2017 Chevrolet TRAX - Ratings, Complaints and Recalls

The 2017 Chevrolet Trax SUV AWD received excellent safety ratings across the board with a perfect score of 5 in overall, front crash, and side crash ratings. The vehicle also scored a 4 in rollover rating, indicating a very low possibility of rollovers. In terms of safety features, this car comes equipped with standard electronic stability control, and optional forward collision warning and lane departure warning systems, which can further enhance driver safety.

However, it is important to note that there have been 84 complaints reported for this vehicle, along with 3 recalls. While the safety ratings are impressive, it is always recommended for car owners to stay informed about any potential issues and ensure that all recalls are addressed promptly to maintain the safety and reliability of their vehicle.

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Top stats at a glance

Complaint Count

84

Recall Count

3

Investigation Count

0

Safety Rating

5/5

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Safety Features

2017 Chevrolet Trax SUV AWD Safety Features

Here are the safety features that come as standard on the 2017 Chevrolet Trax SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2017 Chevrolet Trax SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2017 Chevrolet Trax SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2015 Score 2017 Score 2024 Score
Overall Front Crash Rating 5 5 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2015 Score 2017 Score 2024 Score
Overall Side Crash Rating 5 5 Not Rated
Side Crash Drivers Side Rating 5 5 Not Rated
Side Crash Passenger Side Rating 5 5 Not Rated
Combined Side Barrier Pole Rating - Front 5 5 Not Rated
Combined Side Barrier Pole Rating - Rear 5 5 Not Rated
Overall Side Barrier Rating 5 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2015 Score 2017 Score 2024 Score
Rollover Rating 4 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 5 Not Rated

