2009 Ford FLEX - Ratings, Complaints and Recalls

"about 5 miles from home with no warning.the car went from regular temp to hot then stopped.water mixed with the oil.the tech said the water pump just failed.i did not have any problems with it running hot or anything."

"last night, i went to back the car out of the garage and while in reverse, the engine started revving up uncontrollably and even though i had my foot on the brakes, it kept moving in reverse. i quickly put it in neutral and the revving came down. shut down the car, restarted it and this time, i put it in drive and the same thing happen again only to start lunging forward even while braking. if i were in traffic or at a stop light or sign, i would have surely hit the person(s) in front or behind me. later my wife explained to me this happened while driving on the interstate and she had a hard time controlling the speed, due to revving, even while using the brake. she managed to take an exit ramp into a large parking lot using extreme braking (forceful) and shut the car off. she was able to make it home shortly thereafter. i waited until after 8pm to drive when there was little or no traffic to drive to the closest car repair shop to drop it off and there happened to be a mechanic leaving as i was pulling up. i described the problem and he mentioned that it was a definitely a safety issue and advised not to drive it until it got diagnosed & repaired. i've owned a lot of cars in my life and experiencing uncontrollable revving whilst the transmission is engaged is a frightening experience. luckily we kept our wits and were able to recover. i also see where this has already been reported on this site. this is a real safety issue and i'm thankful no one was injured last night, including my wife and children. please, please check into this as this is not normal behavior and a serious safety concern."

"tl* the contact owns a 2009 ford flex. the contact stated while his wife was driving 55 mph, the vehicle shifted independently into neutral. the contact stated no warning light was illuminated. the driver pulled over on the side of the road. the vehicle was restarted and driven to her destination. the vehicle was taken to the local dealer safford ford lincoln of salisbury located at 1902 n salisbury blvd, salisbury, md 21801, (443) 210-4835, and was diagnosed. the contact was informed that an unknown part needed to be replaced along with a software update. the vehicle was repaired. the manufacturer had been informed of failure. the failure mileage was unknown."

"my cradle is rusted through all the way to the lower control arm and has a visible crack. i'm told this is a safety issue and concern as well as a safety hazard when one can be injured due to the engine falling out to name one. i'm told by a mechanic this is a factory default.i am very concerned and would greatly appreciate some assistance with this matter. sincerely, [xxx] 09/05/2020 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr"

"i was driving about 45 mile per hr. then my ford flex started to stall so i had it towed to a near by repair shop , they looked over my vehicle and they came to the conclusion, that the water pimp had failed and coolant entered the block, so there for the engine needed to be replace. we are now in the process of the repair invoice 369486 02/28/2020"

"when driving and the car begins to accelerate past 40mph the car shudders and jerks. this has been going on for over a year. the ford dealer test drove it and couldn't duplicate what i experience often."

"the vehicle over heats, and just gets too hot. if the a/c is running it over heats just sitting at the light. now that it is cooler, the heater is on and it over heats just sitting at the light. i stop the car and let it cool down but it should not be operating like this. there are many problems describing this same problem and it is a factory defect and needs to be corrected. no reason just sitting at a stop light for the car to over heat."

"2009 ford flex pcm. while accelerating off ramp onto interstate, mph 70, the ford begin to shank violently then suddenly stops.............. in the middle of traffic/interstate in the middle lane at 70 mph. flex goes to shop and 3 coils are melted, converter needs to be replaced, and pcm needs to replaced. this is a serious hazard and needs to be looked into as there are many many post and complaints about the pcm. the safety of the flex and it's passengers are in grave danger when this happens as it is out of no where. 70 mph on an interstate at a sudden stop will kill someone. no check engine light appears until after the fact. this is a ford malfunction that needs to be recalled by ford and addressed instead of tsb's before an individual is seriously hurt."

"vehicle was in motion and it cut off for the 2nd time. now it wont startm rolled into business parking lot."

"2009 ford flex limited overheats while idling for the past 3 years. ran multiple vacuum tests and there is no leak or shortage of coolant. a/c blows hot while idling. replaced relays, thermostat, and fuses to no avail. replaced cooling fans recently with oem parts. car is no longer overheating, but now has a strong electrical or melting smell after driving. fans potentially failing again."