2020 Chevrolet MALIBU - Ratings, Complaints and Recalls

The 2020 Chevrolet Malibu has an overall safety rating of 4 out of 5 stars, indicating good safety features and crash test performance. It received a top score of 5 stars for overall front crash ratings for both the driver and passenger side. The side crash ratings were slightly lower with the driver's side receiving a 4 and the passenger side a 3. In terms of specific safety features, the Malibu comes standard with electronic stability control and offers optional forward collision warning and lane departure warning systems.

On the downside, there have been 82 complaints reported for this model, which is a relatively high number. Additionally, there has been one recall issued for the 2020 Malibu. Despite these complaints and recalls, the safety ratings and available safety features suggest that the Chevrolet Malibu is a reasonably safe choice for consumers.

Top stats at a glance

Complaint Count

82

Recall Count

1

Investigation Count

0

Safety Rating

4/5

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Safety Features

2020 Chevrolet Malibu 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2020 Chevrolet Malibu 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2020 Chevrolet Malibu 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Chevrolet Malibu 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 4 5
Side Crash Drivers Side Rating 4 4 5
Side Crash Passenger Side Rating 5 3 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 3 5
Overall Side Barrier Rating Not Rated 4 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score 2024 Score
Rollover Rating Not Rated 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2020 Chevrolet MALIBU

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i purchased a brand new, 2020 chevrolet malibu in march of 2020. the car had 90 miles on it when i purchased it. those 90 miles were on it due to it being driven to me from illinois because the dealership in illinois had the exact car and color i wanted. in late 2020 i started having reduced engine power. the car would mis fire, randomly lose engine power and only allow me to drive below 40mph and the check engine light would come on. early 2021, i kept having these issues and called the dealership where i purchased the car and they stated that the throttle body was bad. the throttle body was replaced along with a new hose clamp for the hose that connects to the turbo. i have continued to have the same issues since then. when accelerating above 4000rpm's, the car will stall and say "engine power reduced." this causes the engine to completely stall and has almost caused me to be in numerous accidents. i called the dealership and they came and got my car from my house with a truck and trailer. i was advised to not drive it because one of the codes was "engine oil pressure circuit stuck closed." they picked it up on monday, 10/2/2023. the next day, 10/3/2023, they called me with a diagnosis. cylinders 3 & 4 were showing over 1,000 misfires, engine oil pressure circuit stuck off, engine oil pump pressure, and an under boost code. i was informed that my spark plugs may be bad. turns out, according to them, it needed new spark plugs. the spark plugs and air filter were replaced costing me $500 on top of the $600 that i paid for the new throttle body and hose clamp for the turbo. i got my car back last wednesday, 10/4/2023. today, 10/10/2023. the dash said "engine power reduced", the engine stalled, and i was almost hit again because my car would not accelerate. this is a common problem with malibus and it is a serious safety risk! gm had a lawsuit against them in 2018 for this same issue with malibus. gm needs held accountable before a life and/or lives are lost!!!!"
Components Involved: ENGINE
Date of incident: 2023-10-10

Complaint:
"the ingine turns off while driving."
Components Involved: ENGINE
Date of incident: 2023-01-03

Complaint:
"reduce engine power warming lamp. cars just suddenly loses power when driving at high rate of speed. car slows abs f won’t go over 2ph causing hazardous situations and endangering occupants and other drivers. this issue has been repaired twice abs is now the third time."
Components Involved: ENGINE
Date of incident: 2023-02-05

Complaint:
"vehicle lost power after trying to go around a truck on the highway. car will decline in power and traction light and engine light blinks for a period of 60 minutes some times longer. while in traffic you can not press the gas to go, leaving your car to decline in speed on the highway. please recall the 2020 malibu before someone get seriously hurt. dealerships are aware. do i need to get the news people involved? mine has been happing since my purchase. ( new car purchase) service departments dont understand it either. had my first cylinder and injectors replaced february 2022 , second cylinder and all injectors replaced april 1st. 2022. horrible car"
Components Involved: ENGINE
Date of incident: 2024-06-03

Complaint:
"engine loses power while driving. this happened the first time on 8/24/2. i was on the nj parkway in highspeed traffic . the vehicle would not drive over 25 miles an hour putting all occupants in the car at risk. the dealership repaired the vehicle the same loss of engine power re-occurred on 3/12/22 while driving at over 50 miles an hour. the car just slowed without warning, and i was unable to increase speed on a busy roadway"
Components Involved: ENGINE
Date of incident: 2022-12-08

Complaint:
"engine loses power while driving. this happened the first time on 8/24/21 i was on the nj parkway in highspeed traffic . the vehicle would not drive over 25 miles an hour putting all occupants in the car at risk. the dealership repaired the vehicle the same loss of engine power re-occurred on 3/12/22 while driving at over 50 miles an hour. the car just slowed without warning, and i was unable to increase speed on a busy roadway"
Components Involved: ENGINE
Date of incident: 2022-12-03

Complaint:
"engine light came on before a full year of having the car. started august 23 2021 the car will take forever to move like engine was lock up or something then when you put the car in drive it was go backwards and when you put it in reverse it will go forward. car has a head of its own. i am pregnant i don’t feel safe in this car and this car is not safe for my baby to be in i spoke to different people who has the same car as me they experiencing the same thing 2019 and 2020 .."
Components Involved: ENGINE
Date of incident: 2022-11-08

Complaint:
"why driving on the interstate with some congestion i made an attempt to accelerate from behind a slow moving truck and in doing so my car slows down as if it stalls in the middle of road. engine light and traction comes on. during this i cannot apply acceleration until my car is ready. normally i’d have to pull over but if i’m in traffic i can not. this has been reported to the dealership starting at 900 miles. i was told it’s probably bad gas. i continue to report and was advised nothing is wrong. i have noticed a change in applying acceleration. its more a force to go. this has been going on since the purchase. i am now at 19, 273 miles"
Components Involved: ENGINE
Date of incident: 2022-11-08

Complaint:
"vehicle seems to want to stall out from time to time when pressing the gas"
Components Involved: ENGINE
Date of incident: 2022-10-04

Complaint:
"my 2020 chev malibu promised on the web site and on the msrp that it would get "29 miles per gallon in the city". this was also promised on the 2021 model. i have only gotten 24 mph or less in the city. the car is one year old. i have had three meetings & service check outs with the dealership and they tell me that that there is nothing that they can do. so, i need government intervention to fix my vehicle so that it gets what was promised."
Components Involved: ENGINE
Date of incident: 2020-08-10

Recalls for the 2020 Chevrolet MALIBU

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2016-2021 chevrolet malibu and 2019-2021 cadillac xt4 vehicles. the rear seat belt retractors may be improperly secured with loose or missing fasteners."
Consequence:
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy:

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Component(s) Involved: SEAT BELTS > CRITICAL FASTENERS
Date of incident: 2021-08-20

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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