Complaints for the 2017 Chevrolet TRAX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"my check engine light came on at about 46,000 miles. the mechanic showed me that the oil was burned at looked like chips of metal. he said that the turbo charger was cracked also. he replaced everything and flushed the system clean. he video taped the whole repair process. now, 8,000 miles later, the check engine light is back on and the very same problem has repeated itself. i looked on the internet and found hundreds of blogs with thousands of consumers with the same problem. all of them state that the turbo charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. they all state that the repair is about $3,000.00. some are on their 3rd and 4th go-around with this problem. they state that chevrolet does not respond. i, personally, contacted the dealership that sold me my care and reported the problem. i was told that mine was an isolated incident and then they tried to sell me another car. here is only one blog with all the consumers' complaints about this one matter: [xxx] i paid around $35,000.00 for this car at the time of purchase. i paid it off early. you can tell by the low mileage that i do not drive my automobile hard. i keep it well maintained. at 50,000 miles, it cannot be driven until i invest another $3,000.00 in repairs....that i just paid 8,000 miles ago for the the same repeating problem. i need chevrolet to do one of three things: 1) resolve the root problem that keeps causing this ongoing problem and fix my car permanently of this problem at no charge; 2) give me a different model car that has 50,000 miles as an exchange; 3) refund 2/3 of my money so that i can get a different vehicle. they have left me with no automobile to drive. they act like i am too stupid to understand that the problem lies with them (probably because i am female). they try to convince me to spend yet another 35,000 to 40,000 dollars on a different new car. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-06-10
Complaint:
"this is the second vehicle which has the same problem, no heat, we check the anti-freeze and it is just fine. all the internal heat controls are working just fine. the vehicle does not overheat and works just fine."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2024-05-01
Complaint:
"the car was able to be driven without the key in close proximity. one incident happend and the key was left in a friends car. i was able to drive the car to my next location and only noticed when i went to start the car up again. the second incident happend after someone else used my car. i found the key at home and had to take the key to the car to be retrieved."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2023-04-03
Complaint:
"i own a 2017 chevy trax. my awd warning light came on saying the awd system was shut off. it cost me $430.00 to replace the rear differential because it was in such bad shape. that is ridiculous to have that happen in only 3 years."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2021-09-12
Complaint:
"i was driving down the street, normal speed and the car was stalling ( like a putt putt). i took the car in to chevy, they had it for a couple of days and stated they could not figure out what was wrong with it. i picked the car up and about 15 miles out, i put the car in reverse and it cut off. i then put the car in park, it cut off, i did that about 5 times. i called to have them tow it. the dealership stated it cut off on them the next day but after 65 days and less than 200 miles later they couldn't figure out what was wrong with it. they returned the car to me and a week later 10/15/2019 its back to the putt putt."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2019-06-08
Complaint:
"do to, lower control arm weld being defective, noticed that uneven wear of both friend tires noticed. the control arm was replaced on 9/19/2019. who is responsible for the wear of the tires. need new tires. i mentioned the wear to the adviser and i was told to contact the company."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-07-09
Complaint:
"i was sitting in the vehicle parked waiting for the rain to pass. front window was cracked. when i heard a loud bang. turned around the back window on the driver side had shattered. this is the 3rd time one of my windows on this car has just shattered. nothing was thrown into the car no vehicles had driven by."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-04-06
Complaint:
"the first time it happened, i was entering the highway, trying to merge with traffic. as i accelerated, my engine revved, but did not shift gears (as i was merging with traffic who were traveling at speeds of 60 mph and higher), lurched and dropped down to 20 mph (somehow didn't get rear-ended). in a 6 month span, this has happened 3x. the 3rd time was on a stretch of road where i was traveling about 45 mph coming up on a car in the left-hand lane (on a 2 lane street) making a left-hand turn. needed to switch lanes to go around. increased speed, car hesitated, revved, lurched, and never really switched gears. somehow made it without getting rear-ended. took car to dealership. dealership said computer in car didn't register any of those incidents, so in essence they can't find anything wrong with it. i feel like i'm driving a ticking time bomb. waiting for it to just stop or decelerate while entering the highway and get me killed. hoping that my children aren't in the car should that ever happen."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-06-02
Complaint:
"i have had this happen twice with my vehicle and i notified the dealer of this and nothing was done. twice now i have been driving on a highway going at a speed no more than 60 began to accelerate and had the rpm shoot up to 8 and the mph shoot down to almost zero. i do a slight acceleration and the car comes almost to a complete stop like the engine cut out. the first time i didn't really worry about it but it has happened twice now and could cause a very serious accident. the car also begins to shake after about 30 minutes of being on this happens when i'm driving and while sitting in the car while it's in park."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2020-03-03
Complaint:
"they designed a pressure valve underneath the rear bumper fascia with a hole large enough for rodents and small animals to have access to the cabin of the car without destroying any part of the car to gain access. it is essentially an open door for squirrels, mice, rats to use then nest in the car unbeknownst to the owner. it comes with the danger of a rodent popping out while driving or spreading diease throughout the cabin of the car via the air ducts. i feel the cabin of the car should be a sealed unit. the only way i feel this should be deemed an environmental issue is in the case of an animal destroying a part in order to gain access to the cabin of the car. in this instance there is no damage in order to gain access the cabin and it is the same as leaving a car door open 24/7 hoping nothing bad happens. i have reported this to general motors and no one seems to understand the frustration i am having."
Components Involved: UNKNOWN OR OTHER
Date of incident: 2018-10-01

Recalls for the 2017 Chevrolet TRAX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors llc (gm) is recalling certain 2017-2019 chevrolet trax vehicles. a joint in one or both of the front lower-control arms may have been improperly welded. an improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle."
Consequence:
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy:

GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began June 14, 2019. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is A182202370.

Component(s) Involved: SUSPENSION > FRONT > CONTROL ARM > LOWER BALL JOINT
Date of incident: 2019-04-18
Recall:
"general motors llc (gm) is recalling certain 2015-2018 chevrolet trax vehicles. a joint in one or both of the front lower control arms may have been improperly welded. an improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle."
Consequence:
A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Remedy:

GM will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge. The recall began November 6, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A192261870.

Component(s) Involved: SUSPENSION > FRONT > CONTROL ARM > LOWER BALL JOINT
Date of incident: 2019-09-12

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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