2017 Chevrolet SUBURBAN 1500 - Ratings, Complaints and Recalls

"the brakes fail on a regular basis!! if when backing out of a parking space you lightly press the brake, slightly release and try to depress the brakes again, power braking appears to be completely gone! the same applies moving forward. especially in high traffic situations. cars will move forward slowly. as you release the brakes and start to move but need to reapply as traffic starts to slow again the suburban requires maximum effort to press the brake pedal and get the vehicle to stop. i’m 240lbs. i have to press hard! my wife has almost rear ended multiple cars due to this issue. it’s typically low speed so the damage would be minimal to another vehicle. however, my wife is a school teacher! kids cross the teacher parking lot all the time! if she lets off her brakes to go and a student walks in front of the suburban, the results could be catastrophic! this is a major safety issue. i see there is already a recall for many vehicles just like mine!! please tell me why this is not being fixed on ours!! the problem can be reproduced on command. it almost sounds like it’s metal to metal contact when it happens. if you let your foot completely off the brake pedal and roll forward it will revert back to normal operation. it is only when there is a gradual release then reapplication of braking pressure applied to the brake pedal. it has not been taken to the dealership as we can’t afford it at the moment. there are no warning lights currently showing on the vehicle display. this has been happening for quite some time. probably six months or so but the website does not allow for a range of date. i put today’s date as my wife said she almost rear ended someone again today!!"

"service trailer brake system light keeps coming on even after replacing the unit it self."

"the brakes will sometimes not work properly. when the brake pedal is pressed when parking or coming to a stop, it takes longer for the vehicle to stop. the brake pedal will also vibrate when coming to a stop and "roll" to a stop. we have had our brakes checked twice in the last 3 months at the chevrolet dealership and they say the brakes are fine. we now had an incident where we were parking in a parking garage and nearly hit the wall in front of us because the brakes did not stop the car properly. we had the vehicle towed to the dealership to have the brakes checked again (february 3rd, 2023). we were afraid to drive it ourselves on the freeway. since it is the weekend, we have to wait until monday (2/6/2023) for them to check our vehicle. we are going to let the dealership know what we have found online with the "recall" of certain 2017 chevrolet suburbans about a defect in the brake assist and power brake vacuum pump. this has been an ongoing issue we've had since we purchased the vehicle (new purchase in 2017), but it has progressively gotten worse."

"antilock brake system makes it hard to press brakes mostly traveling at lower speed like when i’m parking. previously had it reprogrammed because of a recall but it continues to have this issue periodically. now i’m being told i need to replace to brake vacuum?"

"the contact owns a 2017 chevrolet suburban. the contact stated while driving at approximately 5 mph and slowing to park the vehicle in his residence driveway, the brakes failed to function and the vehicle rolled into a large plastic refuse bin. there was minor damage to the front driver side of the bumper. the contact stated that he buffed out the damage. the contact stated that he did not feel the normal pressure from the brake pedal. the contact placed the vehicle into reverse (r) to back away from the refuse bin and again the brakes failed to function. the contact stated that the "brake assist" light was illuminated. the contact had not taken the vehicle to a local dealer, it was not diagnosed. the contact stated he replaced all four brake pads on his vehicle. the manufacturer had been informed of the failure. the failure mileage was 56,027."

"when i’m parking the car back and forth brake gets very hard to press and hard to stop and also after turning off trying to start but having hard time because of the brake is not applicable i have to press very hard these are the problems i have thank you"

"at low speeds the brakes slip causing the vehicle to glide and not stop in the forward and reverse position. almost hit pedestrian and other vehicles. this was reproduced by my auto technician. no warning lights on dash."

"brakes are shuttering at low speeds, and failing at low speeds. while in parking lot, attempting to park in parking space, brakes failed both in reverse and drive, posing a hazard of collision and possibly bodily damage."

"the brake assist failed while driving slow in a parking lot. i could not stop the vehicle and narrowly missed an alert driver . warning alerted me while it was happening... no advance warning."

"there is no brake assist at low speeds. vacuum pump seems not to be functioning. hard pedal hard to stop at parking lot speeds."