged for the repair to the shifter cable. the vehicle was repaired. the failure mileage was approximately 70,000."
Components Involved: POWER TRAIN
Date of incident: 2021-01-05

Complaint:
"while traveling at 31 mph on a slight down-grade, the transmission 'shuttles' between gears which causes the vehicle to shake violently. it is most prominent when the engine has not reach full operating temperature. it also happens when accelerating, such as entering a freeway. a video is available."
Components Involved: POWER TRAIN
Date of incident: 2018-04-04

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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