2013 Ford F-150 SUPER CREW - Ratings, Complaints and Recalls

"the contact owns a 2013 ford f-150. the contact stated while driving approximately 60 mph, there was an abnormal sound coming from under the floorboard. the contact removed her foot from the accelerator pedal and the vehicle began to violently downshift. the contact stated that it felt like the brake pedal was being depressed on every downshift. the contact stated no warning light was illuminated. the contact had not taken the vehicle to a local dealer or independent mechanic. the vehicle was not diagnosed and was not repaired. the contact related the failure to nhtsa campaign number: 19v433000 (power train) and the vehicle was repaired in 2019. the manufacturer was not informed of the failure. the failure mileage was 209,107."

"the contact owns a 2013 ford f-150. the contact stated while driving 45 mph, the vehicle downshifted from 5th to 1st gear and seized in 1st gear. the check engine and wrench warning lights were illuminated. the contact pulled off the roadway and restarted the vehicle and the vehicle returned to normal functionality. the contact stated the vehicle continued to downshift while driving. the vehicle was taken to the local mechanic and was diagnosed with a defective transmission leadframe assembly. the vehicle was being repaired. the vehicle was not included in nhtsa campaign number: 19v433000 (power train) or 19v075000 (power train). the manufacturer was made aware of the failure. the failure mileage was approximately 122,000."

"the contact owns a 2013 ford f-150. the contact stated while driving 70 mph, the vehicle downshifted independently. the vehicle returned to normal functionality, but the failure became a regular occurrence. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not repaired. after investigating the failure, the contact related the failure to nhtsa campaign number: 19v075000 (power train) and the vin was included. the manufacturer was notified of the failure but provided no assistance. the failure mileage was 74,000."

"last week the transmission downshifted from 6th gear to third gear and would not shift to first gear when i stopped at a red light. proceeded in third gear and vehicle finally shifted to fifth gear and would not shift to 6th gear at road speed. at the onset this time, transmission in 6th gear, at speed of 65 to 70, shifted hard into fifth gear and stayed there, wrench appeared on screen, speedometer went to zero and seat belt indicator light came on. i feel our safety was at risk, vehicle would not shift gears. after waiting a while i restarted vehicle and it ran properly. two separate times when we were traveling on top of a mountain, vehicle threw wrench signal on screen and started vibrating excessively and lost power and went into limp mode. we turned engine off and after waiting a while, we restarted vehicle and it operated properly. my wife almost had a heart attack. problem was reported to riverside ford, macon, ga., where we purchased the vehicle. they replied that nothing like this had been reported before and they did not know what the problem was. random shifting problems continues to this day. there has been two recalls on transmission and i had not received information on this, possibly due to being the second owner. currently only has 80,456 miles on odometer."

"the contact owns a 2013 ford f-150. the contact stated while driving 80 mph, the transmission downshifted from 5th gear. the wrench light was illuminated. the contact slowed down, pulled off the roadway, and restarted the vehicle and was able to drive to the residence. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 19v433000 (power train). the manufacturer was made aware of the failure. the failure mileage was approximately 220,000."

"the contact owns a 2013 ford f-150. the contact stated while driving 40 mph, the vehicle downshifted from 4th to 3rd gear. the check engine and wrench warning lights illuminated. the contact slowed down, pulled off the roadway and restarted the vehicle. the check engine warning light remained illuminated, and the transmission failed to shift out of 1st gear. the contact pulled over and restarted the vehicle and was able to drive to the residence. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 19v433000 (power train) or 19v075000 (power train). the manufacturer was made aware of the failure. the failure mileage was approximately 175,000."

"in the past week, the truck started randomly going into “limp mode” while driving; the wrench light would come on and the truck would be undriveable. this left the driver stranded, sometimes blocking traffic, until multiple attempts at restarting the truck eventually lead to success. this could take anywhere from 30 seconds to five minutes. it happened a few times a day. we identified ford customer satisfaction program 19n01 as the program describing the issue. the ford dealership agreed, but because the code they saw was different than the one in ford’s internal memo, they refused to provide warranty coverage (the truck was within the year and mileage limits). left with no other choice, we have to pay $1,500 for them to fix the exact issue described in their extended warranty coverage. they are replacing the automatic transmission molded leadframe, which they acknowledge is faulty, but because it’s not a recall they don’t legally have to cover it. we are fortunate the issue didn’t result in a wreck, as having to suddenly stop in the middle of the road in lots of traffic is very dangerous. it even broke down twice on the way to the dealership. calling their corporate customer service line was no help, because they (ironically) “don’t deal with the customer satisfaction programs,” only the dealership has contact with those programs. checking nhtsa’s reports, it appears others have reported this issue over 65 times. it’s going to get someone killed."

"the contact owns a 2013 ford f-150. the contact stated while driving at an undisclosed speed in a parking lot, the vehicle made an abnormal sound and jerked. additionally, the contact stated that while driving at an undisclosed speed, the instrument cluster gauges turned off temporarily, and the power train warning light was illuminated. the vehicle failed to shift from 1st gear to 2nd gear. the contact stated pulled over to the side of the roadway and parked the vehicle for a moment. the contact then engaged the manual transmission and shifted into drive (d), and the vehicle responded as needed. the contact stated that the failure had been recurring while driving. the vehicle was taken to the dealer, where it was diagnosed with transmission lead frame failure. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to the nhtsa hotline for assistance. the failure mileage was unknown."

"the contact owns a 2013 ford f-150. the contact stated while driving at an undisclosed speed, the vehicle stalled. in addition, the speed odometer was inoperable. the contact stated that she was almost involved in two accidents due to the failure. the vehicle was driven to the residence and parked. the contact stated that the failure had occurred on two separate occasions. the contact stated that an independent mechanic diagnosed the vehicle with a failed power train control module and that the power train control module needed to be reprogrammed. the contact stated she contacted the local ford dealer and was informed that the repair would not be covered under recall. the vehicle was not repaired. the manufacturer was made aware of the failure and advised the contact to report the failure to the nhtsa hotline. the failure mileage was approximately 109,000."

"vehicle has less than 130k miles and will abruptly downshift while driving. dealer says it’s not part of recall however i see that this issue is associated with f150 of my year. i’m afraid this can cause an accident however i’m being told that at times a leaf in the road can cause this to happen which seems unlikely."