2015 Ford FLEX - Ratings, Complaints and Recalls

The 2015 Ford Flex SUV AWD does not have an overall safety rating available. However, it does have a 4-star rating for rollover possibility. This vehicle comes equipped with standard electronic stability control, which enhances its stability on the road. It also offers the optional lane departure warning system to help prevent unintentional lane drifting.

In terms of complaints and recalls, there have been 64 complaints reported for this model, indicating some issues that owners have experienced. Additionally, there have been 3 recalls issued for the 2015 Ford Flex SUV AWD, highlighting some potential safety concerns that have been identified by the manufacturer. It is recommended to stay informed about any recalls and address them promptly to ensure the safety of the vehicle and its occupants.

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Top stats at a glance

Complaint Count

64

Recall Count

3

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2015 Ford Flex SUV AWD Safety Features

Here are the safety features that come as standard on the 2015 Ford Flex SUV AWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2015 Ford Flex SUV AWD Safety Ratings

Here we have the crash and rollover ratings for the 2015 Ford Flex SUV AWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2015 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating 5 Not Rated Not Rated
Front Crash Passenger Side Rating 5 Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2015 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating 5 Not Rated Not Rated
Side Crash Passenger Side Rating 5 Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2015 Score 2019 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2015 Ford FLEX

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"i was exiting the interstate and an error message came up in mid turn and i lost my power assisted steering causing me to almost hit the concrete divider."
Components Involved: STEERING
Date of incident: 2021-10-11
Complaint:
"the contact owns a 2015 ford flex. the contact stated while driving 65 mph, the steering wheel seized. the vehicle was towed to the residence. the contact related the failure to a faulty steering control module; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 145,000."
Components Involved: STEERING
Date of incident: 2023-09-07
Complaint:
"my power steering failed with out warning while turning off of an off ramp. i have had the car repaired it needed and entire steering rack. it only had 60,000 miles on it at the time. i almost wiped out bad. it was all i had to continue to drive it to a safe place."
Components Involved: STEERING
Date of incident: 2021-04-08
Complaint:
"the contact owns a 2015 ford flex. the contact stated that after restarting the vehicle, the "steering assist" and "advance track" messages were displayed and the steering wheel was very difficult to turn in either direction. the vehicle was taken to the local dealer who diagnosed that the rack and pinion was faulty and needed to be replaced. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the failure mileage was 80,000."
Components Involved: STEERING
Date of incident: 2022-01-07
Complaint:
"a ford lincoln dealer installed a new battery cable assembly (part da8z*14300*ba) in my 2015 ford flex on 8/5/2021. after 20 miles of driving in two trips the power steering failed at the start of a third trip on 8/6/2021. i struggled to get the vehicle to a parking lot and turned it off. the yellow image of a car skidding had appeared on the information display. i turned the vehicle back on and the steering operated as normal. i drove the vehicle again on 8/8/2021 and it operated as normal. it is necessary for ford to inform all owners of this issue as it could result in an accident if a driver is not aware of the potential for a power steering failure."
Components Involved: STEERING
Date of incident: 2021-05-08
Complaint:
"the contact owns a 2015 ford flex. the contact stated while driving 25 mph, the power steering failed not allowing the contact to steer the vehicle. the contact stated that the power steering assist warning light was illuminated. the vehicle was taken to the local dealer where it was diagnosed with the power steering assist needing to be replaced. the vehicle was not repaired. the contact was relating the failure to an unknown recall. the manufacturer had been informed of the failure and referred the contact to the nhtsa for assistance. the failure mileage was approximately 96,000."
Components Involved: STEERING
Date of incident: 2021-04-07
Complaint:
"the power steering system reverts to manual steering mode due to the power steering control module (pscm) detecting a motor position sensor fault. in manual steering mode there is still a mechanical linkage between the steering wheel and the road wheels, allowing steering control to be maintained. when this condition occurs, a message displays in the instrument cluster message center and a chime sounds to inform the driver. loss of power steering assist requires greater steering effort, especially at lower speeds, which may increase the risk of accident. this has occurred on three occasions. also see ford recall 15s18."
Components Involved: STEERING
Date of incident: 2022-01-04
Complaint:
"vehicle was in motion on a highway, several warnings quickly appeared on the dash then simultaneously all power steering functions stopped working and vehicle was extremely difficult to steer. when trying to guide the vehicle to a stop, the steering wheel was trying to correct itself resulting in the vehicle being completely inoperable. the dealership found that the (pscm) power steering control module failed and needed to be replaced resulting in a $2,200 charge on a vehicle with 52,000 miles."
Components Involved: STEERING
Date of incident: 2022-12-02
Complaint:
"my wife was driving steering fault service now warningappeared next day i was leaving work & power steertning went out was on hyway ( not many turn ) made home luckly my wife not driving steering went out with no warning towed to ford dealer they replaced steering gear assmbly $ 2600"
Components Involved: STEERING
Date of incident: 2020-01-01
Complaint:
"was stopped at light vehicle steering would not turn i put the car in park turned off engine then on. steering work ok for time being. definitely a safety issue"
Components Involved: STEERING
Date of incident: 2018-05-12

Recalls for the 2015 Ford FLEX

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain model year 2013-2015 ford taurus, ford flex, lincoln mks and lincoln mkt vehicles equipped with 3.5l gtdi ecoboost engines and 2013-2015 ford taurus police interceptor vehicles. a component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump."
Consequence:
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy:

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Component(s) Involved: FUEL SYSTEM, GASOLINE > DELIVERY > FUEL PUMP
Date of incident: 2016-08-25

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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