2010 Ford EXPEDITION EXTENDED - Ratings, Complaints and Recalls

"tl* the contact owns a 2010 ford expedition. the contact stated that while the vehicle was idling with the park engaged, the vehicle shifted out of gear and rolled backwards crashing into a steel post without warning. the front and rear passenger side doors were ajar. additionally, the key fell out of the ignition switch. the occupant seated in the rear jumped out of the vehicle but sustained no injuries or medical attention. no police report was filed. the vehicle was taken to an independent mechanic who stated the vehicle was not drivable. the contact called nelson ford located at 201 commonwealth blvd w, martinsville, va 24112 but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 247,000."

"when attempting to pass another vehicle without warning the truck will not accelerate causing a hazardous situation. the transmission will attempt to shift into passing gear and the engine will increase in rpm but there is no increase in speed. after a few seconds there is a mild bang and shudder when you let off the foot pedal. there is no way to accelerate enough to pass the vehicle you're attempting to pass unless they slow down for you so the only option is to coast and resume your position behind the vehicle you were attempting to pass. this has now happened at least 3 times that i remember. unfortunately it only needs to happen once in the wrong situation to have potentially deadly consequences. i have returned the vehicle to the dealership and have been advised the transmission software needs to be updated. i've done this twice and now it appears to be needed again after only 3 or 4 months. in addition, while it is not a safety issue, the low speed operation of the transmission is erratic. the software updates seem to address this issue but only for a short time. i can live with the low speed issue, the lack of passing ability is a huge safety issue to me at least. *tr"

"tl* the contact owns a 2010 ford expedition. the contact stated that after the vehicle was shifted into park and the keys were removed from the ignition, the vehicle rolled forward and crashed into a tree. the police were contacted and report was filed. the vehicle was not taken to the dealer. the manufacturer was contacted but the vehicle was not repaired. the failure and current mileages were 47,000."

"the 2010 ford expedition was parked in a driveway not on an incline. while in park it rolled backwards across a street and crashed into a tree. after the incident it was determined that with the engine turned off and the key removed the car could be put into any gear. it was further determined that the key could be removed with the engine off and the car in drive or any other gear. *tr"

"transmission severely slips when downshifting from overdrive...only happens after driving for 2 or more hours. have had it in 3 times, but dealer only would document it once. the first 2 times, they said the car was still breaking in and that it would settle in after a few more thousand miles. the 3rd time the dealer hooked up equipment and drove it for 5 min, returned and said no problem found. i filed complaint with ford. they called dealer, called me back and said there was no problem. i have a $50k vehicle that can only be driven on short trips. it is very dangerous since it slips and then catches so badly that it feels like someone is literally running into the back of the vehicle.(basically the trans is slipping, but it is tearing up the u joints, and other components as it slips and catches) it would hit so hard when it catches that it would wake up the kids on our trip to fl (1100 miles each way) every time the cruise control would try to maintain speed on any incline. looks like all the media around ford finally having quality vehicles and having changed to a true customer service oriented company are false. if nhtsa can't assist, then once i can get it paid down enough to break even, i'll trade it in on a suburban or toyota. i'm done with ford...don't take your chances, buy something else. *tr"

"i own a 2010 ford expedition v8 with 9000miles on it. i was pulling out into traffic making a left hand turn from a stop. while giving the truck gas the transmission started jumping gears and slipping while other vehicles slammed on their brakes. the truck has been into shop 9 times in 8 months for transmissions issues. the transmission issues have occurred several times and problem is not being addressed by the manufacturer. the transmission has been worked on several times and at this point i afraid to put my family in this truck. *tr"

"my 2010 has jumped out of gear 4-5 times and most recently it jumped out and i missed the brake and hit the gas --the suv ran into a building causing about 6-8k in damage. i know i put the expedition in gear and the video/surveil. tape shows that i did..i am trading this pos asap!!! *tr"

"tl*the contact owns a 2010 ford expedition. when the vehicle stopped on an incline, the gear shift was in reverse; however, it responded as if it were in park. the vehicle crashed into a bank of rocks. there were front end damages to the bumper. there were no injuries mentioned. the dealer was contacted and stated that was the way the vehicle was designed. the failure was not diagnosed or repaired. the failure mileage was 2100 and the current mileage was 2150. updated 08/27/10. *lj when the vehicle was turned off, it went into free wheel and started to roll down the incline and subsequently crashed causing damage. the vehicle was on an incline and thought to be in park, but was really in reverse. updated 08/31/10*jb"