2020 Ford ECOSPORT - Ratings, Complaints and Recalls

The 2020 Ford EcoSport SUV FWD has an overall safety rating of 4 out of 5, indicating good safety performance. It achieved high ratings in both front and side crash tests, with a 5-star rating for overall side crash protection. The car is equipped with standard electronic stability control, which enhances vehicle stability and helps prevent skidding or loss of control. However, it does not feature forward collision warning or lane departure warning systems, which could provide additional safety benefits.

In terms of complaints and recalls, the EcoSport has 101 reported complaints and 2 recalls. While the number of complaints is relatively high, the presence of recalls indicates that Ford is proactively addressing any potential safety issues with the vehicle. Overall, the EcoSport offers solid safety performance with room for improvement in terms of safety features and addressing reported complaints.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

101

Recall Count

2

Investigation Count

1

Safety Rating

4/5

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Safety Features

2020 Ford EcoSport SUV FWD Safety Features

Here are the safety features that come as standard on the 2020 Ford EcoSport SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2020 Ford EcoSport SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Ford EcoSport SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2018 Score 2020 Score 2022 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 4 4 4
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2018 Score 2020 Score 2022 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2018 Score 2020 Score 2022 Score
Rollover Rating 3 3 3
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2020 Ford ECOSPORT

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i was on a ramp going from one highway to another when the engine oil pressure warning came up. within seconds after the engine started to reduce speed and the engine light came on. the wrench light came on and the engine continued to reduce speed. i had to put my hazard lights on and try to slowly get it to the dealership that was luckily only a couple exits away. i had my 3-year-old in the back seat. the dealership reports the whole engine needs to be replaced. we are down one vehicle and have to wait for a new engine. i no longer feel safe in this vehicle and researched the car to see if others have experienced this. i just saw that there is a known engine issue now and feel my fairly new car now is worthless. who would buy a vehicle that has a known engine issue that can put your family's safety at risk with no known repair yet. the vehicle has only over 40,000 miles on it."
Components Involved: ENGINE
Date of incident: 2025-06-01
Complaint:
"my car had a low oil pressure warning shortly after 60,000 miles. shortly after, my check engine light also went on. i took my car to a ford dealership where they acknowledged this is a problem with the ford ecosport. the dealer told me that my entire engine needs replaced and it will be $6,800. without compassion told me "there are 3 more ecosports in the back getting engines". when i inquired about the recent recall i was told they don't have to fix anything free of charge because the recall technically is not in effect. this happened on january 18th, 2024. my concerns: 1. dealers are being unreasonable. 2. i was driving my child in this car since 2020. ford has known since 2021 that there is a safety issue. but because no one actually died it's ok? i know the recall is coming. but i want to add my name to the list of customers who were given faulty cars that ford knew were unsafe."
Components Involved: ENGINE
Date of incident: 2025-06-01
Complaint:
"we bought a car on halloween of '22 with 13k miles. in july of '23 our engine blew to wetbelt degrading. we replaced that engine and in august of '23 it blew again due to the same issue. replaced that engine and in jan of '24 it happened a third time, both times lasting less than 5k miles. we have maintenaned regular maintenance on the original, and the 2 replacements never reached the maintenance schedule times. these vehicles are extremely dangerous as the motor locks up as well as the brakes. when the engine goes, it's nearly impossible to steer or even brake. these vehicles should not even be on the road! even with a recall, ford is still unwilling to even help at all. they are literally risking their customer's lives for a profit."
Components Involved: ENGINE
Date of incident: 2025-08-01
Complaint:
"car became sluggish and loud for a couple days before car indicated oil pressure issue car is now inoperable need fixed but don't have the money because car is still financed with ford and no help with issue was informed its all our responsibility i just want my car fixed or told i'll be reimbursed if i have it repaired myself"
Components Involved: ENGINE
Date of incident: 2024-03-12
Complaint:
"the contact owns a 2020 ford ecosport. the contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling). the contact stated that while his wife was driving 70 mph, the oil pressure warning light illuminated. the vehicle was steered to the side of the road and was turned off. the vehicle was towed to the residence and then towed to a dealer to be diagnosed. the contact was informed that the engine needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was approximately 80,000."
Components Involved: ENGINE
Date of incident: 2024-12-01
Complaint:
"the contact owns a 2020 ford ecosport. the contact stated while driving 65 mph, the low oil pressure warning light was illuminated. the contact continued driving; however, the vehicle failed to respond upon depressing the brake pedal. the contact stated that the vehicle lost motive power and the contact was able to pull into her driveway. the contact engaged the electric parking brake and parked the vehicle. the vehicle was towed to the dealer, where it was diagnosed that the oil pump belt was fractured, and the engine needed to be replaced. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 23v905000 (engine and engine cooling). the manufacturer was not notified of the failure. the failure mileage was 63,714."
Components Involved: ENGINE
Date of incident: 2024-03-12
Complaint:
"low oil pressure warning on dash, engine lost power while driving. vehicle stalled and would not restart. oil level was good. towed to shop and was informed of an oil pump drive belt failure causing internal engine damage and turbocharger failure. no warning lights prior to incident. i am the technician filing this for our customer."
Components Involved: ENGINE
Date of incident: 2025-02-12
Complaint:
"oil pump failure at 70000 miles leaving daughter stranded"
Components Involved: ENGINE
Date of incident: 2023-08-01
Complaint:
"the low oil pressure light came on and we took the vehicle to a shop and they told us that we need an engine"
Components Involved: ENGINE
Date of incident: 2024-11-12
Complaint:
"on december 18, 2023 i started my vehicle for the day when i noticed the low oil pressure warning come on and off very fast, didn’t think anything of it because it didn’t do it the rest of the day. the next day the same thing happened, very fast flicker of the warning so i made an appointment with the dealer to have it checked out. december 20, 2024 it stayed on longer this time and the red oil indicator came on as well. dropped it off at the dealer on december 21, 2023 & after testing the issue was the oil pump failing and the vehicle needed an engine replacement at 59,294 miles. the dealer stated the car had no oil pressure, metal flakes in the oil, damage to cam caps and heat scoring. luckily it was covered under the powertrain warranty or it would have been over $6000 to have repaired. they did however replace it with a remanufactured engine so i assume i’ll be dealing with this issue again once this engine nears 60,000 miles so not too happy about that."
Components Involved: ENGINE
Date of incident: 2024-06-12

Recalls for the 2020 Ford ECOSPORT

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2020 ecosport and 2019-2020 transit connect vehicles. depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection.""
Consequence:
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Remedy:

Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Component(s) Involved: AIR BAGS > FRONTAL > DRIVER SIDE > INFLATOR MODULE
Date of incident: 2020-12-17

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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