2016 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2016 Chevrolet Silverado 2500 has an overall safety rating of 4 out of 5. It performed well in frontal and side crash tests, with a 5-star rating in overall side crash protection. The vehicle is equipped with standard electronic stability control for improved handling in challenging driving conditions. Additionally, it offers optional forward collision warning and lane departure warning systems to enhance driver awareness and safety.

Despite its solid safety performance, the Silverado 2500 has received 107 complaints and has been subject to 7 recalls. This indicates that there have been some issues reported by owners and that there have been safety-related problems that required manufacturer intervention. It is important for owners to stay informed about any recalls and address them promptly to ensure the continued safety of the vehicle.

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Top stats at a glance

Complaint Count

107

Recall Count

7

Investigation Count

0

Safety Rating

4/5

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Safety Features

2016 Chevrolet Silverado 2500 PU/EC RWD Safety Features

Here are the safety features that come as standard on the 2016 Chevrolet Silverado 2500 PU/EC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2016 Chevrolet Silverado 2500 PU/EC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Chevrolet Silverado 2500 PU/EC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2016 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating Not Rated 4 Not Rated
Front Crash Passenger Side Rating Not Rated 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2016 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2016 Score 2024 Score
Rollover Rating 4 3 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 Not Rated

Complaints for the 2016 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"steering gear box. truck only has 18k as it is our recreation vehicle. steering has extreme play as much as 3”. i’ve read where this is and issue with chevy silverado 2500 2016. truck is becoming dangerous to drive."
Components Involved: STEERING
Date of incident: 2024-03-03
Complaint:
"loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. steering wheel can be off the the left or right while going straight. safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. two different chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. nut on steering box was also tightened per previous tsb. issue persists. no warning lamps nor messages."
Components Involved: STEERING
Date of incident: 2022-01-08
Complaint:
"upon driving on a long distance trip the steering wheel became excessively loose and developed significant play. the wheel had to stay at approximately a 20 degree angle to maintain the vehicle in a straight path. when we arrived in the first town the local dealer performed a repair but was vague in the details."
Components Involved: STEERING
Date of incident: 2023-06-08
Complaint:
"the contact owns a 2016 chevrolet silverado 2500. the contact stated while driving 55 mph, the vehicle lost power steering functionality. there were no warning lights illuminated on the instrument panel. the contact drove the vehicle safely home. the vehicle had not been repaired or diagnosed. the manufacturer was notified of the failure; however, no assistance was provided. the approximate failure mileage was 42,000. the vin was not available."
Components Involved: STEERING
Date of incident: 2023-12-03
Complaint:
"steering wheel has become very sloppy and there is a large “gap” when turning left or right. truck wanders left/right and hard to keep straight. it used to be very precise. now a moderate dip will cause a left/right shudder in the steering wheel and no control of steering until it settles out. had it aligned and dealer said all components were good. out of warranty, dealer said the tab on problem would help for a period of time at $800, or a new steering box would be a longer but not permanent fix, at $2000 or so. stated very common with this truck along with needing frequent realignments, all related to new electric steering system."
Components Involved: STEERING
Date of incident: 2023-02-11
Complaint:
"over a week of time the steering when driving straight became unstable. when driving straight the vehicle will wander within lane or leave lane and you have to input 6" to 12" of wheel steering back and forth to stay on intended path."
Components Involved: STEERING
Date of incident: 2022-04-09
Complaint:
"sloppy loose steering. purchased new in 2016, with less than 5k miles noticed steering was getting loose. now with 76k miles, truck has been in the shop 6 times for this issue. twice was blown off and nothing done to correct issue. at 66k they replaced the steering box. once again with another 10k miles the problem has come back. everyone knows the bs the dealership gives you once the warranty is out. there needs to be a recall, driving while pulling a trailer makes issue much worse. also on a windy day the problem is much worse and can cause a wreck. the dealership has performed the stb two or three times, it's only a temp fix. time for gm recall."
Components Involved: STEERING
Date of incident: 2021-07-08
Complaint:
"at approximately 9,700 miles the steering in my 2016 2500hd chevrolet sliverado ltz suddenly had 3-4 inches of play in the steering while driving. this made the truck difficult to control. the dealer was helpful and replaced the steering box at no cost. the truck now has 51,000 miles on it and it has play in the steering gear box again. the dealer said they already put a steering box in the truck and offered to "help" by only charging me 1,000 dollars for another new steering box, due to the excessive play it has again. i have several concerns, first and foremost is the fact the truck is dangerous to drive especially at higher speeds. secondly, the speed at which the play in the steering wheel occurs. in my case, both events happened while driving and the steering went from normal to problematic instantly. i am beyond understanding why gm hasn't put out a recall on this issue. you should always be able to steer and stop you vehicle. my other concerns involve putting a third gear box in the truck at a cost of a 1,000 dollars with no guarantee the third one won't do the same thing in another 9,700 to 41,000 miles. it would be seriously nice to know, when driving down the road at the posted 60 mph speed limit, your truck doesn't decide to all the sudden wonder over into the oncoming traffic, as mine did. i would appreciate it if someone would help those of us in this position. gm obviously has a problem they don't seem to be addressing."
Components Involved: STEERING
Date of incident: 2020-04-10
Complaint:
"while driving the truck was difficult to control. it wandered while the steering wheel was straight and when you attempted to bring the truck back to center, it would over correct. this was more difficult when towing a fifth wheel rv. it was a constant challenge to keep the truck and trailer in my lane."
Components Involved: STEERING
Date of incident: 2022-02-08
Complaint:
"tl* the contact owns 2016 chevrolet silverado 2500. the contact stated that while driving at approximately 40 mph, the steering wheel was loose and it was difficult to steer the vehicle straight. the vehicle was taken to don hatten chevrolet service (6000 hattan dr, wichita, ks 67219, (316) 633-7175) and the contact was informed that the steering gear box needed to be replaced. the vehicle was not repaired. the contact was informed that the vehicle was not covered under warranty and that the repair was not covered under warranty. the manufacturer was not made aware of the issue. the approximate failure mileage was 25,000."
Components Involved: STEERING
Date of incident: 2020-01-04

Recalls for the 2016 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2015-2016 chevrolet silverado 2500, 3500, 1500 crew cab special service, tahoe police pursuit/special service, gmc sierra 2500, and 3500 vehicles. the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative."
Consequence:
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy:

GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > PEDALS AND LINKAGES
Date of incident: 2018-08-30
Recall:
"general motors llc (gm) is recalling certain model year 2015-2016 chevrolet silverado 1500, 2500, and 3500 heavy duty trucks manufactured october 1, 2013, to february 1, 2016, 2015-2016 chevrolet tahoe police pursuit vehicles (ppv) manufactured march 1, 2014, to february 1, 2016, and 2015-2016 gmc sierra 2500 and 3500 heavy duty trucks manufactured october 29, 2013, to february 1, 2016. on the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative."
Consequence:
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy:

GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Component(s) Involved: SERVICE BRAKES, HYDRAULIC > PEDALS AND LINKAGES
Date of incident: 2016-02-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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