2009 Chevrolet SUBURBAN - Ratings, Complaints and Recalls

The 2009 Chevrolet Suburban 1500 has a solid safety profile with top marks in front and side crash ratings, earning a 5-star rating for both the driver and passenger sides. The rollover ratings are average at 3 stars, indicating a moderate rollover risk. Additionally, the Suburban is equipped with standard electronic stability control, which enhances its safety features.

However, it's worth noting that the vehicle does not have forward collision warning or lane departure warning systems, which could be considered as a drawback in terms of advanced safety technology. Furthermore, there have been 159 complaints reported and 5 recalls issued for this model, showing a higher than average frequency of issues that owners should be aware of.

Top stats at a glance

Complaint Count

159

Recall Count

5

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2009 Chevrolet Suburban 1500 4-DR. w/SAB Safety Features

Here are the safety features that come as standard on the 2009 Chevrolet Suburban 1500 4-DR. w/SAB

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2009 Chevrolet Suburban 1500 4-DR. w/SAB Safety Ratings

Here we have the crash and rollover ratings for the 2009 Chevrolet Suburban 1500 4-DR. w/SAB Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2009 Score 2024 Score
Overall Front Crash Rating Not Rated Not Rated 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 3 5 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2009 Score 2024 Score
Overall Side Crash Rating Not Rated Not Rated 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated Not Rated 5
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated 5
Overall Side Barrier Rating Not Rated Not Rated 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2009 Score 2024 Score
Rollover Rating 3 3 3
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated 5

Complaints for the 2009 Chevrolet SUBURBAN

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i am still waiting for this recall to be fixed. why is this taking so long? every time i drive this vehicle, it is a danger for my passenger due to the defective airbag. it almost seems to me that maybe this is a stall tactic so there will be less of a cost for the repairs due to the less vehicles still on the road. just my opinion. i would like to know what is taking so long to fix. it is already late 2021 and this vehicle is a 2009. wow. i guess the safety of the customers is second to the cost of repairs."
Components Involved: AIR BAGS
Date of incident: 2021-02-02

Complaint:
"passenger airbag sensor has been on for years, and i have been waiting for many years for this particular recall to be fixed! it is ridiculous that nothing is being done and people like me are forced to be driving their families around in such unsafe vehicles!!!!! i have filed multiple complaints, and have called the manufacturer multiple times, to get nowhere fast! why even have this system set up for recalls if you dont do anything about them???? it's sickening to think of someone having to fill this complaint out after the fact of injury or death to a love one- what's the point?"
Components Involved: AIR BAGS
Date of incident: 2011-01-02

Complaint:
"the airbag light will not turn off and there is nothing wrong with the vehicle."
Components Involved: AIR BAGS
Date of incident: 2020-01-02

Complaint:
"owners are convinced that a cracked dashboard could compound the severity of a the vehicle dash is damaged i am stating that it could shatter into pieces upon airbag deployment and send shards of dashboard flying at both the driver and their passengers. the shards could also lacerate the airbags and render them useless. my dash has cracked and separated with no additional stress from vehicle occupants. this damage happens as the vehicle is parked the sun weakens the material,then as the vehicle is driven it creates stress cracks. moreover any dash related repair will further damage the dash. for example this is one of the reasons gm has been so resistant to a takata air bag recall knowing that it will likely require the entire dashboard to be replaced."
Components Involved: AIR BAGS
Date of incident: 2014-05-02

Complaint:
"tl* takata recall. the contact owns a 2009 chevrolet suburban. the contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. the vehicle was taken to fremont chevrolet (5850 cushing pkwy, fremont, ca 94538; (510) 445-8700) where it was confirmed that the part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2016-01-01

Complaint:
"it has been several years since the takata airbag recall was announced. the local dealer, bunnin chevrolet, has continually been unable to consumate the recall for my vehicle. what can be done to remedy this danger, short of not driving the vehicle?"
Components Involved: AIR BAGS
Date of incident: 2017-01-01

Complaint:
"tl* the contact owns a 2009 chevrolet suburban. the contact stated that while his wife was driving at a low rate of speed, she attempted to make a left turn and was hit by a car coming from the opposite side. the air bags did not deploy upon impact. the driver was treated for whiplash and multiple bulged disks in her back which would require surgery. a police report was not filed. the driver was able to drive the vehicle home after the accident. the contact stated that the vehicle had been included in nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. the dealer nor the manufacturer had been notified of the failure. the vehicle had yet to be repaired. the failure mileage was approximately 167,000."
Components Involved: AIR BAGS
Date of incident: 2021-05-02

Complaint:
"no good *tr"
Components Involved: AIR BAGS
Date of incident: 2020-01-05

Complaint:
"tl* takata recall. the contact owns a 2009 chevrolet suburban. the contact received notification of nhtsa campaign number: 16v381000 (air bags). the contact stated that rick hendrick chevrolet of buford (located at 4490 s lee st, buford, ga 30518) exceeded a reasonable amount of time for the recall repair. the manufacturer had not been made aware of the issue. the part was not available for the repair. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: AIR BAGS
Date of incident: 2016-01-07

Complaint:
"tl* the contact owns a 2009 chevrolet suburban. the contact discovered nhtsa campaign number: 16v381000 (air bags). the contact called nhtsa and was informed that the vin was included in the recall, but the parts were not available. the manufacturer and dealer were not contacted. the contact had not experienced a failure. vin tool confirms parts not available."
Components Involved: AIR BAGS
Date of incident: 2020-09-10

Recalls for the 2009 Chevrolet SUBURBAN

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2009 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, silverado 2500, silverado 3500, suburban, tahoe, gmc sierra 1500, sierra 2500, sierra 3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, gm is recalling certain 2007-2008 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming or "zone c." these vehicles are equipped with non-desiccated passenger frontal..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

Recall:
"general motors, llc (gm) is recalling certain 2013 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, gm is recalling certain 2010 cadillac escalade, escalade esv, and escalade ext, chevrolet avalanche, silverado 1500, silverado 2500/3500, suburban, tahoe, gmc sierra 1500, sierra 2500/3500, yukon, and yukon xl vehicles originally sold, or ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." additionally, gm is recalling certain 2009 cadillac escalade, escalade..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

Recall:
"general motors, llc (gm) is recalling certain 2007-2011 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl, and 2009-2011 chevrolet silverado 2500, silverado 3500, gmc sierra 2500 and sierra 3500 vehicles originally sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands or "zone a." additionally, gm is recalling certain 2007-2008 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado 1500, suburban, tahoe, gmc sierra 1500, yukon, yukon xl vehicles originally sold, or ever registered, in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." these vehicles are equipped with non-desiccated passenger frontal..."
Consequence:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy:

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

Component(s) Involved: AIR BAGS > FRONTAL > PASSENGER SIDE > INFLATOR MODULE
Date of incident: 2021-02-05

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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