2009 Chevrolet IMPALA - Ratings, Complaints and Recalls

Based on the safety rating data for the 2009 Chevrolet Impala, the overall safety rating is listed as "Not Rated". However, the car received excellent ratings in various crash tests, such as a 5-star rating for both the front crash driver side and front crash passenger side. In terms of additional safety features, the Impala offers optional electronic stability control, which enhances the vehicle's stability on the road.

While the car does not include forward collision warning or lane departure warning systems, it does provide a good level of protection in side crashes, with a 5-star rating for the driver's side and a 4-star rating for the passenger's side. The Impala has a rollover rating of 4, indicating a lower risk of rollover incidents.

In regards to recalls and complaints, the 2009 Chevrolet Impala has had 5 recalls reported and a total of 812 complaints. These numbers suggest that there may have been some issues with the vehicle that owners have experienced, but it's important to note that the car still performs well in crash tests and offers optional stability control for improved safety on the road.

Top stats at a glance

Complaint Count

812

Recall Count

5

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2009 Chevrolet Impala 4-DR w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Chevrolet Impala 4-DR w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Optional
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Chevrolet Impala 4-DR w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Chevrolet Impala 4-DR w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2009 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2009 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 4 5 4
Side Crash Passenger Side Rating 4 4 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2009 Score 2020 Score
Rollover Rating Not Rated Not Rated 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2009 Chevrolet IMPALA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"unknown srs light comes on and stays on i'm afraid the system will not work properly in an accident."
Components Involved: AIR BAGS
Date of incident: 2024-09-01

Complaint:
""air bag malfunction light is on. there is a nhtsa campaign number: 16v507000 (air bags, electrical system) which i am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. why isn't this vin included in the recall? it's a 2009 chevy impala. shouldn't this recall capture all of the 2009 chevy impalas?"
Components Involved: AIR BAGS
Date of incident: 2023-12-05

Complaint:
"we bought a vehicle as is from a dealer and when we drove away the air bag comes on and off"
Components Involved: AIR BAGS
Date of incident: 2025-04-01

Complaint:
"the contact owns a 2009 chevrolet impala. the contact stated upon starting the vehicle, the warning message "air bag malfunction" illuminated. the vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. the contact became aware of nhtsa campaign number: 16v507000 (air bags, electrical system) which she associated to the failure. the vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her vin was not included. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 80,000."
Components Involved: AIR BAGS
Date of incident: 2023-10-03

Complaint:
"the contact owns a 2009 chevrolet impala. the contact stated while driving at an undisclosed speed, the airbag warning light illuminated. the contact stated that the warning light illuminated for a long period of time and then went away after the reset button on their instrumental panel was pressed. the contact stated that the failure recurred. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 102,000."
Components Involved: AIR BAGS
Date of incident: 2020-02-09

Complaint:
"the contact owns a 2009 chevrolet impala. the contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. the contact had taken the vehicle to the local dealer and she was informed that the failure was due to a defective seat sensor wiring. the contact was given an estimate for the repair which she declined. the manufacturer was notified of the failure and offered no assistance. the vehicle was not repaired. the failure mileage was approximately 47,000."
Components Involved: AIR BAGS
Date of incident: 2021-01-07

Complaint:
"i have taken my vehicle to lannon-woburn several time and they fix the airbag issue but it always turns back on????? clearly there is an issue here."
Components Involved: AIR BAGS
Date of incident: 2021-08-12

Complaint:
"the contact owns a 2009 chevrolet impala. the contact stated that after restarting the vehicle, the air bag warning light remained illuminated with the “service air bag" message displayed on the instrument panel. the cause of the failure was not yet determined. the manufacturer was notified of the failure and informed that the vin was not included in the nhtsa campaign number: 16v507000 (air bags, electrical system). the contact indicated that the vehicle had experienced the failure listed in the recall. the failure mileage was 121,000."
Components Involved: AIR BAGS
Date of incident: 2021-09-06

Complaint:
"on and off air bag light on speedometer area also service air bag will not stay on long enough to diagnose"
Components Involved: AIR BAGS
Date of incident: 2021-01-04

Complaint:
"i had the problem with the service air bag light coming on and staying on. i had the problem fixed but i see that my vehicle isn't under recall. i had to have the passenger side pretensioners assembly replaced. this light would come on when the car was started and stay on until the car was turned off."
Components Involved: AIR BAGS
Date of incident: 2023-05-01

Recalls for the 2009 Chevrolet IMPALA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain model year 2009-2010 chevrolet impala vehicles manufactured april 25, 2008 through february 16, 2010. the front passenger seat frame may contact and damage the wires of the passenger presence sensor module."
Consequence:
If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy:

GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.

Component(s) Involved: AIR BAGS > SENSOR > OCCUPANT CLASSIFICATION
Date of incident: 2016-07-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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