2024 Chevrolet TRAX - Ratings, Complaints and Recalls

"i paid extra for the wireless android system on my car so i would not be tempted to text while driving and stay hands free as 3,522 people were killed in 2021 by distracted driving. the wireless android has not worked since i purchased the vehicle on 8/29/2023. the local dealership has identified the radio as the reason and has one on order. the part has been on order since mid-october and there is no expected delivery date. i tried contacting the chevrolet resolution center directly and never received a response. i then contacted the bbb and after the bbb contacted chevrolet received a response from the chevrolet resolution center. the representative could not provide an expected delivery date and promised to check with the local dealership and keep me updated. i then contacted my state's attorney general's office and then sent in a complaint to chevrolet. a chevrolet representative contacted me but could not provide any helpful information. that representative informed me the radio was not made by chevrolet and that chevrolet has no control over that vendor and had no way to track the order. the rep also stated she would check with the local vendor and provide regular updates as well as give me some chevrolet award points as an apology. chevrolet is not taking care of issues with their vehicles. the trax forum has many entries from owners with similar issues. given the regularity of ads i see on television and billboards concerning the dangers of distracted driving, and the hands-free laws in effect, i feel passive connections such as wireless android connections are an enhancement to driving safely. chevrolet is trying to shift the responsibility to the local dealership even though the local dealership has done everything they have dome to order the part and are following chevrolet's procedures. chevrolet is not fixing their issues and neem motivation from a higher authority."

"i bought my car in june of 2023 and after about 2 weeks of driving it i noticed when i drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last friday november 10 2023 the dealership replaced the noise cancellation moduler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through bluetooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple carplay was the main reason i bought the vehicle."

"unknown. on october 23,2023, at approximately 1:10am, car was parked and off, received notification that alarm was going off. when i check the vehicle, it was in flames. boston fire dept extinguished the fire. police report was made the following morning, october 24,2023. i've contacted gm and i am still awaiting response. car was a brand new 2024 chevy trax. geico insurance reported it to be total loss."

"i have had the car for two weeks and now the driver side window has completely stopped working. i can’t roll the window up or down."