2018 Ford EDGE - Ratings, Complaints and Recalls

"i was driving to a client and while on the interstate the alarm for engine temperature high came on. i pulled off immediately and put my emergency flashers on. i turned off the engine and waited 15 minutes as the manual said to do. i immediately went to buy anti freeze because it was low which was strange because we had the vehicle for two months at this point. once i put the coolant in i checked the oil and it was fine. the car was ok and ran fine for about 1 week.we had made several calls to the dealership to have it repaired but they would not tow it at first until.ot broke down. three weeks later. i called ford because there is a class action lawsuit against them for failing to notify owners of a possible defect with the leak in engine coolant. now the car needs a new engine because of a blown head gasket which the car was not driven very much after the initial incident happened it was only driven when we thought it was okay we did not know how serious the problem was until we researched the fact that it could have caught on fire it could have broke down in the middle of the highway thankfully the day that it broke down i was getting ready to take my son to school and it stopped right there in the middle of the driveway i could not get it to my parking spot so it was almost in the middle of our street. they finally agreed to have it towed without payment from us because we did not know about any issues and this came on all of a sudden with the car being not that old we did not expect this to be a problem or did we know how serious it was if someone from the dealership or someone from ford would have let us know that there was a potential engine coolant problem then we could have had it remedied much sooner but with the dealership being many miles away we could not drive it there to have it serviced. i talked to ford and they said to call or report it to the place i'm reporting it to right now because they said there's nothing they can do to help."

"after noticing the car ran rough at start up, the "check engine" light illuminated and white smoke appeared under the vehicle, the car was immediately towed to a ford dealership. because of the smell and white smoke, it was known that this issue was with the antifreeze/coolant for the vehicle. once towed and checked out, the service provider found coolant had leaked between cylinders 2 and 3. this was caused by a leaking head gasket and/or faulty design of the engine's coolant system. because of the leakage, the service department of the ford dealership contacted me and told me that i would need the long block replaced and it is costing me $4,723.66 to repair a problem that was a manufacturing issue. this issue is a safety concern because the leakage causes the engine to overheat and either shut down or catch fire from the coolant being in the wrong spot. thankfully, my family is unharmed because i noticed the issue, but this is something that should be repaired. the vehicle only has 75,000 miles on it as a 2018. the standard warranty was expired, but the vehicle should be able to last longer than this mileage without having an engine replaced. this is a well known issue with this vehicle, as a technicians service bulletin has bee made for it. due to the safety issues, i believe that ford should be responsible for this cost and a recall should be made to ensure the safety of ford edge drivers. i know that other models of ford vehicles have been recalled and are experiencing the same problems."

"the contact owns a 2018 ford edge. the contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. the vehicle was taken to an independent mechanic, who determined that there was a misfire on cylinder #4. the vehicle was repaired, but the failure reoccurred. the vehicle was taken back to an independent mechanic, who diagnosed a failure with the head gasket. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 65,000."

"the vehicle would run rough and falter upon cold start. the "check engine" light activated. the code indicated a misfire in cylinder #2 "permanent". the local ford dealership diagnosed the issue and informed me that coolant was getting into the cylinder and could eventually cause the engine to fail and pose a safety issue. the vehicle probably had 74,000 or less when i first noticed the symptoms. initially, i replaced all the ignition coils and spark plugs, but it did not resolve the issue. at time of engine replacement, the vehicle had 76,195 miles on the odometer."

"my 2018 ford edge is needing an engine replacement. this is related to a technical service bulletin that ford motor company released in december of 2019. tsb, 19-2346 and tsb22-2229. i am still covered under an extended warranty and powertrain warranty but they warranty companies are telling me because i had one oil change laps by 1,900 miles that it is not covered under warranty. regardless, if it is covered under warranty or not, this should be something that ford motor company pays for. considering it is a known issue, there are open class action, lawsuits, and open forms about these recalls that haven't yet been called recalls."

"ford dealership did an inspection due to check engine light being on and found ford edge 2018 needs a new engine due to coolant leaking into cylinders and pistons failing. the 2018 ford edge has 83,000 miles on it and is 5 years old and no longer under warranty."

"the contact owns a 2018 ford edge. the contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the exhaust tip. the contact also stated that the engine had been idling roughly and consuming an excessive amount of coolant. the vehicle was taken to the dealer. the vehicle was diagnosed with coolant intrusion and a failed engine. the contact was informed that the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 76,500. the vin was unavailable."

"the contact owns a 2018 ford edge. the contact stated that while driving on several occasions, at approximately 70 mph, the vehicle lost motive power. the check engine warning light was illuminated on several occasions. the vehicle was steered to the side of the road for approximately 10 minutes and then restarted. the vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. the vehicle was repaired three times. the manufacturer was notified of the failure. the failure mileage was approximately 66,000."

"coolant intrusion to engine, causing thick white smoke from exhaust . engine light on . causing spark plugs to be replaced . having to replace coolant weekly in vehicle"

"engine light came on and took 2018 edge to mechanic. diagnostic indicated misfiring of piston 2 and 3. started by changing the spark plugs. light came back on within a few days. took car to ford dealer and they indicated that coolant was leaking into cylinder 2 and 3 and that it could result in engine failure if not repaired including risk of a firer. engine failure on the wrong roadway (i.e. busy urban interstate highway) could result in catastrophic engine failure and risk injury and loss of life. given the volume of similar complaints for coolant leakage into cylinders, the probability of engine failure and its consequences should be enough to require a mandatory recall."