2012 Chevrolet SILVERADO 1500 - Ratings, Complaints and Recalls

The 2012 Chevrolet Silverado 1500 has an overall safety rating of 4 out of 5. It received excellent ratings in front crash driver side and overall side crash ratings, both scoring 5 out of 5. The car also scored high in the combined side barrier pole and side pole crash ratings, both receiving a perfect score of 5. In terms of safety features, the Silverado 1500 is equipped with standard electronic stability control, which enhances vehicle stability and helps prevent skidding or loss of control.

While the car does not have forward collision warning or lane departure warning systems, its solid safety ratings reflect its ability to provide protection in the event of a crash. However, it is important to note that there have been 255 complaints and 4 recalls reported for this vehicle, indicating that there may be some issues that could affect its overall safety and performance. Careful attention to these reported problems is recommended to ensure the continued safety of the Chevrolet Silverado 1500.

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Top stats at a glance

Complaint Count

255

Recall Count

4

Investigation Count

2

Safety Rating

4/5

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Safety Features

2012 Chevrolet Silverado 1500 PU/RC RWD Safety Features

Here are the safety features that come as standard on the 2012 Chevrolet Silverado 1500 PU/RC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2012 Chevrolet Silverado 1500 PU/RC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2012 Chevrolet Silverado 1500 PU/RC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2012 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2012 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2012 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2012 Chevrolet SILVERADO 1500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"airbag recall vin#: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: AIR BAGS
Date of incident: 2023-04-11
Complaint:
"crash impact sensor in the drivers side front door has lost communication with the vehicle's airbag computer. vehicle information display reports the fault and illuminates the red dashboard airbag light. this condition caused by wire harness / conductor fatigue between drivers side door and vehicle body. observed that if driver's side door moved to certain positions while open the fault would clear. eventually these wires in the door harness failed due to normal open / close cycles with the door upon entry / exit and now have completely failed so that the dashboard airbag lamp stays illuminated at all times. i have a 2010 toyota venza that has a recall on the same type of issue. why is gm not recalling vehicles for this issue? my dealer has acknowledged that they have seen this issue, but no recall has been issued so they are not able to address it as such."
Components Involved: AIR BAGS
Date of incident: 2021-01-09
Complaint:
"takata recall. the contact owns a 2012 chevrolet silverado 1500. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was not yet available. the dealer was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2022-04-03
Complaint:
"this is in regards to: manufacturer recall numbern212328800 nhtsa recall number21v054 gm's handling of this is absolutely unacceptable. i have been waiting for parts for over a year. gm's statement is "just don't drive it" if i have a concern about me or someone dying from their defective part. for over a year this is [xxx] to put it bluntly. i just got a letter stating that parts were now available, i have called immediately and was told sorry, there aren't actually parts available now. no eta. gm should be financially compensating me for giving me no other option to drive an unsafe vehicle for over a year and who knows how much longer. i don't have the financial means to 'just not drive my truck for over a year', or to 'go buy/lease another vehicle for this duration'. i'm livid that this problem hasn't been resolved and more needs to be done federally to put the heat to gm. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: AIR BAGS
Date of incident: 2021-05-02
Complaint:
"i received recall notice n212328770 by letter in july 2021. i immediately notified my local dealership and they told be they were waiting for the part. we just received a call from the dealer about a week ago and schedule to ge the recall issue repaired on wednesday, february 9th 2022. we were given an appointment and my wife had to take the vehicle due to the me working. she arrived to have the safety defect replaced (passender air bag) and was told that when they do the replacement that if the dash cracks or is damaged they are not responsible for the damages and we would have to pay to get it fixed or replaced. this is very pooe customr service as well as causing a customer not to go through getting the recall completed. my wife called me and did not want to challenge the dealership. i told her just come home and do not let them make the repair/replacement and i would contact gm. i have had no luck doing so. this should be a no brainer. if they damage the dash or it cracks they fix it or replace it. my dash does hav 2 small cracks right where the air bag is located and from what i have read online many have stated that they too have had the same issue. this is supposedly due to the air bag issue. so now i am in a rock and hard place. i either don't get it done and risk a serious injury or death due to gm's unwillingness to take responsibility and handle in a professional manner or have them do it, damage the dash and pay lots of money to get it replaced. can you please advise what i should do? since i can not provide you with any personal info so you can contact me what am i to do to get this recified? a very long standing upset gm customer."
Components Involved: AIR BAGS
Date of incident: 2022-09-02
Complaint:
"takata recall. the contact owns a 2012 chevrolet silverado 1500. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact mentioned he was concerned about driving the vehicle and the safety of the occupants. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2021-05-02
Complaint:
"i have received a recall letter from general motors regarding recall # n212328800, nhtsa campaign id number 21v054. the letter was dated last february of 2021 and received shortly thereafter. the letter specifically states that i am to receive a second letter advising when the parts are available and requesting that i take my vehicle to a chevrolet dealer. as of today, january 17, 2022, i have not received any such letter. i am writing to advise you of gms totally unacceptable response to this instance of the takata airbag recall. i have checked with chevrolet dealers in my area and am being told that i can come to their lot and they will order the parts and then call me when they are ready to do the work. this response is contrary to the way the letter states that the recall will be handled and is confusing to customers. please investigate and get gm back on track. i would also appreciate an email from someone at gm advising when the airbag parts will be available or if they are already available. i can be reached by email at [xxx]. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: AIR BAGS
Date of incident: 2023-04-02
Complaint:
"takata recall. the contact owns a 2012 chevrolet silverado 1500. the contact received a recall notification for nhtsa campaign number: 21v054000 (air bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2021-06-12
Complaint:
"the following recall has not been resolved within a timely manner: n212328800 front passenger airbag takata inflator - priority group 10"
Components Involved: AIR BAGS
Date of incident: 2021-01-02
Complaint:
"takata recall. the contact owns a 2012 chevrolet silverado 1500. the contact received notification of nhtsa campaign number: 21v054000 (air bags) however, the part to the recall repair was unavailable. the contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts are not available."
Components Involved: AIR BAGS
Date of incident: 2021-01-03

Recalls for the 2012 Chevrolet SILVERADO 1500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally gm is recalling certain 2011-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500, sierra 3500, yukon, yukon xl and 2011-2013 cadillac escalade ext, chevrolet avalanche, silverado 1500, and gmc sierra 1500 vehicles originally sold, or ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." additionally, gm is recalling certain 2010-2014 cadillac escalade, escalade esv, chevrolet silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 2500,..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05
Recall:
"general motors, llc (gm) is recalling certain 2012 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." these vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (psan) propellant. these inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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