2020 Ford EXPLORER PHEV - Ratings, Complaints and Recalls

The 2020 Ford Explorer PHEV SUV RWD has not been rated for safety by the National Highway Traffic Safety Administration (NHTSA) in various categories including front crash, side crash, and rollover. However, it is equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, which are important safety features.

Although the overall safety rating is not available, the presence of these advanced safety technologies enhances the car's safety performance on the road. It is also worth noting that there have been no complaints reported for this model, but it has had one recall and one investigation. Car manufacturers constantly work to improve the safety of their vehicles, and having safety features like stability control, collision warning, and lane departure warning adds an extra layer of protection for both the driver and passengers.

Top stats at a glance

Complaint Count

0

Recall Count

1

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2020 Ford Explorer PHEV SUV RWD Safety Features

Here are the safety features that come as standard on the 2020 Ford Explorer PHEV SUV RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2020 Ford Explorer PHEV SUV RWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Ford Explorer PHEV SUV RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2020 Score
Overall Front Crash Rating Not Rated
Front Crash Driver Side Rating Not Rated
Front Crash Passenger Side Rating Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2020 Score
Overall Side Crash Rating Not Rated
Side Crash Drivers Side Rating Not Rated
Side Crash Passenger Side Rating Not Rated
Combined Side Barrier Pole Rating - Front Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated
Overall Side Barrier Rating Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2020 Score
Rollover Rating Not Rated
Rollover Possibility % 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated

Recalls for the 2020 Ford EXPLORER PHEV

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2020-2021 explorer police fhev, explorer police 3.3l, and 2020-2022 explorer 2.3l rwd, 3.0l phev, 3.3l fhev, and 3.0l st gas vehicles. the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect."
Consequence:
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy:

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Component(s) Involved: POWER TRAIN > AXLE ASSEMBLY
Date of incident: 2022-04-14

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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