2016 Chevrolet SS - Ratings, Complaints and Recalls

The 2016 Chevrolet SS 4 DR RWD does not have an overall safety rating available from the National Highway Traffic Safety Administration (NHTSA). However, it does come equipped with key safety features such as stability control, forward collision warning, and lane departure warning as standard. These advanced safety technologies can help prevent accidents and protect occupants in case of a collision.

In terms of complaints and recalls, this particular model has received 23 complaints and has been subjected to 7 recalls. It is essential for Chevrolet to address these concerns promptly to ensure the safety and satisfaction of their customers. Despite the lack of an overall safety rating, the inclusion of important safety features like stability control, collision warning, and lane departure warning should give drivers some peace of mind when considering the safety of the Chevrolet SS.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

23

Recall Count

7

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2016 Chevrolet SS 4 DR RWD Safety Features

Here are the safety features that come as standard on the 2016 Chevrolet SS 4 DR RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2016 Chevrolet SS 4 DR RWD Safety Ratings

Here we have the crash and rollover ratings for the 2016 Chevrolet SS 4 DR RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2014 Score 2016 Score 2017 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2014 Score 2016 Score 2017 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2014 Score 2016 Score 2017 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2016 Chevrolet SS

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the latest recall on chevy ss steering racks ( manufacturer recall no. : n192285350) states racks without gold plated contacts are unsafe and gold plated contacts started with model year 2017 production. this indicates all model year 2016 ss sedans need the steering rack recalled and replaced. mine is not listed on the recall and a gm representative [xxx] only checked the computer and said, 'your vin is not listed'. he could not say that i had gold contacts or that my steering rack is some how 'good' when all other model year production is covered by the recall. living @ 7000 ft in the rocky mountains a steering rack failure is a safety issue on curving mountain roads. i want to know is my recall omission an error or do i somehow have a safe steering rack among 13,000 bad racks on 2016 chevy ss sedans. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)."
Components Involved: STEERING
Date of incident: 2020-01-05
Complaint:
"i was driving on the highway at about 65 mph, and as i was going around a little bend the steering wheel got super heavy when i lost a little control and the message displayed that the power steering was having an issue. was very unsafe and worrying to happen while traveling on the highway."
Components Involved: STEERING
Date of incident: 2020-08-04
Complaint:
"subject: nhtsa campaign number 17v-382 dear sir/madam, i own a 2016 chevrolet ss, vin 6g3f25rw6glxxxxxx, on which the power steering recently failed while i was driving the car. i became aware of the subject recall, 'loss of electric power steering assist,' and contacted chevrolet's customer assistance center, who told me that my vin did not fall under the recall. they could not tell me what vins were included in the recall. instead, they issued me a $100 voucher toward service. i took the car to xxxxx chevrolet in fort worth who updated some software, charged me $300 and advised that the car does not fall under the recall and that replacing the steering gear will cost me $2500 if the unit fails again. the power steering failed. chevrolet did not fix it. the dealer sent me back out on the road with a defective car, telling me that when it fails again, should i survive and be able to bring it back to the dealer, that they will fix their own defect and charge me $2500. somehow, chevrolet does not see the irony in this. please help me if you can, before this car kills me. chevrolet must include my defective vehicle in the subject recall."
Components Involved: STEERING
Date of incident: 2019-10-10
Complaint:
"turned on car and service power steering appeared on the dash. drove car home with a stiff steer and all. turned car off/on and icon disappeared steering was back to normal."
Components Involved: STEERING
Date of incident: 2019-03-10
Complaint:
