2020 Chevrolet SILVERADO 2500 - Ratings, Complaints and Recalls

"i purchased this vehicle brand new from lunghamer chevrolet in pontiac, mi. i park my truck on a hill every day and as of around a week ago the emergency brake system won't disengage properly. i know it has been engaging since, my gas milage has decreased significantly. then, a warning light came on the dash, so i took it to wally edgar chevrolet in lake orion for diagnosis and they told me that the actuators and wiring harness need to be replaced. they said that there seems to be corrosion on the connector to the harness, and the actuators need to be replaced. since, my warranty is expired they will not cover the repairs and they quoted me $2,125. i only have 48,428 miles on this vehicle! if the emergency brake is engaged, couldn't it completely stop my vehicle without warning? i drive the highway every day! isn't this a safety concern? i don't go off road, i don't abuse this truck and i keep it clean as much as possible! yes, i live in michigan but, gm has been producing vehicles for quite a long time and i cannot believe they can't keep the wiring connector from corroding. i also went online to see if there were others that have experienced this, and i found one owner of the same model that had to fix it twice! [xxx] . i'm sure i could find more complaints but, i stopped there since i am so disappointed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"brakes are grinding and squeaking. sometimes does not seem like it will stop. chevrolet dealership says its a wearable part and nothing they can do. brakes are not supposed to grind and squeal. brakes have done this since brand new. contacted chevrolet about the service bulletin on the web bulletin 20-na-020. they state they can't help me and its not covered. it cleary has all the descriptions and symptoms of their bulletin. i made a formal complaint 9-9864406840. i just wan to be sure if something happens i am not held accountable for a manufacture that has a known issue but choses not to fix or be responsible for using bad parts."

"brake pad material is causing a glaze over on the rotor and cause a high pitch squeak. had a reacal on the pads and replaced with a different pair that was supposed to be better. since this has been done 3 days later started doing same thing again . now it is causing brakes to stick at low speeds and is becoming a safety issue and concern for me and my family riding in our truck."

"the brake pads which were installed from the factory are known by gm as being defective. this was acknowledged when technical bulletin 20-na-020 was released. the brake pads were know to contain low scorch friction material which can lead to premature wear. when this was discovered, gm began installing new pads which have a high scorch friction material and feature a new lining shim on the backing plate. gm failed to notify their customers of this problem. gm has done this deliberately since once the vehicle reaches over 7,500 miles, the pads are no longer under warranty. i discovered my vehicle was effected from this due to increasingly hearing a high pitch screeching sound coming from the vehicle. after immediately noticing the issue, i scheduled a service appointment and conducted my own research of this issue. this is when i discovered the technical bulletin. due to my vehicle having over 7,500 miles, i was advised the cost for replacement is my responsibility. the cost for replacement including parts and labor from chevrolet is approximately $750-$800. this issue is a direct safety concern and a known problem which gm failed to notify their customers of. gm deliberately withheld this information to shift the cost burden of replacement to customers beyond the 7,500 mile warranty period."

"front brakes are squealing and don’t seem to stop like they should. loud squeal starting at 5,000 miles and still continuing."

"the brakes have been squealing really loud. it does not matter if the truck is clean or dirty the brakes will squeal. their is a service bulletin out to fix this problem on trucks built before 9/01/2019, but since my truck was built on 9/09/2019 the problem should have been fixed. the dealer does not want to replace the brakes even though they squeal. the brakes squealing continue to be a problem and should also be replaced under warranty on trucks built after 9/09/2019."