2015 Ford EXPEDITION EL - Ratings, Complaints and Recalls

"blower motor assembly system problems. have had multiple times replaced/fixed. issue is ongoing and per dealer is no longer covered my recall. blower motor does not work. burnt control box. and per dealer not covered by previous recall"

"the contact owns a 2015 ford expedition. the contact stated that while operating the vehicle, the air conditioning blower unit would intermittently shutoff. the vehicle was taken to the local dealer who serviced the vehicle under nhtsa campaign number: 22v648000 (visibility, electrical system). the contact was informed that while servicing the vehicle it was discovered that the air conditioner blower motor unit had failed, and blower motor electrical resistor and connector had melted and needed to also be replaced. the vehicle was repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 130,000."

"the contact owns a 2015 ford expedition. the contact received notification of nhtsa campaign number: 22v648000 (visibility, electrical system) however, the part to do the recall repair was unavailable. the local dealer was contacted, and it was confirmed that the part was not available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not yet made aware of the issue. the contact had experienced the failure and the blower motor was replaced with a used part, but the failure had reoccurred. the failure mileage was 70,000. parts distribution disconnect."

"the contact owns a 2015 ford expedition. the contact stated that the fan switch failed to operate as designed. the contact stated that upon research, he became aware that the vin was included in nhtsa campaign number: 22v648000 (visibility, electrical system) however, the parts to do the recall repair were not yet available. the dealer was contacted and confirmed that the parts were not available for the recall repair. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage 105,000. parts distribution disconnect."

"the contact owns a 2015 ford expedition. the contact stated while attempting to activate the a/c or heater, the blower fan failed to operate as designed. the contact stated that the defogger/defroster was inoperable. the vehicle was taken to the dealer to be diagnosed and the contact was informed that the two connectors underneath the steering that were attached to the blower motor fan had melted. the dealer informed the contact that the failure was related to nhtsa campaign number: 22v648000 (visibility, electrical system) for which the vin was included. the recall repair was completed; however, the mechanic determined that the repair had not fixed the vehicle and that the connectors needed to be replaced. the wire connectors were not replaced. the manufacturer was made aware of the failure. the approximate failure mileage was 120,000."

"the contact owns a 2015 ford expedition. the contact received notification of nhtsa campaign number: 22v648000 (visibility, electrical system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact experienced a failure. the contact stated that because of this recall the resistor's plugs and wires were melted. parts distribution disconnect."

"the contact owns a 2015 ford expedition. the contact received notification of nhtsa campaign number: 22v648000 (visibility, electrical system) however, the part to do the recall repair was unavailable. the contact stated that whenever the heater was activated, there was burning plastic odor inside the vehicle. the contact had stopped using the heater and now that the weather has gotten warmer, the contact stopped using the a/c due to the odor. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 116,000. parts distribution disconnect."

"blower in front of expedition worked intermittently - recall issued for blower motor to be replaced because it could "cause damage to surrounding components". called on 2/20/23 to schedule recall work to be done. 2/22/23 we started to smell a burning smell right before recall was performed (scheduled for 2/28/23) so called the dealer and asked if we needed to bring it right in or if it would be ok to wait til 2/28. we opted to wait but i was nervous to turn on the heat so tried not to use the car during the snow storms. if i smelled the burning i immediately turned off the heater because didn't want a fire to start(which also poses a safety risk as well as it was blizzards that week and it made it so the defroster wouldn't work). when they did the recall they only replaced the blower motor. they called at 2:47 on 2/28 to tell us the issue was resolved and when we picked up the automobile the blower still wasn't working. they took it back and determined the blower motor resistor and pigtail wires had melted but it wasn't covered under the recall even though the burning/melting wires and burning smell could result in a fire which puts my family at risk."

"the contact owns a 2015 ford expedition. the contact received notification of nhtsa campaign number: 22v648000 (visibility, electrical system) however, the part to do the recall repair was unavailable. the contact stated that after activating the heater, there was a burning plastic odor coming from the front windshield vents. the contact stopped using the defroster due to the odor and the possible risk of a fire. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 100,000. parts distribution disconnect."

"the contact owns a 2015 ford expedition. the contact received notification of nhtsa campaign number: 22v648000 (visibility, electrical system) however, the part to do the recall repair was unavailable. the contact stated that while attempting to use the defrost the windshield, the system failed to operate as designed. the contact had self-diagnosed the failure as a loosened wire connected to the blower resister connector wiring harness that caused a short circuit. the contact stated that the failure was intermittent but had become a recurring failure. the vehicle had not been taken to a dealer or independent mechanic to be diagnosed. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the failure mileage was 154,752. parts distribution disconnect."