2023 Chevrolet SILVERADO 1500 - Ratings, Complaints and Recalls

The 2023 Chevrolet Silverado 1500 received high safety ratings, with a 5-star overall side crash rating, a 5-star side barrier rating, and a 4-star rollover rating. This suggests that the vehicle provides good protection in different types of crashes. Additionally, the Silverado 1500 comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which enhance its safety features.

Despite its commendable safety ratings and advanced safety technologies, there have been 34 complaints reported for this model, as well as 1 recall. It is essential for Chevrolet to address these concerns to ensure the continued safety and satisfaction of Silverado 1500 owners.

Top stats at a glance

Complaint Count

34

Recall Count

1

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2023 Chevrolet Silverado 1500 PU/RC RWD Safety Features

Here are the safety features that come as standard on the 2023 Chevrolet Silverado 1500 PU/RC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2023 Chevrolet Silverado 1500 PU/RC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2023 Chevrolet Silverado 1500 PU/RC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2023 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated Not Rated
Front Crash Passenger Side Rating 5 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2023 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2023 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2023 Chevrolet SILVERADO 1500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the audio from the stereo will cut out for all services, fm, sirius xm, apple carplay , phone. it’s happened twice within two weeks. once i reset the stereo in safe mode., it works again."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-08-10

Complaint:
"we purchased a 2023 chevrolet silverado high county on thursday, august 10, 2023, at reed chevrolet in st. joseph, mo. on august 19, 2023, the infotainment system failed on the vehicle. it was returned to the dealership for repair. in coordination with general motors, the dealership could not fix the issue. they said a new infotainment system was required, but they did not have a strategy or solution to our problem. they indicated this was a supply issue, and they could not get an infotainment system as it was back-ordered. on september 11, 2023, the dealership had to trade us vehicles as they could not provide a time frame for repair. we had to give up the 3.0 straight 6 duramax diesel we wanted and go with a gasoline version. in communication with gm, they were aware of this problem, based on the careful wording of their responses and the 2021-2023 model year silverado pickups. i researched these model ears and found this was a common problem among many silverado owners. gm is also well-known for this issue infotainment issue and has settled a previous class action lawsuit for different model years. gm needs to be held accountable for this issue. i look forward to your response. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-07-08

Complaint:
"vehicle experiences unexpected sudden acceleration, usually at low speeds. engaging the brake will stop it."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2025-03-06

Complaint:
"the backup camera intermittently turns off in low light, thus rendering it ineffective at night. it's been identified with nhtsa id number: 10234211. however, there is no fix. i feel this is a safety issue as the camera does not work correctly in low light. it has been this way for approximately 6 months, since i purchased the vehicle."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-07-06

Recalls for the 2023 Chevrolet SILVERADO 1500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2020-2023 cadillac ct4 and ct5; 2021-2023 buick envision; and 2022-2023 cadillac escalade and escalade esv, chevrolet silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, and yukon xl vehicles. the daytime running lights (drls) may not deactivate when the headlights are on. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 108, "lamps, reflective devices, and associated equipment.""
Consequence:
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy:

The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Component(s) Involved: EXTERIOR LIGHTING > LIGHTING CONTROL MODULE > SOFTWARE
Date of incident: 2022-12-08

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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