2020 Ford F-250 CREW CAB - Ratings, Complaints and Recalls

The 2020 Ford F-250 Crew Cab is a solid choice when it comes to safety features. Although the overall safety rating is not provided, the front crash ratings for both the driver and passenger sides are impressive at 5 out of 5. The rollover rating is also commendable at 4 out of 5, indicating good rollover protection. Additionally, this vehicle is equipped with standard electronic stability control, which helps the driver maintain control in challenging road conditions. While forward collision warning and lane departure warning are optional features, they add an extra layer of safety for the driver.

In terms of complaints and recalls, this particular model has received 109 complaints and has been subject to 1 recall. It's important for car owners to stay informed about any recalls to ensure the vehicle is safe to drive.

Top stats at a glance

Complaint Count

109

Recall Count

1

Investigation Count

1

Safety Rating

Not Rated

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Safety Features

2020 Ford F-250 Crew Cab PU/CC 2WD Safety Features

Here are the safety features that come as standard on the 2020 Ford F-250 Crew Cab PU/CC 2WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2020 Ford F-250 Crew Cab PU/CC 2WD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Ford F-250 Crew Cab PU/CC 2WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2017 Score 2020 Score 2024 Score
Overall Front Crash Rating 5 5 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 4 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2017 Score 2020 Score 2024 Score
Overall Side Crash Rating 5 Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated Not Rated
Side Crash Passenger Side Rating 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear 5 Not Rated Not Rated
Overall Side Barrier Rating 5 Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2017 Score 2020 Score 2024 Score
Rollover Rating 3 4 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip
Side Pole Crash Rating 5 Not Rated Not Rated

Complaints for the 2020 Ford F-250 CREW CAB

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"bushing sliding down the cdf clutch hub causing fluid pressure to bleed by on sealing ring causing multiply/potential problems. vechile was inspected by ford after going in for a recall that was already on the transmition due to the planetary 4 assembly and this problem was found. the recall didn't fail this part did and put debris throughout the transmition. when taken in, it had a hard shift while driving and while putting it in gear. truck has 98,500 miles, but had been doing this for about 5 to 6 months. ford required us to drop of the truck for 4 to 6 weeks before they would look at it. we couldn't make an appointment for the recall."
Components Involved: POWER TRAIN
Date of incident: 2023-04-09

Complaint:
"the truck slips out of gear for no reason, suffers very hard shifts causing the truck to jerk, and skips gears making it impossible to drive safely. also, i lost power on the freeway several times and the truck would up shift and down shift erratically causing issues maintaining speed in traffic. i took the truck to the ford dealer and was told i needed a new transmission. ford has issued a recall for the diesel truck with this transmission but refuses to repair other trucks with the same faulty transmission. this truck costs almost $60,000 new, was built in january 2020 with a faulty and dangerous transmission but ford is refusing to help their customers."
Components Involved: POWER TRAIN
Date of incident: 2024-09-12

Complaint:
"transmission failed after 106k miles, incurring $7k of repair costs. the failure caused the vehicle to seriously hesitate and could have resulted in an unexpected slow down while driving. there was no warning ahead of time outside slight hesitation on accelerating which my auto repair shop determined was spark plug related. then suddenly when driving my son home from a friends house the check engine light came on and hesitation was significant on 12/23/23. there are several bulletins regarding the 10 speed transmission in ford trucks and expeditions, i've owned several ford trucks in the past and never had a transmission fail after 100k miles, conveniently after the warranty. these trucks should go 150-200k before having major mechanical issues. ford will not recognize the issue and do the right thing ie: a full recall."
Components Involved: POWER TRAIN
Date of incident: 2024-11-12

Complaint:
"the contact owns a 2020 ford f-250. the contact received notification of recall 22e-004, after which the vehicle was repaired. the contact stated that while driving at an undisclosed speed and towing a camper, he became aware that the vehicle had lost significant motive power and was struggling to tow as expected. no warning lights were illuminated. the vehicle was taken back to the dealer, who advised that the vehicle had been reprogrammed according to ford's specifications. the vehicle was not repaired. the manufacturer was notified of the failure but was unable to assist. the failure mileage was 8,000."
Components Involved: POWER TRAIN
Date of incident: 2024-04-08

Complaint:
"you are driving and when the transmission goes to change gears it has like a dead spot in it an hesitates sometimes a couple seconds sometimes a little longer but it could cause you yo get rear ended then it will kick in real rough and go . there are recalls on the ford trucks transmission but not for my year of truck but its the same transmission the 10 speed and its doing the exact say thing as the complaints in the recall. i took it up around two months after i bought it and they told me this is how these trucks shift that is not correct at all . my warranty has just ran out and ford does not want to stand behind it. they should be made to cover any truck with this transmission in it just not certain trucks ."
Components Involved: POWER TRAIN
Date of incident: 2024-07-07

Complaint:
"about a year after i purchased the truck, the transmission started shifting extremely hard on occasion making a loud bang and the truck lunges on the shift. the truck shifts so hard on occasions that it sounds like it could explode. transmission failure could cause numerous safety issues for myself, passengers and other drivers; flying parts sudden stop and/or loss of control while driving to mention a few. i have mentioned the shifting problem on at least two occasions when the truck has been at a ford dealership for regular maintenance but i was told it not shift hard for them and that nothing is wrong with it. i am 71 years old and worked on vehicles all my life and the occasional extremely hard shifting is not normal and is an indicator to me that something is not right. no warning lights come on prior to, during or after the hard shift to my knowledge. i have read numerous complaints by other f250 owners, recalls to repair gen 1 trannys and in a lot of instances the gen1 transmission was replaced with gen 2. i would prefer a “new” transmission. thank you."
Components Involved: POWER TRAIN
Date of incident: 2022-11-08

Complaint:
"the contact owns a 2020 ford f-250. the contact received notification of nhtsa campaign number: 22v256000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: POWER TRAIN
Date of incident: 2025-06-05

Complaint:
"transmission locks rear wheels when it shifts 3rd to 4th gear nearly caused accident. cannot get parts to repair for 6 months or more. can on get a rebuild for $5500. plus labor. i see hundreds of complaints on this transmission not good for an $85.000 truck very unsafe"
Components Involved: POWER TRAIN
Date of incident: 2023-10-03

Complaint:
"transmission stuck in 7th gear three times. transmission failed and is not fixable. transmission has to be replaced. ford has several recalls on the transmission but my truck doesn’t fall under the vin recall list."
Components Involved: POWER TRAIN
Date of incident: 2023-11-11

Complaint:
"the contact owns a 2020 ford f-250. the contact received notification of nhtsa campaign number: 22v256000 (power train) however, the parts for the repair were unavailable. the dealer was made aware of the issue and confirmed that parts were not yet available. the contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal without warning. the manufacturer had been notified of the recall. the contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. the failure mileage was approximately 62,000. vin tool confirms parts not available."
Components Involved: POWER TRAIN
Date of incident: 2022-01-08

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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