2014 Ford FIESTA - Ratings, Complaints and Recalls

The 2014 Ford Fiesta receives an overall safety rating of 4 out of 5 stars, indicating above-average safety features. In terms of crash ratings, it scores well with a 4-star rating for overall front crash protection and a 5-star rating for the front crash driver side. However, there are some areas for improvement with a 2-star rating for overall side crash protection and a 2-star rating for side crash passenger side.

This Ford Fiesta model is equipped with standard electronic stability control, which enhances vehicle stability and helps prevent skidding or loss of control during sudden maneuvers. Unfortunately, it does not feature forward collision warning or lane departure warning systems, which are advanced safety technologies that could further enhance driver awareness and potentially prevent accidents.

The car has had a significant number of complaints, totaling 468, as well as 7 recalls issued. While the safety ratings are decent, the high number of complaints and recalls may raise concerns about the overall reliability and quality of this particular vehicle model. Drivers should stay informed about any potential issues and ensure that all recalls are addressed promptly to maintain safety on the road.

auto generated summary, may be inaccurate.

Top stats at a glance

Complaint Count

468

Recall Count

7

Investigation Count

1

Safety Rating

4/5

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Safety Features

2014 Ford Fiesta 4 DR FWD Safety Features

Here are the safety features that come as standard on the 2014 Ford Fiesta 4 DR FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

No

2014 Ford Fiesta 4 DR FWD Safety Ratings

Here we have the crash and rollover ratings for the 2014 Ford Fiesta 4 DR FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2011 Score 2014 Score 2019 Score
Overall Front Crash Rating 4 4 4
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 4 4 4

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2011 Score 2014 Score 2019 Score
Overall Side Crash Rating 5 2 4
Side Crash Drivers Side Rating 4 4 4
Side Crash Passenger Side Rating 5 2 4
Combined Side Barrier Pole Rating - Front 4 5 4
Combined Side Barrier Pole Rating - Rear 5 2 4
Overall Side Barrier Rating 5 2 4

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2011 Score 2014 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 4 5 5