"i own a 2016 chevrolet ss sedan, there is currently a recall for the power steering rack due to the loss of power steering at random times due to their choice to cut costs in the initial assembly. my vin is not listed on the recall, my vehicle was made in december 2015, the recalled part was removed from production in april of 2016, i have tried to solve this issue in house with gm, i have had my vehicle inspected at my local chevrolet dealership as requested by gm's recall department. i have explained my situation too many times to them, this is my only vehicle and is very dangerous to drive on a daily basis, now that i have had my car inspected and the dealership service center agrees with me that the part is defective and my car needs the recall, i had to contact gm again, they weren't going to call me, i had to explain the whole situation to the same person i've been talking to. then told me he will call me in a week with an update. gm has left out multiple ss sedans from this recall, they're implying the repair will not be covered 100% by them. the recall report i am referring to is 17v-382. attached is the part number on my vehicle currently, furthermore this part is not available on gm's website anymore, there is a new part number for this part."
Components Involved: STEERING
Date of incident: 2019-01-07
Complaint:
"power stearing failure see service bulletin 17-h-009. car was in motion and a serious safety concern. gm says not part of recall but my car is in within the population build dates"
Components Involved: STEERING
Date of incident: 2018-02-12
Complaint:
"power steering failed while driving. this condition has been previously identified by gm and partially recalled under recall 17-248 for 2014-2016 chevrolet ss sedans. as outlined in nhtsa report # 17v-382 part# 92280375 is the bad component part#. i have attached a photo taken by the dealer who completed the repairs of the bad part on my vehicle. this is the same bad component part # that was also recalled on all caprice police pursuit vehicles with manufacturer recall # 22010 and outlined in nhtsa report 16v-160. gm has failed to adequately address the issue by knowingly still having vehicles with bad components on the road endangering the safety of the ss owners not covered under the recall as well as other motorist. a search of the auto enthusiats website shows several mentions of ss sedans in the 2014-2016 model year range equipped with the bad parts not covered by the recall so this potential failure is not limited in scope. i have informed gm of this issue and they refuse to take further action. this is a follow-up from an earlier report."
Components Involved: STEERING
Date of incident: 2020-07-05
Complaint:
"my vehicle recently experienced an electronic power steering failure while driving. the vehicle became significantly difficult to steer and i was fortunately traveling in a straight line and at a slow speed. if i had been traveling at highway speeds and in a corner the suddenness of the event could have quite possibly been catastrophic. the vehicle has 49k miles and i have owned the vehicle since new for approximately 25 months. this same vehicle was held by chevrolet for about 90 days for a qc hold for reasons that were undisclosed prior to taking delivery so i have no idea if the vehicle had been damaged in shipment somehow. this sudden failure seems to be the same failure and requires the replacement of the exact same parts that chevrolet has already issued a recall for concerning 2014-2016 vehicles of the same model. however, my vehicle is inexplicably not covered by the current recall. recall #17248. it seems to me that chevrolet is aware of recurrent failures with the electric power steering system and has failed to take full account of the problem with their limited recall that shows no rhyme or reason why some cars have been recalled and others have not.."
Components Involved: STEERING
Date of incident: 2020-07-05
Complaint:
"when driving the power steering goes out. i shut the car off and wait a minute and restart car and the power steering works again."
Components Involved: STEERING
Date of incident: 2017-01-08
Complaint:
"electric power steering failed while driving. made the car very difficult to drive."
Components Involved: STEERING
Date of incident: 2019-04-03

Recalls for the 2016 Chevrolet SS

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2014-2016 chevrolet ss and caprice police pursuit vehicles (ppv) that were previously repaired under nhtsa recall number 16v-518. the repair may not have been performed properly. the driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate."
Consequence:
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy:

GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100

Component(s) Involved: SEAT BELTS > FRONT
Date of incident: 2020-10-15
Recall:
"general motors llc (gm) is recalling certain model year 2014-2016 chevrolet caprice police pursuit vehicles manufactured may 14, 2013 through june 14, 2016, and chevrolet ss vehicles manufactured may 15, 2013 through april 27, 2016. the driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate."
Consequence:
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy:

GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

Component(s) Involved: SEAT BELTS > FRONT
Date of incident: 2016-07-08

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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