2018 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

The 2018 Chevrolet Silverado 2500 has an overall safety rating of 4 out of 5, which indicates above-average safety features. It received excellent scores in side crash ratings, with a perfect 5-star rating. The front crash ratings are also solid, with both the driver and passenger side scoring 4 stars. The car comes equipped with standard electronic stability control, and optional forward collision warning and lane departure warning systems, enhancing its safety features.

On the downside, the rollover rating is 3 out of 5, indicating a moderate risk of rollovers. However, it is worth noting that the vehicle has not shown any tendency to tip over in dynamic tip tests. In terms of complaints and recalls, the Silverado 2500 has had 30 complaints and 4 recalls reported. These numbers should be considered when evaluating the overall safety and reliability of the vehicle.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

30

Recall Count

4

Investigation Count

0

Safety Rating

4/5

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Safety Features

2018 Chevrolet Silverado 2500 PU/RC RWD Safety Features

Here are the safety features that come as standard on the 2018 Chevrolet Silverado 2500 PU/RC RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2018 Chevrolet Silverado 2500 PU/RC RWD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Chevrolet Silverado 2500 PU/RC RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2018 Score 2024 Score
Overall Front Crash Rating Not Rated 4 Not Rated
Front Crash Driver Side Rating Not Rated 4 Not Rated
Front Crash Passenger Side Rating Not Rated 4 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2018 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating Not Rated 5 Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2018 Score 2024 Score
Rollover Rating 4 3 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating Not Rated 5 Not Rated

Complaints for the 2018 Chevrolet SILVERADO 2500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2018 chevrolet silverado 2500. the contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. the contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. the dealer replaced the negative battery cable; however, the failure persisted. the manufacturer was notified of the failure and a case was filed. the vehicle was not repaired. the failure mileage was approximately 36,000."
Components Involved: ENGINE
Date of incident: 2022-01-08
Complaint:
"tl* the contact owns a 2018 chevrolet silverado. the contact stated that while driving at undisclosed speeds or while at idle, there was an abnormal sound coming from the vehicle. the vehicle was taken to mankato motors located at 1815 madison ave, mankato, mn 56001, who informed that contact that the sound was normal while the vehicle was in operation. the manufacturer was informed of the failure. the approximate failure mileage was 23,277."
Components Involved: ENGINE
Date of incident: 2019-09-01
Complaint:
"tl* the contact owns a 2018 chevrolet silverado hd. the contact received notification of nhtsa campaign number: 19v328000 (engine) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called autonation chevrolet spokane valley 8500 e sprague ave, spokane valley, wa 99212 509) 720-8905, but was not repaired. the contact had not experience a failure. the manufacturer was not made aware of the issue. parts distribution disconnect."
Components Involved: ENGINE
Date of incident: 2020-11-04
Complaint:
"tl* the contact owns a 2018 chevrolet silverado 2500. the contact received notification of nhtsa campaign number: 19v328000 (engine) however, the parts to do the recall repair was not yet available. an unknown dealer was contacted and it was confirmed that the part for the recall repair was not yet available. the manufacturer was made aware of the issue. the contact was also informed that vehicles in cold weather states were being repaired. the contact had not experienced a failure."
Components Involved: ENGINE
Date of incident: 2022-05-01
Complaint:
"gm removed my engine block heater in july. it is now december and the forecasts call for single digit temperatures. contacted gm and the dealership and they have no idea when i will get the new engine block heater installed."
Components Involved: ENGINE
Date of incident: 2021-07-07
Complaint:
"tl* the contact owns a 2018 chevrolet silverado 2500. the contact received a recall notice for nhtsa campaign number: 19v328000 (engine). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called shepherd's chevrolet buick (1520 e 9th st, rochester, in 46975, (574) 223-2136) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the contact had not experienced a failure. the vin was invalid."
Components Involved: ENGINE
Date of incident: 2019-01-04
Complaint:
"bought this truck brand new in september 2018 and have been having problems with the torque converter since the day we bought it. it has frequent moderated shuddering and or lurching at the acceleration speed of about 30 mph. almost everyday and several times per day. i have taken it to the dealer several times, they say there is a "flaw" in the 2017-2018 trucks but there is not a fix. they say to drive the truck in tow haul and that helps. i do not want to drive in tow haul, i feel it is hard on the truck to drive in tow haul on a regular basis. tow haul is specific for towing. and it compromises the fuel economy. i am unhappy that there is a known problem but no fix with the torque converter."
Components Involved: ENGINE
Date of incident: 2019-03-05

Recalls for the 2018 Chevrolet SILVERADO 2500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors (gm) is recalling certain 2017-2018 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 trucks. the front seat belt retractor assemblies were built with the incorrect torsion bar. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 209, "seat belt assemblies.""
Consequence:
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy:

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Component(s) Involved: SEAT BELTS > FRONT > RETRACTOR
Date of incident: 2017-09-14

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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