Complaints for the 2014 Ford FIESTA

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"this car has a standard transmission and a hydraulic clutch. the synchronizer for low gear lets it pop back out of gear. this is extremely dangerous if you are pulling out into a busy lane of traffic. it throws the shift lever back out of gear with a lot of force. i have had the hydraulics bled but plan to take it to a dealer soon. there are others listed on youtube as having the same problem."
Components Involved: POWER TRAIN
Date of incident: 2023-08-10
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated while driving 30 mph, the vehicle started to jerk and made an abnormally loud sound while shifting gear. upon arriving to her destination and attempting to reverse into a parking space, the vehicle failed to shift into reverse. the vehicle was taken to the dealer, who diagnosed a failure with the clutch and transmission. the vehicle was not repaired. the manufacturer was notified of the failure but referred the contact to the nhtsa hotline for assistance. the failure mileage was 38,000."
Components Involved: POWER TRAIN
Date of incident: 2024-04-09
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated while driving at an undisclosed speed, the vehicle stalled. several unknown warning lights illuminated. the contact stated that he waited for several minutes to restart the vehicle after which the warning lights turned off; however, the check engine warning light remained illuminated. the vehicle was taken to a transmission specialist where the contact was informed that the vehicle was included in customer satisfaction program: 14m01 and 14m02 and advised to take the vehicle to the dealer for assistance. the vehicle was taken to the dealer where it was diagnosed that the transmission failed, and that the transmission and the transmission control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the contact was informed that the vin was included in the customer satisfaction program: 14m02 but not included in customer satisfaction program: 14m01. the contact was then provided a case number and referred to the nhtsa hotline. the failure mileage was approximately 122,000."
Components Involved: POWER TRAIN
Date of incident: 2023-03-08
Complaint:
"i was driving on the highway on october 3 and suddenly my vehicle stalled on me. when i pressed the gas pedal, the vehicle no longer moved. i had the vehicle towed to my house and had a mechanic do a diagnostics. the mechanics thinks the issue could be the computer or the transmission not communicating with the computer. the vehicle can no longer shift gear and it can not crank as well. it is very dangerous for a vehicle to stall in the middle of highway like this. the 18 wheeler behind me barely missed me and it could have been a fatality if i was hit in the rear. thanks god i managed to pull to the center median and had a friend come help towe the vehicle to my house."
Components Involved: POWER TRAIN
Date of incident: 2023-03-10
Complaint:
"the contact owns a 2014 ford fiesta. the contact received notification of customer satisfaction programs: 14m02 (transmission control module extended warranty coverage) and 19n08 (transmission clutch shudder - transmission clutch warranty extension). the contact stated while driving approximately 50 mph, the vehicle lost motive power. the contact pulled over to the side of the roadway and parked the vehicle. the failure nearly caused a crash. the vehicle was taken to the dealer, where it was diagnosed that the tcm and clutch needed to be replaced; however, the contact was informed that only customer satisfaction program: 14m02 (transmission control module extended warranty coverage) was covered under warranty. the vehicle was not repaired. the manufacturer was made aware of the failure and a case was opened. the manufacturer informed the contact that customer satisfaction program: 19n08 (transmission clutch shudder - transmission clutch warranty extension) had expired. the failure mileage was approximately 53,000."
Components Involved: POWER TRAIN
Date of incident: 2023-07-09
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated while driving 30-35 mph, the vehicle decelerated, then accelerated unintendedly. the contact released the accelerator pedal and continued driving. the contact also stated that the vehicle jerked and was not operating as needed. the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission element a was stuck. the vehicle was repaired; however, the failure reoccurred while driving. the vehicle was taken to the dealer, where it was diagnosed that the tcm had failed and needed to be replaced. the dealer then diagnosed that the transmission clutch assembly, the transmission lever, and bearings needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the contact stated that she had previously filed a complaint regarding a similar failure. the failure mileage was approximately 55,000."
Components Involved: POWER TRAIN
Date of incident: 2019-04-05
Complaint:
"my 2014 ford fiesta has a manuel clutch that has malfunctioned since i purchased the car new in september, 2013. the problem began when there was approximately 20,000 miles on the vehicle. the car would sometimes stall out and other times it would not properly go into gear. i would have to shut down the engine to get it into gear. i called the ford dealership and they informed me to bring the vehicle into the dealership. they said they found nothing wrong. the clutch has continued to malfunction occasionally up until the last 6 months. now it has become dangerous. the car will not go into gear properly most of the time. while running, the clutch will keep pulling even though it is pushed all the way down to the floor of the car. i was in a line of traffic and almost hit the vehicle in front of me because it kept pulling. i had to shut the car off and restart it to stop the pulling. there are no warnings of any kind prior to the failure or during the failure. this is putting my life and others at risk. i only have 94,000 miles on it and it is too dangerous to continue to drive. there should have been a recall on this problem by ford. it is available for inspection. i have not had it repaired as of now."
Components Involved: POWER TRAIN
Date of incident: 2015-09-06
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated while driving approximately 35 mph, she started to hear an abnormal sound coming from the vehicle. the contact stated no warning light was illuminated. the contact was able to continue driving to her residence. the contact took the vehicle to an independent mechanic and was informed that the transmission and a clutch needed to be replaced. the vehicle was not repaired. the contact called a local dealer and made them aware of the failure. the contact stated that the clutch was replaced three years prior by the local dealer. the manufacturer had been informed of the failure. the failure mileage was approximately 70,000."
Components Involved: POWER TRAIN
Date of incident: 2023-04-12
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated that while driving at vehicle speeds, the transmission would shutter upon the depression of the accelerator pedal. the vehicle was taken to a dealer but the dealer failed to diagnose the failure. as the failure worsened, the vehicle would not accelerate above 20 mph and would not operate while in reverse(r). the contact also stated the transmission warning light had appeared on the instrument panel. the vehicle was taken back to the dealer and this time the vehicle was diagnosed with a defective tcm(transmission control module). the manufacturer was also notified of the failure but offered no assistance. the vehicle had yet to be repaired. the failure mileage was approximately 36,000."
Components Involved: POWER TRAIN
Date of incident: 2017-08-07
Complaint:
"the contact owns a 2014 ford fiesta. the contact stated while driving approximately 30 mph, the vehicle began to vibrate abnormally. the contact stated that while depressing the accelerator pedal, the vehicle failed to respond. the contact pulled over and turned off and restarted the vehicle and the vehicle started shuddering. the contact was eventually able to drive the vehicle without the failure recurring. the contact stated no warning light was illuminated. the contact had taken the vehicle to a local dealer and it was diagnosed that the transmission had a "flutter" and determined that numerous transmission parts needed to be replaced. the vehicle was repaired. the manufacturer had not been informed of the failure. the failure mileage was approximately 56,000."
Components Involved: POWER TRAIN
Date of incident: 2023-04-04

Recalls for the 2014 Ford FIESTA

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2014 ford fiesta, 2013-2014 ford fusion and 2013-2014 lincoln mkz vehicles. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2017-03-27
Recall:
"ford motor company (ford) notified the agency on april 23, 2015, that they are recalling certain model year 2013-2014 ford fusion and lincoln mkz vehicles manufactured july 1, 2012, to may 31, 2013, and 2012-2014 fiesta vehicles manufactured february 1, 2012, to may 31, 2013. on april 30, 2015, ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 ford fiestas manufactured from november 11, 2009, to may 31, 2013 and certain model year 2013 ford fusion and lincoln mkz vehicles manufactured from february 1, 2012, to june 30, 2012. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2015-04-24
Recall:
"ford motor company (ford) is recalling certain 2014-2015 fiesta, 2014-2016 fusion and lincoln mkz vehicles sold, or ever registered in alabama, arkansas, arizona, california, florida, georgia, hawaii, louisiana, mississippi, new mexico, nevada, oklahoma, oregon, south carolina, texas, utah, washington, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. virgin islands. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-03-23
Recall:
"ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not."
Consequence:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy:

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Component(s) Involved: LATCHES/LOCKS/LINKAGES > DOORS > LATCH
Date of incident: 2020-06-08

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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