2011 Chevrolet IMPALA - Ratings, Complaints and Recalls

The 2011 Chevrolet Impala has not been rated for overall safety by the National Highway Traffic Safety Administration (NHTSA). However, it has a 4-star rollover rating, indicating a moderate risk of rollovers. The Impala comes equipped with standard electronic stability control, which can help drivers maintain control on slippery roads or during sudden maneuvers. Unfortunately, it does not have forward collision warning or lane departure warning systems to assist in avoiding accidents.

It is worth noting that there have been 504 complaints filed regarding the 2011 Impala and 2 recalls issued. It is essential for owners of this vehicle to address any safety concerns promptly to ensure the well-being of both themselves and other road users.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

504

Recall Count

2

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2011 Chevrolet Impala 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2011 Chevrolet Impala 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2011 Chevrolet Impala 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2011 Chevrolet Impala 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2011 Score 2020 Score
Overall Front Crash Rating Not Rated Not Rated 5
Front Crash Driver Side Rating 5 Not Rated 5
Front Crash Passenger Side Rating 5 Not Rated 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2011 Score 2020 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating 4 Not Rated 4
Side Crash Passenger Side Rating 4 Not Rated 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2011 Score 2020 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2011 Chevrolet IMPALA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i want to add my complaint to the list that includes many others regarding the three head rests built into the rear seat. they significantly limit the driver's field of vision, and thus can affect the driver's ability to safely operate the vehicle. something should be done before someone is seriously injured. *tr"
Components Involved: SEATS
Date of incident: 2011-01-02
Complaint:
"cannot see out of rear window due to obstructions from rear seat headrests"
Components Involved: SEATS
Date of incident: 2014-12-06
Complaint:
"the three rear seat headrest are way too large and high and block the drivers view out of the rear window. each one of the three headrest block part of the view out of the rear window. this is a very dangerous situation that drivers of this car are being forced to deal with. there should be absolutely nothing interfering with the view out of the rear window from the drivers seat. the rear seat headrest are obviously obstructing the drivers view out of the rear window. this is an obvious safety hazard. it is just a matter of time before someone backs into something or someone or changes lanes causing a crash on a highway destroying property, injuring or killing someone. then there will be a huge civil suit and you can bet the driver of the car will prevail especially after this safety hazard has been reported to gm, nhtsa, the bbb and others and nothing was done to mandate a recall to have these headrest removed."
Components Involved: SEATS
Date of incident: 2014-05-03
Complaint:
"i purchased a 2011 chevrolet 2011 impala lt car recently. i find that the heights of the three back-seat head rests are extremely hazardous for a driver of this car. each head rest is five inches too high to see out the back window. i had not heard before hand that the 2011 impala was well known for this problem until after i had purchased the car. recently, because of my limited visibility past the left back-seat window head rests, in backing my car, i bumped a parked car. my left rear fender struck the license plate holder of that car. the cost of this fender repair was $983.00. i fear that my driving this car without changes made in the construction of these head rests is leading to another more serious accident waiting. to happen. i will appreciate your attention into this matter. thank you."
Components Involved: SEATS
Date of incident: 2014-07-12
Complaint:
"2011 chevrolet impala. consumer writes in regards to vehicle head rest issues. *smd the consumer would like the head rest removed. she stated they were too large, which blocked her view."
Components Involved: SEATS
Date of incident: 2013-02-09
Complaint:
"on two occasions while backing i have not been able to see behind me in the rear view mirror be cause the view is obstructed by the 3 rear seat headrests. i have almost hit two people who's heads were blocked by the rear seat head rests. i wish the head rests could be removed but the are molded as part of the rear seat. stupidest rear seat design i have ever seen. *tr"
Components Involved: SEATS
Date of incident: 2013-01-08
Complaint:
"the back seats on this vehicle are a safety hazard. i have almost had numerous accidents due to not being able to see over the seats. *tr"
Components Involved: SEATS
Date of incident: 2015-07-07
Complaint:
"while driving my 2011 impala in reverse, rear head restraints block half of my view, so extra caution has to be used. this is not a problem on other vehicles i have owned. also the front head restraints are positioned too far forward and puts my neck in an uncomfortable position. on long trips my neck aches very bad. raising the head restraints does not help this problem. if chevrolet has no fix for these two problems i will be forced to make them myself or get rid of this car. *tr"
Components Involved: SEATS
Date of incident: 2014-02-01
Complaint:
"2011 chevrolet impala. consumer writes in regards to vehicle back row head rests. *smd the consumer stated when using the rear view mirror, the head rest obstructed his vision so that approximately two-thirds of the rear window was blocked from view."
Components Involved: SEATS
Date of incident: 2013-03-06
Complaint:
"rear seat center head rest limits visibility, should be a recall on this. it is a definite hazard. *tr"
Components Involved: SEATS
Date of incident: 2013-08-05

Recalls for the 2011 Chevrolet IMPALA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"this defect can affect the safe operation of the airbag system. until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. the key fob (if applicable), should also be removed from the key ring. general motors llc (gm) is recalling certain model year 2005-2009 buick lacrosse, 2006-2011 buick lucerne, 2000-2005 cadillac deville, 2006-2011 cadillac dts, 2006-2014 chevrolet impala, and 2006-2007 chevrolet monte carlo vehicles. in the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine."
Consequence:
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy:

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Component(s) Involved: ELECTRICAL SYSTEM > IGNITION
Date of incident: 2014-06-23

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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