2020 Ford F-350 REGULAR CAB - Ratings, Complaints and Recalls

"the contact owns a 2020 ford f-350. the contact stated while driving 55 mph, the vehicle unintendedly downshifted and the vehicle lost motive power. after the failure, the vehicle went into limp mode and stalled. the contact stated that the check engine warning light was illuminated. the vehicle was taken to the dealer, who diagnosed a failure with the transmission. the vehicle was not repaired. after investigating the failure, the contact related the failure to customer satisfaction program 21b03. the manufacturer was notified of the failure, and a case was opened. the failure mileage was 75,000."

"the transmission 10r140 skip, jumps and hesitation when driving in any gear. the transmission jumps forward when backing up with out of control function and driver un able to control vehicle. there was a safety recall on this transmission on the 10r140 with the 6.7 diesel truck. my truck is a 6.2 liter gas engine with the same transmission 10r140 built in the same plant and same time frame as the safety recall 22s22 as stated in this letter attached. my transmission has failed and is a safety problem as addressed in this letter"

"*component or system: the transmission (10r140) on my f350 truck has failed. the transmission has been inspected by a ford service tech shop at dealership. * the truck would jump gear and jump or jolt when backing up., slight pause in power when driving truck at any speed. * the truck is at a ford dealership at this time. the service tech said this transmission needs to be replaced, it is unsafe to drive. the truck was bought brand new and only has 73,000 miles *the truck has been inspected by a ford service tech for the transmission *the problem was happening on & off at times, but recently a warning lite came on 10/29/2023 which would come on & off at times i see that there was a safety recall 22s22 on this transmission 10r140 for super duty trucks built in 2020. the letter from ford written by david j johnson director of service engineering operation, dated september 23, 2022. this letter stated trucks built in the kentucky truck assembly plant between october 1, 2019 through september 21, 2020 the 10r140 transmission the pinion thrust washers can disintegrate with a defected part. per the vin number my truck was built at the above kentucky plant on february 20, 2020 with this 10r140 transmission. my truck is built with a 6.2 l gas engine with the 10r140 transmission f350 super duty. the service tech said this is the same transmission put in the diesel engine trucks. so if there is a safety recall 22s22 on the 10r140 transmission defect why was my truck not listed on this safety recall notice. my truck has the 10r140 transmission and has the same problems as mentioned in the above letter. please let me know how to address the above issue. i can be reached at [xxx] or [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)"

"the contact owns a 2020 ford f-350. the contact stated while driving 60-65 mph, the transmission was slipping and unintendedly downshifting. the contact stated that upon driving from a complete stop, the vehicle stalled with the transmission stuck in 10th gear, nearly causing a crash. the contact stated that the vehicle responded as needed upon depressing the accelerator pedal a second time. the contact stated that the failure recurred while driving. the power train malfunction warning light was illuminated. the vehicle was taken to the dealer, who informed the contact that the earliest appointment for a diagnostic test would be approximately 6 weeks. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 25,500."

"the contact owns a 2020 ford f-350. the contact stated that while driving at approximately 65 mh, the transmission was slipping while downshifting and upshifting. the contact also stated that after starting the vehicle, the transmission seized after shifting into 4th gear, with the powertrain malfunction warning light illuminated. the contact stated that the vehicle was inoperable. the vehicle had not yet been taken to an independent mechanic or a local dealer. the contact became aware of customer satisfaction program: 21b03 (transmission - number one planetary and ring gear assembly); however, the vin was not included. the manufacturer was made aware of the failure and advised the contact to file a complaint with the nhtsa hotline. the approximate failure mileage was 109,000."

"the contact owns a 2020 ford f-350. the contact stated that when the transmission lever was shifted into reverse, the vehicle inadvertently shifted into drive. the brake pedal was immediately depressed, and the vehicle stopped. additionally, the transmission warning light was illuminated prior to the failure. the contact stated that the internal code was reset a several times. the vehicle was taken to an independent mechanic and the contact stated that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 87,000."

"my transmission is experiencing a grinding and groaning noise and has occasional harsh shifting. i took it to the dealer and they are saying it’s not part of the recall."

"the contact owns a 2020 ford f-350. the contact stated that while the transmission was shifted into park(p), the vehicle rolled back and crashed into another vehicle. there were no injuries. a police report was not filed. the vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. the contact received notification of nhtsa campaign number: 22v256000 (power train) however, the part to do the recall repair was not yet available. the manufacturer was made aware of the failure. the approximate failure mileage was 5,000. vin tool confirms parts not available."

"the contact owns a 2020 ford f-350 the contact received notification of nhtsa campaign number: 22v256000 (power train) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated the vehicle was starting to display hard shifting. the check engine warning light was illuminated, and the wrench light was illuminated intermittently. the manufacturer was made aware of the failure. the approximate failure mileage was 89,000. vin tool confirms parts not available."

"2020 ford f-350. consumer writes in regard to transmission issues. the gears were slipping and the engine was revving without stepping on the gas pedal."