2021 Chevrolet SUBURBAN - Ratings, Complaints and Recalls

The 2021 Chevrolet Suburban has an overall safety rating of 4 out of 5 stars according to the data provided. It scored well in various crash tests, with a 5-star rating for overall side crash, side barrier, and side pole crash tests. The vehicle also received a 4-star rating for both overall and front crash tests. Despite these good ratings, the rollover rating was 3 out of 5.

In terms of safety features, the Chevrolet Suburban comes with standard electronic stability control, standard forward collision warning, and optional lane departure warning, enhancing its overall safety profile.

It's worth noting that there have been 45 complaints reported for this model and 10 recalls, indicating that there have been some issues with the vehicle that consumers should be aware of. Additionally, there is an ongoing investigation into one aspect of the vehicle.

Overall, the 2021 Chevrolet Suburban offers good safety ratings in various crash scenarios and comes with important safety features. However, potential buyers should be aware of the reported complaints and recalls associated with this model.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

45

Recall Count

10

Investigation Count

1

Safety Rating

4/5

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Safety Features

2021 Chevrolet Suburban SUV 2WD Safety Features

Here are the safety features that come as standard on the 2021 Chevrolet Suburban SUV 2WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2021 Chevrolet Suburban SUV 2WD Safety Ratings

Here we have the crash and rollover ratings for the 2021 Chevrolet Suburban SUV 2WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2021 Score 2024 Score
Overall Front Crash Rating Not Rated 4 4
Front Crash Driver Side Rating 4 5 5
Front Crash Passenger Side Rating 3 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2021 Score 2024 Score
Overall Side Crash Rating Not Rated 5 5
Side Crash Drivers Side Rating Not Rated 5 5
Side Crash Passenger Side Rating Not Rated 5 5
Combined Side Barrier Pole Rating - Front Not Rated 5 5
Combined Side Barrier Pole Rating - Rear Not Rated 5 5
Overall Side Barrier Rating Not Rated 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2021 Score 2024 Score
Rollover Rating 3 3 3
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated 5 5

Complaints for the 2021 Chevrolet SUBURBAN

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2021 chevrolet suburban. the contact stated while driving approximately 35 mph, the engine started to misfire, and the vehicle lost motive power. the contact stated that the check engine and other unknown warning lights were illuminated. the contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the lifters had collapsed. the lifters were replaced on only one side of the engine. the vehicle was repaired. the contact stated that the failure recurred one week after the repair. the manufacturer had been informed of the failure. the failure mileage was 36,126."
Components Involved: ENGINE
Date of incident: 2025-03-03
Complaint:
"engine stalled while driving on middle of the highway, lucky i was able to pull over to the breakdown lane by putting vehicle in neutral. i had reported the issue to the chevrolet onstar roadside assistance but while trying to get tow truck i had tried to start the engine multiple times and finally it started and left the engine light on dashboard. it was really scary with my kids in vehicle. chevrolet should really look into this issue. my vehicle less than couple of year old and has only 16k miles."
Components Involved: ENGINE
Date of incident: 2023-03-07
Complaint:
"2nd time in less than a year it has had lifter failure. we travel almost every weekend and this puts my family in danger being broken down on a highway, especially at night. yes it has been confirmed and have been told that it is a wide spread problem no notice before it happened"
Components Involved: ENGINE
Date of incident: 2023-03-05
Complaint:
"the contact owns a 2021 chevrolet suburban. the contact stated while driving 80 mph, the vehicle started shuddering and the engine was misfiring. the traction control, adaptive cruise control, and check engine warning lights illuminated. the vehicle then downshifted to 40 mph independently. the contact turned the hazard lights on and continued to drive approximately 35-40 mph. the vehicle was taken to the local dealer where it was diagnosed that two sets of engine lifters were bent and needed to be replaced. the manufacturer was notified of the failure and covered the replacement of one set of engine lifters under warranty while the other set was replaced at the owner’s expense. the vehicle was repaired. the failure mileage was approximately 12,800."
Components Involved: ENGINE
Date of incident: 2022-08-04
Complaint:
"this vehicle has a problem with their lifters in the motor. it breaks down and you cause your engine to start shaking and makes a click sound like if its rubbing to something in the motor to cause a future problem in the motor and engine light comes on. many people have experienced this same problem with this make and model. my left lifter when out and they fixed it but what about my right lifter why didn't they replace the right lifter. this is a problem that chev knows, and they have not recalled the lifters. chev going after the company that made these lifters, so they know it's a problem why hasn't this been recalled? what if i was on a long road trip when this happens. this could blow out the motor and i could be stranded in the middle of now where if this happens."
Components Involved: ENGINE
Date of incident: 2023-12-03
Complaint:
"after getting it serviced for airbag issue at the blasius chevrolet dealership in waterbury, ct. a week later, the car was was shaking while driving back home for work, the esc message came up, forward collision came up, and traction control message also came up. dropped it off at the dealership and said it was bad gas. two days later, i was told that the misfire is caused by the lifter and pushrod was broken and that another 2021 suburban came in with the same issue but was suggesting it was our fault. there has been alot issues l84 engine that the misfire is due to a collapse lifter with less than 20k miles."
Components Involved: ENGINE
Date of incident: 2021-10-09
Complaint:
"the contact owns a 2021 chevrolet suburban. the contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. the contact pulled over and contacted the manufacturer, who provided a tow to the dealer. the dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. the contact related the failure to the technical service bulletin number: pip5776c. the vehicle was repaired. the failure mileage was 6,600."
Components Involved: ENGINE
Date of incident: 2021-05-05

Recalls for the 2021 Chevrolet SUBURBAN

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors, llc (gm) is recalling certain 2019-2021 chevrolet silverado 1500 and gmc sierra 1500, 2021 chevrolet suburban and tahoe and gmc yukon xl and 2020-2021 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles. the seat belt brackets may not be secured to the seat frame in the front-row center seating position."
Consequence:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy:

GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Component(s) Involved: SEAT BELTS
Date of incident: 2020-12-17
Recall:
"general motors, llc (gm) is recalling certain 2020 chevrolet bolt ev and 2021 gmc canyon and sierra 1500, 2500 and 3500, yukon, yukon xl, cadillac escalade and escalade esv and chevrolet blazer, camaro, colorado, equinox, silverado 1500, 2500 and 3500, suburban and tahoe vehicles. incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. if an incorrect bolt was used, the seat belt may not be properly attached to the vehicle."
Consequence:
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy:

GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Component(s) Involved: SEAT BELTS
Date of incident: 2020-12-23
Recall:
"general motors, llc (gm) is recalling certain 2021 cadillac escalade, escalade esv, gmc yukon, yukon xl, chevrolet suburban, and tahoe vehicles with third-row seating. the third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts."
Consequence:
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
Remedy:

GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.

Component(s) Involved: SEAT BELTS
Date of incident: 2021-03-18

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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